Amwell Enhances Mental Health Offerings With New Comprehensive Behavioral Health Program

Launched during Mental Health Awareness Month, the Amwell Comprehensive Behavioral Health Program addresses clinician shortages and can reduce the cost of mental healthcare

Amwell^® (NYSE: AMWL), a digital care delivery leader, today announced the continued expansion of its ecosystem with the launch of the Amwell Comprehensive Behavioral Health Program, an evidence-based, comprehensive and scalable behavioral health solution that can be tailored to meet specific population needs across the full spectrum of care. Designed to address the growing mental health crisis, the Amwell program enables payers and providers to deliver integrated solutions including virtual therapy and psychiatry, coaching, and digital mental health programs with personalized experiences to address various severities and preferences of care delivery.

“Increased demand for behavioral healthcare and a growing shortage of clinicians is resulting in a crisis that is driving worse outcomes and higher costs for the entire healthcare industry,” said Dr. Ido Schoenberg, Chairman and CEO, Amwell. “This new program meaningfully expands our digital care delivery infrastructure and enhances our ability to accelerate our customers’ goals to meet the needs of their patients and members, while enabling them to close important gaps in care. Scalable across large networks, the program provides access to much needed behavioral healthcare across in person, virtual and automated care settings.”

The Amwell Comprehensive Behavioral Health Program combines the digital cognitive behavioral health programs of SilverCloud^® Health, the digital mental health company Amwell acquired last year, with virtual care provided by therapists and psychiatrists from Amwell clinical partner, Amwell Medical Group (AMG). Members undergo individual evaluations and can receive self-guided and coach-supported care and be seamlessly referred into virtual therapy and psychiatry as needed. With over 93% satisfaction rates and up to 80% of users reporting decreased depression and anxiety symptoms using SilverCloud Health, health plans can rest assured that their members are receiving clinically excellent care and can brand and use the program as part of their own digital offerings.

One in five adults in the U.S. experiences mental illness¹, and 60% of U.S. counties do not have a single psychiatrist within their borders². The crisis has worsened in recent years with 41% of adults reporting anxiety or depression symptoms during the pandemic³. The cost of behavioral healthcare is a rising challenge for payers and providers today. With the majority of high-cost individuals (the 10% of individuals who account for 70% of total healthcare costs) having a behavioral health condition⁴, this solution can meaningfully impact a major aspect of the operational goals of healthcare organizations.

The Amwell Comprehensive Behavioral Health Program builds on the Amwell suite of behavioral health offerings and its commitment to evidence-based solutions across the care continuum. The recently launched SilverCloud Health Family Support Suite, addresses a wide spectrum of family mental health concerns for new parents, teenagers and children. In addition, Amwell Psychiatric Care provides acute psychiatric care and psychiatric clinical support in the emergency department, meeting a core access need in the provider space.

SilverCloud Health is backed by over 18 years of research and evidence, with more than 50 peer-reviewed published research papers. Recent studies underscore the clinical validity of internet-based cognitive behavioral health (iCBT). A study published in the Journal of Adolescent Health, found that online self-help targeting resilience and coping during the pandemic appears efficacious for long-term alleviation of stress and short-term alleviation of depression symptoms among college students. Further, a study published in the Journal Clinical Psychology and Psychotherapy shows the promise of iCBT interventions for controlling symptoms and long-term remission after acute phase of treatment.

To learn more about the Amwell Comprehensive Behavioral Health Program please click here.

About Amwell

Amwell is a leading digital care delivery platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. The Company offers a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives. For more information, please visit https://business.amwell.com/.

American Well, Amwell, SilverCloud, Conversa, Converge and Carepoint are registered trademarks or trademarks of American Well Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners.

Forward-Looking Statements

This press release contains forward-looking statements about us and our industry that involve substantial risks and uncertainties and are based on our beliefs and assumptions and on information currently available to us. All statements other than statements of historical facts contained in this press release, including statements regarding our future results of operations, financial condition, business strategy and plans and objectives of management for future operations, are forward-looking statements. In some cases, you can identify forward-looking statements because they contain words such as “anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “may,” “plan,” “potential,” “predict,” “project,” “should,” “will,” or “would,” or the negative of these words or other similar terms or expressions.

Forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward-looking statements. Forward-looking statements represent our beliefs and assumptions only as of the date of this release. These statements, and related risks, uncertainties, factors and assumptions, include, but are not limited to: weak growth and increased volatility in the telehealth market; inability to adapt to rapid technological changes; increased competition from existing and potential new participants in the healthcare industry; changes in healthcare laws, regulations or trends and our ability to operate in the heavily regulated healthcare industry; our ability to comply with federal and state privacy regulations; the significant liability that could result from a cybersecurity breach; and other factors described under ‘Risk Factors’ in our most recent form 10-K filed with the SEC. These risks are not exhaustive. Except as required by law, we assume no obligation to update these forward-looking statements, or to update the reasons actual results could differ materially from those anticipated in the forward-looking statements, even if new information becomes available in the future. Further information on factors that could cause actual results to differ materially from the results anticipated by our forward-looking statements is included in the reports we have filed or will file with the Securities and Exchange Commission. These filings, when available, are available on the investor relations section of our website at investors.amwell.com and on the SEC’s website at www.sec.gov.

¹ https://www.nami.org/NAMI/media/NAMI-Media/Infographics/GeneralMHFacts.pdf

² https://www.oliverwyman.com/our-expertise/insights/2018/dec/risk-journal-vol-8/emerging-risks/america-s-growing-mental-health-crisis.html

³ https://www.census.gov/library/stories/2022/02/frontline-workers-more-likely-to-report-symptoms-of-anxiety-depressive-disorder.html#:~:text=Data%20from%20the%20HPS%20collected,experiencing%20these%20symptoms%20in%202019

⁴ https://www.milliman.com/-/media/milliman/pdfs/articles/milliman-high-cost-patient-study-2020.ashx

View source version on businesswire.com: https://www.businesswire.com/news/home/20220518006071/en/

Amwell launches new Comprehensive Behavioral Health program to help meet the growing demand for behavioral health care across the continuum - supporting needs from stress reduction to psychiatry