Insurity Expands Claims Leadership with Continued Investment in Smarter Automation, Modernization, and Customer Success

July 30, 2025 at 13:57 PM EDT

New investments in user experience, intelligent automation, and fraud detection accelerate Insurity’s momentum in the claims space

Insurity, a leading provider of cloud-based software for insurance carriers, brokers, and MGAs, today announced its continued commitment to the claims space, with new investments in product modernization, user experience, and intelligent automation. Already delivering proven claims results for leading insurers, Insurity is reinforcing its position in the market with a focused roadmap for innovation and a growing ecosystem of AI-powered capabilities.

Insurity currently supports a wide range of commercial and personal lines claims workflows through its robust claims platform. With a strong foundation already in place, Insurity is now accelerating enhancements to its user interface and underlying architecture to better meet the demands of today’s claims organizations, emphasizing speed, configurability, and streamlined user experiences.

“Our customers rely on Insurity to deliver reliable, modern claims solutions and we’re doubling down on that commitment,” said Cindy Casteel, Director, Product Management at Insurity. “We’re investing in a next-generation UI, expanding AI capabilities, and building out a roadmap that ensures our claims platform is a long-term solution for both operational efficiency and superior policyholder experiences.”

Insurity’s claims platform is further strengthened through strategic partnerships with leading AI innovators, including Floatbot.AI and Attestiv. These partnerships bring generative AI for smarter claims triage and inquiry handling, along with blockchain-backed fraud detection that validates digital evidence to reduce costs, streamline workflows, and accelerate resolution.

“We’re focused on solving real problems in claims, from reducing fraud and streamlining FNOL, to simplifying the day-to-day experience for adjusters,” said Chris Quirk, Vice President and General Manager, Insurance Ecosystems at Insurity. “As the market continues to evolve, we’re committed to giving insurers a smarter, faster path to claims transformation, without compromising on flexibility or control.”

Insurity’s leadership in the claims space has been independently recognized for its innovation, breadth of capabilities, and growing use of AI to drive efficiency and accuracy across the claims lifecycle. With continued investment in automation, digital FNOL, and modern integration architecture, Insurity is helping insurers reduce costs, accelerate resolution times, and deliver a better experience to both adjusters and policyholders.

To learn more about Insurity’s claims platform and AI-powered innovations, please contact Elizabeth.Hutchinson@insurity.com.

About Insurity

Insurity is a leading provider of cloud-based software for insurance carriers, brokers, and MGAs. Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 MGAs in the US and has over 400 cloud-based deployments. Through its best-in-class digital platform and with unrivaled industry experience and the industry's most robust analytics offerings, Insurity is uniquely positioned to deliver exceptional value, empowering customers to focus on their core businesses, optimize their operations, and provide superior policyholder experiences. Insurity is a portfolio company of GI Partners and TA Associates. For more information, visit www.insurity.com.