Storeganise, an award-winning global leader in modern self-storage management software, today announced the launch of its AI Booking Assistant, a new Add-on designed to help operators convert more website visitors into paying tenants by offering instant, 24/7 support and smart unit recommendations.
Built to address one of the industry’s biggest bottlenecks — online booking drop-off — the AI Booking Assistant provides real-time answers to customer questions about facility information, unit types sizes, and discounts & promotions. Customers booking on their mobile phone can even upload a photo of their items or describe what they need to store, and the assistant instantly recommends the most suitable unit size based on live availability.
“This is a major step forward for operators looking to modernise the online booking experience,” said Miles Davison, Co-founder of Storeganise.
“Customers want quick answers and minimal friction. The AI Booking Assistant gives operators a scalable way to deliver that — without increasing staff workload.”
Solving a Key Industry Challenge
Traditional booking flows rely on static forms and often force customers to guess their unit size — leading to confusion, abandoned bookings, and missed revenue. Operators also spend significant time responding to repetitive enquiries, especially outside regular office hours.
The AI Booking Assistant directly addresses these challenges by providing:
- Smart space estimation using item lists or uploaded photos
- 24/7 instant responses to common questions
- A conversational interface proven to reduce drop-offs
- Full embeddability on both Storeganise-hosted and custom-built websites
- Direct routing to the operator’s existing booking flow
Early testers have reported faster conversions and fewer missed leads, particularly from customers browsing outside business hours.
Works Anywhere — Flexible for All Operators
In line with Storeganise’s API-first approach, the assistant can be deployed on any operator website with a simple embed code. It also integrates seamlessly with the Storeganise white-label customer portal for operators who want a turnkey solution.
“We built the assistant so operators don’t need to change how they work,” added Co-founder Charles Davison. “It slots directly into their existing website and booking processes, offering an immediate upgrade to the customer experience.”
Part of the Storeganise award-winning Add-ons Marketplace
The AI Booking Assistant is available today through the Storeganise Add-ons Marketplace, which recently won the innovation award at Europe’s largest self storage conference, alongside integrations for payments, access control, accounting, digital communications, and more.
About Storeganise
Storeganise provides cloud-based management and automation software for self-storage operators in more than 50 countries. The platform powers over 1,400 facilities worldwide with tools for online bookings, customer portals, automated invoicing, access control integrations, and flexible API-driven customisation. Storeganise helps operators streamline operations, improve customer experience, and scale efficiently.
Media Contact
Company Name: Storeganise
Contact Person: Miles Davison
Email: Send Email
Country: HongKong
Website: https://storeganise.com/
