Unassociated Document
 
 
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C.20549
 
 
FORM 6-K
 
 
Report of Foreign Private Issuer
Pursuant to Rule 13a-16 or 15d-16
of the Securities Exchange Act of 1934
 
 
31 July 2014

LLOYDS BANKING GROUP plc

(Translation of registrant's name into English)
 
5th Floor
25 Gresham Street
London
EC2V 7HN
United Kingdom
 
 
(Address of principal executive offices)
 
 
 
Indicate by check mark whether the registrant files or will file annual reports
under cover Form 20-F or Form 40-F.
 
Form 20-F..X..     Form 40-F.....
 
 
Indicate by check mark whether the registrant by furnishing the information
contained in this Form is also thereby furnishing the information to the
Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934.
 
Yes .....      No ..X..
 
If "Yes" is marked, indicate below the file number assigned to the registrant in connection with Rule
12g3-2(b): 82- ________
 
 
Index to Exhibits

 


Lloyds Banking Group plc

2014 Half-Year Results

31 July 2014







 
BASIS OF PRESENTATION
This report covers the results of Lloyds Banking Group plc together with its subsidiaries (the Group) for the half-year ended 30 June 2014.
Statutory basis
Statutory information is set out on pages 68 to 114. However, a number of factors have had a significant effect on the comparability of the Group’s financial position and results. As a result, comparison on a statutory basis of the 2014 results with 2013 is of limited benefit.
Underlying basis
In order to present a more meaningful view of business performance, the results are presented on an underlying basis. The following items are excluded from underlying profit:
 the amortisation of purchased intangible assets;
 
 the unwind of acquisition-related fair value adjustments;
 
 the effects of certain asset sales, liability management and volatile items;
 
 volatility relating to the insurance business;
 
 Simplification costs;
 
 TSB build and dual running costs;
 
 payment protection insurance and other regulatory provisions;
 
 certain past service pensions items in respect of the Group’s Defined Benefit pension schemes; and
 
 insurance gross up.
 
Unless otherwise stated, income statement commentaries throughout this document compare the half-year ended 30 June 2014 to the half-year ended 30 June 2013, and the balance sheet analysis compares the Group balance sheet as at 30 June 2014 to the Group balance sheet as at 31 December 2013.
Segment information
The segment results and balance sheet information have been restated to reflect the previously announced changes to the Group operating structure implemented from 1 January 2014.
TSB’s results and key balance sheet information is reported as a separate segment in this document.  The TSB numbers have been presented on a Lloyds Banking Group reporting basis.  Consequently, TSB results disclosed in this document differ from the equivalent numbers disclosed in the TSB results release.  These numbers have been prepared for Lloyds Banking Group investors to demonstrate the contribution of TSB to the Group.  Investors in TSB should only rely on financial information published by TSB.

FORWARD LOOKING STATEMENTS
 
This announcement contains forward looking statements with respect to the business, strategy and plans of the Lloyds Banking Group and its current goals and expectations relating to its future financial condition and performance. Statements that are not historical facts, including statements about the Group or the Group’s management’s beliefs and expectations, are forward looking statements. By their nature, forward looking statements involve risk and uncertainty because they relate to future events and circumstances that will or may occur. The Group’s actual future business, strategy, plans and/or results may differ materially from those expressed or implied in these forward looking statements as a result of a variety of factors, including, but not limited to, UK domestic and global economic and business conditions; the ability to derive cost savings and other benefits, including as a result of the Group’s Simplification programme; the ability to access sufficient funding to meet the Group’s liquidity needs; changes to the Group’s credit ratings; risks concerning borrower or counterparty credit quality; instability in the global financial markets, including Eurozone instability and the impact of any sovereign credit rating downgrade or other sovereign financial issues; market-related risks including changes in interest rates and exchange rates; changing demographic and market-related trends; changes in customer preferences; changes to laws, regulation, accounting standards or taxation, including as a possible result of the referendum on Scottish independence and also including changes to regulatory capital or liquidity requirements; the policies, decisions and actions of governmental or regulatory authorities in the UK and other jurisdictions in which the Group operates; the implementation of the Bank Recovery and Resolution Directive and Banking Reform Act; the ability to attract and retain senior management and other employees; requirements or limitations imposed on the Group as a result of HM Treasury’s investment in the Group; the ability to satisfactorily dispose of certain assets or otherwise meet the Group’s EC State aid obligations; the provision of a range of banking operations services to TSB; the extent of any future impairment charges or write-downs caused by depressed asset valuations, market disruptions and illiquid markets; the effects of competition and the actions of competitors, including non-bank financial services and lending companies; exposure to regulatory scrutiny, legal proceedings, regulatory and competition investigations or complaints, and other factors. Please refer to the latest Annual Report on Form 20-F filed with the US Securities and Exchange Commission for a discussion of certain factors together with examples of forward looking statements. The forward looking statements contained in this announcement are made as at the date of this announcement, and the Group undertakes no obligation to update any of its forward looking statements.



 
CONTENTS

 
Page 
Key highlights
Consolidated income statement
Balance sheet and key ratios
Summary consolidated balance sheet
Group Chief Executive’s statement
Chief Financial Officer’s review of financial performance
10 
Underlying basis segmental analysis
19 
Underlying basis quarterly information
22 
   
Divisional highlights
 
Retail
23 
Commercial Banking
25 
Consumer Finance
27 
Insurance
29 
Run-off and Central items
32 
   
Additional information
 
Reconciliation between statutory and underlying basis results
33 
Banking net interest margin
34 
Volatility relating to the insurance business
34 
Number of employees (full time equivalent)
36 
TSB
36 
   
Risk management
37 
Principal risks and uncertainties
38 
Credit risk portfolio
41 
Funding and liquidity management
56 
Capital management
61 
   
Statutory information
68 
Primary statements
 
Consolidated income statement
69 
Consolidated statement of comprehensive income
70 
Consolidated balance sheet
71 
Consolidated statement of changes in equity
73 
Consolidated cash flow statement
76 
Notes
77 
   
Statement of Directors’ responsibilities
115 
Independent review report to Lloyds Banking Group plc
116 
   
Contacts
118 

 

 
RESULTS FOR THE HALF-YEAR
Further strategic progress and improved financial performance

 
‘In the first half of 2014, we continued to successfully execute our strategy, further enhancing our leading cost position and low cost of equity, by investing in the products and services our customers need and further strengthening and
de-risking our balance sheet, reducing costs and increasing efficiency. As a result, we substantially improved our underlying financial performance and delivered a statutory profit, despite further charges for legacy issues.’

António Horta-Osório
Group Chief Executive

Supporting and benefiting from the UK economic recovery; delivering benefits for customers and shareholders
 
·  
Lending growth in key customer segments, and deposit growth in relationship brands
 
·  
Launched our Helping Britain Prosper plan, formalising commitments to households, businesses and communities
 
·  
Continue to invest in channels and products to meet customer needs whilst improving customer service
 

Further substantial increase in underlying profit and returns
 
·  
Underlying profit increased 32 per cent to £3,819 million (up 58 per cent excluding St. James’s Place)
 
·  
Return on risk-weighted assets increased to 2.90 per cent (half-year to 30 June 2013: 1.95 per cent)
 
·  
Underlying income of £9,252 million, up 4 per cent excluding St. James’s Place effects in 2013
 
–  
Net interest income up 12 per cent, driven by margin improvement to 2.40 per cent
 
–  
Other income down 8 per cent given disposals and a challenging environment
 
·  
Underlying costs down 2 per cent to £4,675 million, and down 6 per cent excluding FSCS timing effects
 
·  
Impairment charge reduced 58 per cent to £758 million; asset quality ratio improved 39 basis points to 0.30 per cent
 

Statutory profit before tax of £863 million; tangible net asset value per share of 49.4p
 
·  
Statutory profit before tax of £863 million, including charge for legacy issues of £1,100 million (half-year to 30 June 2013: £2,134 million)
 
·  
Tangible net asset value per share increased to 49.4p (31 Dec 2013: 48.5p); down 1.3p in second quarter principally due to legacy charges
 

Reshaping and strengthening of Group to create a focused, low-risk business substantially complete
 
·  
TSB Initial Public Offering successfully completed: 38.5 per cent sold
 
·  
Run-off portfolio reduced by £8 billion in first half to £25 billion and international presence reduced to eight countries
 
·  
Capital position further strengthened: fully loaded CET1 ratio of 11.1 per cent (31 Mar 2014: 10.7 per cent pro forma; 31 Dec 2013: 10.3 per cent pro forma) and total capital ratio of 19.7 per cent
 
·  
Fully loaded Basel III leverage ratio of 4.5 per cent (31 Mar 2014: 4.5 per cent pro forma; 31 Dec 2013: 3.8 per cent pro forma)
 

Confident in delivering strong and sustainable returns: margin, impairment and run-off guidance enhanced
 
·  
2014 full year net interest margin now likely to be around 2.45 per cent
 
·  
Following strong first half performance, now expect full year asset quality ratio of around 35 basis points
 
·  
Now expect run-off assets to be less than £20 billion by the end of 2014
 
·  
Expect full year statutory pre-tax profit to be significantly ahead of the first half
 
·  
Will apply to the Prudential Regulatory Authority (PRA) in the second half of 2014 to restart dividend payments
 
·  
Strategic update will be presented to the market in the autumn
 
·  
 
 
CONSOLIDATED INCOME STATEMENT − UNDERLYING BASIS
 

   
Half-year  to 30 June  2014 
 
Half-year  to 30 June  2013 
 
Half-year  to 31 Dec  2013 
   
£ million 
 
£ million 
 
£ million 
             
Net interest income
 
5,804 
 
5,206 
 
5,679 
Other income
 
3,448 
 
4,258 
 
3,662 
Total underlying income
 
9,252 
 
9,464 
 
9,341 
Total costs
 
(4,675)
 
(4,749)
 
(4,886)
Impairment
 
(758)
 
(1,813)
 
(1,191)
Underlying profit
 
3,819 
 
2,902 
 
3,264 
             
Asset sales, liability management and volatile items
 
(1,567)
 
897 
 
(1,177)
Simplification and TSB costs
 
(828)
 
(786)
 
(731)
Legacy items
 
(1,100)
 
(575)
 
(2,880)
Other items
 
539 
 
(304)
 
(195)
Profit (loss) before tax – statutory
 
863 
 
2,134 
 
(1,719)
Taxation
 
(164)
 
(556)
 
(661)
Profit (loss) for the period
 
699 
 
1,578 
 
(2,380)
             
Earnings (loss) per share1
 
0.8p 
 
2.2p 
 
(3.4)p 
             
Banking net interest margin
 
2.40% 
 
2.01% 
 
2.23% 
Average interest-earning banking assets
 
£488.7bn 
 
£517.0bn 
 
£504.9bn 
Cost:income ratio (excluding St. James’s Place)
 
50.5% 
 
52.7% 
 
53.1% 
Asset quality ratio
 
0.30% 
 
0.69% 
 
0.45% 
Return on risk-weighted assets
 
2.90% 
 
1.95% 
 
2.34% 

BALANCE SHEET AND KEY RATIOS

   
At  30 June 
2014 
 
At 
31 Dec 
2013 
 
Change 
             
Loans and advances to customers2
 
£487.1bn 
 
£495.2bn 
 
(2)
Customer deposits3
 
£445.1bn 
 
£438.3bn 
 
Loan to deposit ratio
 
109% 
 
113% 
 
(4)pp 
Total assets
 
£843.9bn 
 
£847.0bn 
 
− 
Run-off assets
 
£25.2bn 
 
£33.3bn 
 
(24)
Wholesale funding
 
£119.5bn 
 
£137.6bn 
 
(13)
Wholesale funding <1 year maturity
 
£41.5bn 
 
£44.2bn 
 
(6)
PRA transitional common equity tier 1 ratio4,5
 
11.1% 
 
10.3% 
 
0.8pp 
PRA transitional total capital ratio4,5
 
19.7% 
 
18.8% 
 
0.9pp 
Fully loaded risk-weighted assets5
 
£256.8bn 
 
£271.9bn 
 
(6)
Fully loaded common equity tier 1 ratio5
 
11.1% 
 
10.3% 
 
0.8pp 
Fully loaded Basel III leverage ratio5,6
 
4.5% 
 
3.8% 
 
0.7pp 
             
Net tangible assets per share
 
49.4p 
 
48.5p 
 
0.9p 

1
Earnings per share has been calculated after recognising the coupon on the Additional Tier 1 securities.
2
Excludes reverse repos of £4.2 billion (31 December 2013: £0.1 billion).
3
Excludes repos of £nil (31 December 2013: £3.0 billion).
4
31 December 2013 comparatives reflect PRA transitional rules as at 1 January 2014.
5
31 December 2013 ratios and risk-weighted assets were reported on a pro forma basis and included the benefit of the sales of Heidelberger Leben, Scottish Widows Investment Partnership and the Group’s 50 per cent stake in Sainsbury’s Bank.
6
Estimated in accordance with January 2014 revised Basel III leverage ratio framework.

 


 
SUMMARY CONSOLIDATED BALANCE SHEET
 

   
At 30 June 
2014 
 
At 31 Dec 
2013 
Assets
 
£ million 
 
£ million 
         
Cash and balances at central banks
 
50,845 
 
49,915 
Trading and other financial assets at fair value through profit or loss
 
147,187 
 
142,683 
Derivative financial instruments
 
27,241 
 
33,125 
Loans and receivables:
       
Loans and advances to customers
 
491,345 
 
495,281 
Loans and advances to banks
 
21,589 
 
25,365 
Debt securities
 
1,266 
 
1,355 
   
514,200 
 
522,001 
Available-for-sale financial assets
 
50,348 
 
43,976 
Other assets
 
54,119 
 
55,330 
Total assets
 
843,940 
 
847,030 

Liabilities
       
Deposits from banks
 
11,851 
 
13,982 
Customer deposits
 
445,091 
 
441,311 
Trading and other financial liabilities at fair value through profit or loss
 
63,046 
 
43,625 
Derivative financial instruments
 
25,285 
 
30,464 
Debt securities in issue
 
77,729 
 
87,102 
Liabilities arising from insurance and investment contracts
 
111,958 
 
110,758 
Subordinated liabilities
 
25,675 
 
32,312 
Other liabilities
 
37,427 
 
48,140 
Total liabilities
 
798,062 
 
807,694 
         
Shareholders’ equity
 
39,601 
 
38,989 
Other equity instruments
 
5,329 
 
− 
Non-controlling interests
 
948 
 
347 
Total equity
 
45,878 
 
39,336 
Total liabilities and equity
 
843,940 
 
847,030 

 


 
GROUP CHIEF EXECUTIVE’S STATEMENT

In the first half of 2014, we continued to successfully execute our strategy, further enhancing our leading cost position and low cost of equity, by investing in the products and services our customers need, further strengthening and de-risking our balance sheet, reducing costs and increasing efficiency. As a result, we substantially improved our underlying financial performance and delivered a statutory profit, despite further charges for legacy issues.

The first half also saw us reach two major milestones. The UK government made further progress towards returning the Group to full private ownership by reducing its shareholding to 24.9 per cent, the second time it has successfully sold part of its stake in the Group; and we sold 38.5 per cent of TSB via a well received Initial Public Offering, an important step towards completing our European Commission State Aid commitments.

We continue to be well placed to support and benefit from the strengthening UK economic recovery and to deliver strong and sustainable returns to shareholders. As a result, and as previously stated, we will be applying to the Prudential Regulatory Authority (PRA) in the second half of 2014 to restart dividend payments, commencing at a modest level.

Results overview
We delivered a significantly improved underlying financial performance in the first half of 2014. Underlying profit increased by 32 per cent to £3,819 million (when compared to the first half of 2013) and our return on risk-weighted assets improved to 2.90 per cent from 1.95 per cent. Excluding the effect of the disposal of our shares in St. James’s Place in 2013, we grew underlying profit by 58 per cent.

Net interest income grew by 12 per cent (excluding St. James’s Place) as a result of higher lending in our key customer segments and an improvement in the net interest margin of 39 basis points to 2.40 per cent. Underlying costs reduced by 6 per cent, excluding FSCS timing effects, and the impairment charge reduced by 58 per cent to £758 million.

Group statutory profit before tax was £863 million and included charges of £1,100 million for legacy issues as well as a net charge of £1,136 million relating to Enhanced Capital Notes (ECNs), partly offset by a pensions credit of £710 million. These legacy charges included a further provision for Payment Protection Insurance (PPI) of £600 million, and a £226 million charge relating to the settlement of LIBOR and BBA repo rate issues. This statutory profit represented a reduction of £1,271 million compared to the first half of 2013, which had benefited from a profit of £780 million from the sale of government bonds in the period.

Strengthening the balance sheet
The delivery of a statutory profit together with the management actions we took in the half-year, which included the payment of dividends totalling £0.7 billion to the Group by our Insurance business, the changes to our pensions schemes and the successful offers for the ECNs, further strengthened the Group’s balance sheet.

Our fully loaded common equity tier 1 ratio increased to 11.1 per cent from 10.3 per cent pro forma at the end of 2013, while our fully loaded Basel III leverage ratio improved to 4.5 per cent. We also maintained good deposit growth, driven by our relationship brands and, as a result, our loan to deposit ratio improved to 109 per cent, down from 113 per cent at the end of 2013.

Helping Britain Prosper and investing in our business
Our Helping Britain Prosper plan was launched in March of this year and incorporates bold, public commitments to help address some of the big issues facing Britain today. Supporting our goal to be the best bank for customers, our plan covers the areas where we can make the biggest difference to our customers across households, businesses and communities. Our aim is to create value for our customers and to support the UK economy by building our business model around the customer. The support we give to the UK economy has also been recognised externally as, in July, the Group was named for the second year running as the best UK bank at the Euromoney Awards for Excellence. In the first half of 2014, all of our divisions have made good progress in implementing the Helping Britain Prosper plan, and importantly, we delivered lending growth in key customer segments.

 
 
GROUP CHIEF EXECUTIVE’S STATEMENT (continued)

Retail delivered a strong financial performance in the first half of 2014. Underlying profit increased to £1,710 million, up 32 per cent compared to the first half of 2013, and net interest margin improved to 2.28 per cent, an increase of 31 basis points.

We are on track to exceed our lending commitment to new-to-market customers, providing one-in-four of all mortgages to first-time buyers in the first half, with lending of £5.7 billion to over 43,000 customers. Gross new mortgage lending was £20 billion, £6 billion higher than in the first half of 2013. We have lent almost £1 billion through the UK government’s Help to Buy mortgage guarantee scheme, in which we are the largest participant, since launch in 2013.

We continued to launch innovative products, including the Lloyds Bank ‘Club Lloyds’ account, which rewards customers with a combination of credit interest and exclusive mortgage and savings loyalty offers. We also launched flexible loans across all our high street brands, allowing customers to repay loans without early settlement fees.

In Retail Business Banking, we supported over 52,000 business start-ups, and are continuing to integrate the support of small business customers into the Retail infrastructure.

We have continued to invest in our branches as well as in our telephony and digital services. Customers increasingly value the convenience of the digital channel and during the first half of 2014, our active online user base grew to over 10 million customers, which includes more than 4.5 million active mobile users.

Commercial Banking continues to make good progress in improving profitability and returns despite a challenging trading environment in financial and capital markets. Underlying profit increased to £1,156 million, up 35 per cent from £854 million in the first half of 2013, driven by a very strong impairment performance, with return on risk-weighted assets improving to 1.96 per cent from 1.38 per cent in the first half of 2013, well on the way to achieving our target of more than 2 per cent in 2015.

The division also continued to take a leading role in supporting the UK economic recovery. We grew lending to SMEs by 5 per cent in the last 12 months, against a market contraction of 3 per cent. Similarly, our lending to mid-market corporates grew marginally, against a contracting market. In Global Corporates, we improved returns thanks to capital optimisation and a resilient income performance in challenging markets, despite lending falling as a result of our selective participation strategy and some large repayments in the first quarter. We remain strong supporters of the Funding for Lending scheme and committed over £6.5 billion to UK customers and around £0.6 billion to UK manufacturing in the last six months, and in the capital markets we helped clients access £3.9 billion of non-bank lending.

Our focus on customers was again recognised by the award for the 10th year in a row of the Business Bank of the Year at the FD’s Excellence Awards.

Regulatory driven change and higher than expected weather-related claims meant that the first half of 2014 was a challenging period for Insurance. Underlying profit fell from £559 million in the first half of 2013 to £461 million. Performance was affected by a £100 million charge for the proposed fee cap on corporate pensions, as well as the annuity changes announced in the 2014 Budget.

We relaunched the Scottish Widows brand in February 2014, demonstrating our continued commitment to being a leader in the life planning and retirement market. The response from our customers has been positive.

In Pensions, we have over 1 million individual customers and corporate customers representing more than 1 million employees. We have so far supported almost 1,500 employers this year, representing more than 140,000 employees, through auto enrolment, and this is likely to increase significantly in the second half of the year as smaller companies come within the scope of auto enrolment.

 
 
GROUP CHIEF EXECUTIVE’S STATEMENT (continued)

At the start of the year, we created a new Consumer Finance division to increase our focus on the asset finance and credit card markets, where we have identified specific growth opportunities. Results in the first half of 2014 have been encouraging, with underlying profit increasing to £534 million, up from £509 million in 2013, driven by significant reductions in impairment charges across the portfolio and strong loan growth in our UK asset finance business.

In Black Horse motor finance, new business increased by 70 per cent whilst in consumer credit cards, there was a 5 per cent increase in new accounts opened and an 11 per cent increase in the volume of balance transfers received from new and existing customers.

Simplifying the Group to improve efficiency and service
We continue to make good progress with Simplification, and the programme is now in its final year. In the first half of 2014 we successfully implemented our new, more customer focused, Retail Business Banking proposition, and commenced the roll out of our internet banking platform across our branch networks and telephone banking operation. We also introduced an enhanced and automated General Insurance claims decision solution.

Since 2011, we have achieved cost reductions from simplifying the business while delivering a substantial improvement in customer satisfaction and reduction in complaints, as processes are made less complex, more automated and faster for customers. As a result, our customer service scores have continued to improve in the half-year, with our Net Promoter Scores increasing by 4 per cent since the end of 2013.

Run-rate savings from the programme are now £1.8 billion, more than originally targeted, and we remain on track to meet the increased target of £2 billion per annum savings by the end of this year. Effective cost management has become, and will remain, a core competence of Lloyds Banking Group. Good control of costs ensures that we can continue to provide products and services to customers at a price that is attractive to them, and, at the same time, provide a good return for shareholders.

Initial Public Offering of TSB
In June, we made a significant step towards completing our State Aid commitments through the successful sale of 38.5 per cent of TSB via an Initial Public Offering (IPO). The size of the offer was increased from the originally contemplated 25 per cent, given strong demand from both institutional and retail investors. This reflected TSB’s strong challenger brand, its approximately 4.5 million retail customers and around a 6 per cent share of retail branches, and its capacity for growth. It also reflected its strong balance sheet, which has been further evidenced by TSB having reported in its results for the first half of 2014 a pro forma common equity tier 1 ratio of 18.2 per cent and a loan to deposit ratio of 94.9 per cent as at 30 June 2014, as well as TSB’s significant economic protection against legacy issues, and the absence of non-core assets from its balance sheet. The success of the IPO positions us well for further sales to meet the European Commission mandated deadline of the end of 2015 to complete the full divestment of TSB.

Legacy
Addressing historic conduct issues continued to be a key theme in UK retail banks. As announced earlier this week, we have now reached settlements totalling £218 million to resolve with UK and US federal authorities legacy issues regarding the manipulation several years ago of Group companies’ submissions to the British Bankers’ Association (BBA) London Interbank Offered Rate (LIBOR) and Sterling repo rate. In addition, the Group has paid nearly £8 million to compensate the Bank of England for amounts underpaid by Lloyds TSB and HBOS and the other banks that used the Special Liquidity Scheme (SLS). The behaviours and actions identified by the investigations into these matters, including into submissions and communications between 2006 and 2009, were absolutely unacceptable. Together, the Board and the Group’s management team have taken vigorous action over the last three years to prevent this kind of behaviour, through implementing a customer-focused, UK-centric strategy, changing our culture and values, closing our legacy investment banking activities, improving systems and processes, and implementing more effective controls. Our aim is to be the best bank for our retail and commercial customers, and we are determined to make Lloyds Banking Group a company of the highest integrity and standards.
 


GROUP CHIEF EXECUTIVE’S STATEMENT (continued)

At the half-year, we have also taken provisions totalling £875 million in respect of a number of legacy issues, including increasing our provision for PPI by a further £600 million, based on revised expectations for complaint volumes, proactive mailing response rates and administrative expenses. Further detail on provisions for legacy issues is given in the Chief Financial Officer’s review of financial performance on page 14, and in note 23 on page 97 of this news release.

Regulation
As the regulatory environment continues to evolve, we believe that we are well placed to respond as a result of our strategy to create a simple, low risk, UK-centric, retail and commercial bank, focused around the customer.

The Prudential Regulatory Authority (PRA) and the European Banking Authority (EBA) announced the details of their stress tests on banks in April. The breadth and depth of the stress tests are extensive, and we are currently working with both authorities to agree our position. We expect to be able to confirm the outcome of the tests towards the end of this year. In addition, the consultation announced by the Bank of England in July into the capital framework for banks, focusing on bank leverage, is likely to provide further clarity, once its outcome is known, on the overall prudential framework in which UK banks will operate. Currently we are in a comfortable position, with a fully loaded Basel III leverage ratio of 4.5 per cent, up from 3.8 per cent at the half year 2013.

The Financial Conduct Authority (FCA) announced a number of reviews across the retail financial services sector in the first half of 2014, including reviews of certain elements of personal current accounts, savings, credit cards and pensions. The nature of the conduct regime in the UK banking and financial services market has changed significantly in recent years and we are confident that our customer focused, low risk business model will place the Group in the best possible position to adapt to changes in the regulatory environment over the longer term.

In July, the Competition and Markets Authority (CMA) announced that it will be consulting on its provisional decision that there should be a market investigation into the markets for personal current accounts and SME banking. Lloyds Banking Group is committed to ensuring that the markets for SMEs and personal current accounts remain competitive and we will be collaborating with the CMA over the coming months as it consults on the recommendation.

We also continue to work with the relevant authorities on the evolution of regulation connected to the Financial Services (Banking Reform) Act 2013, which will result in the ring fencing of retail and commercial banking operations to separate them from investment banking activities. Given that we are a UK focused retail and commercial bank, we anticipate that the vast majority of our business will be within the ring fence when it comes into effect at the beginning of 2019.

UK housing market and the Mortgage Market Review
The Group is a leading provider of mortgages, and our focus as a key element of our Helping Britain Prosper plan is on supporting our customers, particularly first-time buyers, in being able to purchase their homes.

The increase in house prices that we have seen across the majority of the UK in 2014 is helping to increase confidence, and is resulting in an increase in net mortgage lending growth, which we estimate will be around 1.6 per cent in 2014, compared to 0.8 per cent in 2013. Outside London and parts of the South East, while house prices have risen, increases have been relatively modest, and many areas remain below their peak levels of 2007. In April, we took further pre-emptive action by limiting our lending for mortgages of over £500,000 to a multiple of four times income.

At an industry level, the Mortgage Market Review (MMR) also aims to ensure that customers are able to afford their mortgage repayments not only now, but sustainably in the future. Similarly, the Bank of England’s June announcement asking the PRA and the FCA to ensure that mortgage lenders do not extend more than 15 per cent of their total number of new residential mortgages at loan to income ratios at or greater than 4.5, is a further step in limiting the potential for future risk in the housing market.
 


 
GROUP CHIEF EXECUTIVE’S STATEMENT (continued)

We are comfortable with the effect of these measures on our business, given that we have been operating the MMR equivalent underwriting standards for some time, and given that only around 10 per cent of our new residential mortgages are written above the 4.5 income multiple.

The Referendum on Scottish Independence
Looking ahead to the second half of the year, the Scottish Referendum in September is an issue that we will be watching with great interest. While we believe this is a decision for the Scottish people to make, the outcome could be of significant importance to the Group given that our registered office and more than 16,000 members of staff are based in Scotland, as well as our holding a significant branch presence through the Bank of Scotland and trading under the Scottish Widows business and brand.

In the event of a ‘yes’ vote, the scale of potential change is currently unclear, but we have been undertaking contingency planning. There will however be a period between the referendum and the implementation of separation should a ‘yes’ vote be successful that we believe is sufficient to address any material consequences and take any actions that we believe necessary.

Colleagues
At Lloyds Banking Group, we recognise the importance of colleague engagement and the effect this has on our ability to deliver high levels of service to our customers. Our latest colleague survey results show that Employee Engagement has increased by 3 percentage points to 59 per cent when compared to 2013. Performance Excellence scores also remain above the UK norm, with scores for using customer feedback to improve processes and for colleagues getting the right training to keep up with customer requirements significantly above their respective UK benchmarks.

In 2014, we took the opportunity to introduce additional questions into the colleague survey to help us understand the progress we're making towards becoming the best bank for customers. The results are encouraging and reflect the work we are doing to embed the Group’s values and to encourage behaviours which support our desired culture. Confidence and trust scores are above the UK norm, due in part to the continued focus on building and strengthening capability and talent across the Group, although we recognise there is more to do in this regard.

Working with our communities
Our Helping Britain Prosper plan also details our efforts to engage with our communities on a more holistic level, particularly in the areas of charitable giving, supporting community initiatives and colleague volunteering.

In 2014 we continued to support the Alzheimer's Society and Alzheimer Scotland as our designated Charity of the Year. Our campaign was launched just 18 months ago with the ambition to raise £2 million in two years and we are very proud to say that colleagues in Lloyds Banking Group have already raised in excess of £4.6 million, more than double the target.

Among many other initiatives, we also continue to work in the communities where we operate through our Lloyds Bank, Bank of Scotland and Halifax brands, and we have committed to donate at least £100 million to the Bank’s Foundations between now and 2020. So far in 2014, we have committed £16.3 million towards this target, and through colleague volunteering, have completed over 20,000 volunteering days.
 


 
GROUP CHIEF EXECUTIVE’S STATEMENT (continued)

Outlook and guidance
We have made substantial progress on the delivery of our strategic plan, and have significantly improved the Group’s performance and resilience. Our strong momentum is reflected in the upgrades to our guidance which we have announced in these results.

Given our strong first half performance, we are further increasing our guidance for the Group’s 2014 full year net interest margin, which we now expect to be around 2.45 per cent, an increase of around 16 basis points on the guidance given at our full year 2013 results. Similarly, we are also improving our impairment guidance, and now expect the Group’s asset quality ratio to be around 35 basis points for the 2014 full year, compared to our prior expectation, given in our full year 2013 results, of around 50 basis points. We have also substantially reduced our run-off portfolio in the first half of this year, ahead of expectations. We now expect it to reduce to less than £20 billion by the end of this year, compared to our previous guidance of a reduction to around £23 billion.

Summary
As the UK economy normalises, the benefits of the strategic decisions we made in 2011 are now being seen. In the first half of 2014 we increased income and grew lending in our key customer segments, while reducing our cost base and impairments substantially. The 32 per cent increase in our underlying profit, and the increase in our fully loaded common equity tier 1 ratio to 11.1 per cent from 10.3 per cent pro forma at the end of 2013 while addressing a number of legacy issues, demonstrates the strength of the business model we have created.

By placing customers at the heart of everything we do, simplifying our business and re-investing in enhanced processes and new technology, we have been able to improve customer service levels and increase customer service scores. Our Helping Britain Prosper plan further underpins our commitment to our goal of being the best bank for customers.

As a result, in the first half of 2014, the UK government has further reduced its stake in the Group and we have taken another significant step towards completing our EC State Aid commitments following the successful IPO of TSB.

At the same time we have continued to resolve legacy issues as we progress towards our goal of delivering strong and stable statutory profits, and will be applying to the PRA in the second half of 2014 to resume dividend payments commencing at a modest level.

It has been a successful first half for the Group. With our initial three-year strategic plan now substantially complete, we are progressing our plans for how we will take the Group forward into 2015 and beyond, and take advantages of the new growth phase of the UK economy. We intend to share these plans with you in the autumn.

António Horta-Osório
Group Chief Executive

 


 
CHIEF FINANCIAL OFFICER’S REVIEW OF FINANCIAL PERFORMANCE

Overview: significantly improved underlying profitability and balance sheet further strengthened
In the first half of 2014, the continued successful execution of our strategy resulted in further improvements in the Group’s underlying profitability and returns. Underlying profit grew 32 per cent to £3,819 million, with the 2 per cent reduction in underlying income more than offset by a 2 per cent reduction in costs and a 58 per cent improvement in impairments. Excluding St. James’s Place, which benefited our 2013 results, underlying income was up 4 per cent and underlying profit up 58 per cent.

Statutory profit before tax was £863 million (first half 2013: £2,134 million) and included provisions for legacy items totalling £1,100 million, a net charge of £1,136 million relating to ECNs as well as a £710 million benefit resulting from changes to the Group’s Defined Benefit pension schemes and other actions. The statutory profit before tax of £2,134 million in the first half of 2013 included £780 million of gains on the sale of government securities and charges for legacy items of £575 million.

We further strengthened the Group’s balance sheet and capital position in the first half of the year, with the significant increase in underlying earnings and risk reduction driving a 0.8 per cent improvement in our fully loaded common equity tier 1 ratio to 11.1 per cent. These factors, coupled with the issue of £5.35 billion of Additional Tier 1 (AT1) securities as part of the ECN exchange offers, also resulted in an increase in our fully loaded Basel III leverage ratio to 4.5 per cent (31 December 2013: 3.8 per cent pro forma). Continued strong deposit growth and an £8.1 billion reduction in the run-off portfolio also enabled us to improve the Group’s loan to deposit ratio to 109 per cent (31 December 2013: 113 per cent) while continuing to grow lending in our key customer segments.

Total underlying income

 
Half-year 
to 30 June 
2014 
 
Half-year  to 30 June 
2013 
 
Change 
 
Half-year  to 31 Dec  2013 
 
Change 
   
£ million 
 
£ million 
 
 
£ million 
 
                     
Net interest income
 
5,804 
 
5,205 
 
12 
 
5,679 
 
Other income
 
3,448 
 
3,729 
 
(8)
 
3,530 
 
(2)
Total underlying income excluding St. James’s Place
 
9,252 
 
8,934 
 
 
9,209 
 
− 
St. James’s Place
 
− 
 
530 
     
132 
   
Total underlying income
 
9,252 
 
9,464 
 
(2)
 
9,341 
 
(1)
                     
Banking net interest margin
 
2.40% 
 
2.01% 
 
39bp 
 
2.23% 
 
17bp 
Average interest-earning banking assets
 
£488.7bn 
 
£517.0bn 
 
(5)
 
£504.9bn 
 
(3)
Loan to deposit ratio
 
109% 
 
117% 
 
(8)pp 
 
113% 
 
(4)pp 

Total underlying income of £9,252 million was 2 per cent, or £212 million, lower than the first half of 2013, with the strong growth in net interest income offset by reductions in other income, which largely reflected the divestment of St. James’s Place as well as other disposals. Excluding St. James’s Place, total underlying income increased by 4 per cent, or £318 million.

Net interest income increased 12 per cent to £5,804 million, reflecting loan growth in our key customer segments and the continued improvement in net interest margin, partly offset by reduced net interest income from disposals and the run-off portfolio. Net interest margin increased to 2.40 per cent, up 39 basis points and 17 basis points compared to the first and second half of 2013 respectively. This was driven by improved deposit pricing and lower funding costs, partly offset by continued pressure on asset prices, principally in the mortgages segment. In addition, the net interest margin in the first half of 2014 benefited by around 5 basis points from the replacement of the Group’s ECNs with AT1 securities, as the coupons on the AT1 securities are reported as distributions from equity reserves rather than within net interest income.

 
 
CHIEF FINANCIAL OFFICER’S REVIEW OF FINANCIAL PERFORMANCE (continued)

Given the strong net interest margin performance in the first half of the year, we now expect the full year 2014 net interest margin to be around 2.45 per cent, a further improvement on the revised guidance of 2.40 per cent that we gave with our first quarter results. This reflects better than expected deposit and asset pricing trends and a seven basis point benefit for the year from the ECN exchanges completed in March and April.

Other income was resilient in a challenging operating environment, increasing by 1 per cent in the second quarter of the year, principally due to lower insurance claims. Excluding St. James’s Place, other income in the first half was 8 per cent or £281 million lower at £3,448 million, with £107 million of the reduction relating to the smaller run-off portfolio and the effect of other business disposals. Other factors included the impact of regulatory changes across our key businesses, the challenging operating environment in Capital and Financial Markets within Commercial Banking, as well as higher weather-related insurance claims and a £100 million one-off charge relating to the implementation of an industry-wide proposed fee cap on corporate pensions. The effect of these factors was partly offset by the positive impact of investments in higher yielding assets within our Insurance business and improved economics benefiting the life and pensions business. Given the continued resilient performance of the business, we would expect other income in each of the third and fourth quarters of 2014 to be close to the level of other income in the second quarter.

Total costs

   
Half-year  to 30 June  2014 
 
Half-year  to 30 June  2013 
 
Change 
 
Half-year  to 31 Dec  2013 
 
Change 
   
£ million 
 
£ million 
 
 
£ million 
 
                     
Total costs
 
4,675 
 
4,749 
 
 
4,886 
 
Cost:income ratio
(excluding St. James’s Place)
 
50.5% 
 
52.7% 
 
(2.2)pp 
 
53.1% 
 
(2.6)pp 
Cost:income ratio
 
50.5% 
 
50.2% 
 
0.3pp 
 
52.3% 
 
(1.8)pp 
Simplification savings annual run-rate
 
1,764 
 
1,160 
 
52 
 
1,457 
 
21 

Total costs of £4,675 million were 2 per cent, or £74 million, lower than the first half of last year. Following a change in accounting guidance, costs reflect a change in timing of the recognition of FSCS costs. Adjusting for this, costs were 6 per cent lower than in the first half of 2013. This reduction was driven by savings from the Simplification programme, the reduction in the run-off portfolio and disposals, partly offset by our continued investment in the business. Excluding St. James’s Place from both underlying income and expenses, income grew by 4 per cent and expenses fell by 5 per cent.

The Group has made good progress on Simplification, increasing the run-rate of annual cost savings by £307 million to £1,764 million during the course of the first half. We remain on track to achieve our £2 billion annual cost savings
run-rate target for the Simplification programme by the end of this year. We also continue to expect total costs, excluding TSB running costs, to reduce to around £9.0 billion in 2014, with the equivalent figure in the first half amounting to £4.5 billion.

The Group’s key efficiency metrics continue to improve as we reduce costs across the business and grow income. Our cost:income ratio excluding St. James’s Place reduced by 2.2 percentage points to 50.5 per cent compared to the first half of last year.

 

 
CHIEF FINANCIAL OFFICER’S REVIEW OF FINANCIAL PERFORMANCE (continued)

Impairment

   
Half-year  to 30 June  2014 
 
Half-year   to 30 June  2013 
 
Change 
 
Half-year   to 31 Dec  2013 
 
Change 
   
£ million 
 
£ million 
 
 
£ million 
 
                     
Total impairment charge
 
758 
 
1,813 
 
58 
 
1,191 
 
36 
Asset quality ratio
 
0.30% 
 
0.69% 
 
(39)bp 
 
0.45% 
 
(15)bp 
Group impaired loans as a % of closing advances
 
5.0% 
 
7.7% 
 
(2.7)pp 
 
6.3% 
 
(1.3)pp 
Group provisions as a % of impaired loans
 
54.0% 
 
51.1% 
 
2.9pp 
 
50.1% 
 
3.9pp 

The impairment charge decreased by £1,055 million, or 58 per cent, to £758 million compared to the first half of 2013, with reductions in all divisions leading to a significant improvement in our asset quality ratio to 30 basis points in the first half of the year (first half 2013: 69 basis points). Impairment trends continue to benefit from the Group’s effective portfolio management and prudent credit risk appetite, coupled with improving economic conditions, the low interest rate environment, provision releases and the smaller run-off portfolio. In light of the better than expected impairment trends across our portfolios, we are revising our guidance for impairment and now expect the full year 2014 asset quality ratio to be around 35 basis points: a further improvement from the revised guidance of around 45 basis points that we gave at the time of our first quarter results.

Impaired loans as a percentage of closing advances reduced from 6.3 per cent at the end of December 2013 to 5.0 per cent at the end of June 2014, driven by reductions in both the continuing and run-off portfolios. Provisions as a percentage of impaired loans increased from 50.1 per cent to 54.0 per cent.
 


 
CHIEF FINANCIAL OFFICER’S REVIEW OF FINANCIAL PERFORMANCE (continued)

Statutory profit
Statutory profit before tax was £863 million in the first half of 2014. Further detail on the reconciliation of underlying to statutory results is included on page 33.

   
Half-year  to 30 June  2014 
 
Half-year  to 30 June  2013 
 
Change 
 
Half-year  to 31 Dec  2013 
 
Change 
   
£ million 
 
£ million 
 
 
£ million 
 
                     
Underlying profit
 
3,819 
 
2,902 
 
32 
 
3,264 
 
17 
Asset sales, liability management and
volatile items:
                   
Asset sales
 
94 
 
775 
     
(675)
   
Liability management
 
(1,376)
 
(97)
     
(45)
   
Own debt volatility
 
225 
 
(166)
     
(55)
   
Other volatile items
 
(73)
 
(136)
     
(321)
   
Volatility relating to the insurance business
 
(122)
 
485 
     
183 
   
Fair value unwind
 
(315)
 
36 
     
(264)
   
   
(1,567)
 
897 
     
(1,177)
   
Simplification and TSB costs:
                   
Simplification costs
 
(519)
 
(409)
     
(421)
   
TSB costs
 
(309)
 
(377)
     
(310)
   
   
(828)
 
(786)
     
(731)
   
Legacy items:
                   
Payment protection insurance provision
 
(600)
 
(500)
     
(2,550)
   
Other regulatory provisions
 
(500)
 
(75)
     
(330)
   
   
(1,100)
 
(575)
     
(2,880)
   
Other items:
                   
Past service pensions credit (charge)
 
710 
 
(104)
     
− 
   
Amortisation of purchased intangibles
 
(171)
 
(200)
     
(195)
   
   
539 
 
(304)
     
(195)
   
Profit (loss) before tax – statutory
 
863 
 
2,134 
 
(60)
 
(1,719)
   
Taxation
 
(164)
 
(556)
     
(661)
   
Profit (loss) for the period
 
699 
 
1,578 
 
(56)
 
(2,380)
   
Earnings (loss) per share
 
0.8p 
 
2.2p 
 
(1.4)p 
 
(3.4)p 
 
4.2p 

Asset sales, liability management and volatile items
The net gain from asset sales of £94 million includes a gain of £122 million from the sale of Scottish Widows Investment Partnership, offset by a number of small losses from other disposals. This compares to a net gain in the first half of 2013 of £775 million which included £780 million of gains on the sale of government securities. There were no such gains in the first half of 2014.

In March and April of this year, the Group issued £5.35 billion of AT1 securities in exchange for £5.0 billion (nominal) of ECNs. As a result, the Group was the first European bank to meet its AT1 requirement under the new capital framework established under CRD IV. The exchanges benefited our leverage ratios and gave rise to a net charge of £1,136 million in the first half. This net charge comprised liability management losses of £1,362 million, partly offset by £226 million of gains relating to changes in the fair value of the associated embedded derivative that have been reflected within own debt volatility.
 


 
CHIEF FINANCIAL OFFICER’S REVIEW OF FINANCIAL PERFORMANCE (continued)

The Group’s statutory profit before tax is affected by insurance volatility caused by movements in financial markets generating a variance against expected returns, and policyholder interests volatility, which primarily reflects the gross up of policyholder tax included in the Group tax charge. Volatility relating to the insurance business reduced the Group’s statutory profit by £122 million in the first half of 2014, principally reflecting lower than expected returns on equity markets and cash investments. This compares to positive insurance volatility of £485 million in the first half of 2013 that was driven by strong equity market performance in the period.

The fair value unwind moved from a net benefit of £36 million in the first half of 2013, driven by asset-related unwind, to a net charge of £315 million, largely relating to the subordinated debt acquired as part of the HBOS acquisition in 2009.

Simplification and TSB costs
The Simplification programme continues to deliver significant efficiency savings across the Group. The programme will complete in 2014 and is expected to realise annual run-rate cost savings of £2 billion by the end of the year. Costs associated with the programme amounted to £519 million in the first half, with £2,210 million spent in total on the programme to date out of a total expected to be expensed of £2.4 billion.

In the first half of 2014, the Group achieved a significant milestone in the European Commission (EC) mandated business disposal of TSB, selling a 38.5 per cent stake in the company through an initial public offering (IPO). TSB costs in the first half totalled £309 million and included £171 million of build costs and £138 million of dual-running costs. The dual running costs, which include the costs of TSB’s standalone treasury, finance, human resources and other head office functions, will continue to be reflected in the Group’s statutory profit until our ownership reduces to a level at which TSB is no longer reported as a fully-consolidated subsidiary. From inception to the end of June 2014, costs associated with the build of TSB and the dual-running of its standalone functions have totalled £1,777 million.

PPI
The Group increased the provision for expected PPI costs by a further £600 million in the second quarter. This brings the total amount provided to £10,425 million, of which approximately £2,190 million relates to anticipated administrative expenses and £2,268 million, or 22 per cent of the total provision, remained unutilised as at 30 June 2014. Total costs incurred in the first half of 2014 were £1,139 million and included £304 million of administration costs.

The volume of reactive PPI complaints continues to fall and in the first six months of 2014 was approximately 30 per cent lower than the same period last year, with a 7 per cent reduction between the first and second quarters. However they were higher than forecast and, as a result, the Group is forecasting a slower decline than previously expected, with the increased provision accounting for an extra 155,000 complaints at a cost of approximately £260 million, net of a benefit from redress per policy being lower than expected.

The Group has made substantial progress in the proactive mailing exercise connected to the Past Business Review (PBR). As at 30 June 2014, over 95 per cent of all PBR customers had been mailed, with some second mailings and case review activity continuing into the second half of the year. While the response rates of most cohorts are in line with expectations, additional mailings to some cohorts have resulted in a higher overall response rate. In addition, the PBR mailings are leading to a higher number of policies per customer being reviewed than originally expected. These adverse trends account for £150 million of the provision increase, net of a redress per policy benefit as above.

Given these updated complaints and PBR forecasts, the Group has also increased its estimate for administrative expenses which accounts for £190 million of the increased provision.

The total amount provided for PPI represents our best estimate of the likely future costs. These costs are expected to remain at around the current run-rate of £200 million per month until we have completed all payment on both PBR and remediation activity, with ongoing costs subsequently reducing significantly. However, a number of risks and uncertainties remain in particular in respect of complaint volumes, uphold rates, average redress costs, the cost of proactive mailings and remediation, and the outcome of the FCA Enforcement Team investigation. The cost of these factors could differ materially from our estimates, with the risk that a further provision could be required.
 


CHIEF FINANCIAL OFFICER’S REVIEW OF FINANCIAL PERFORMANCE (continued)

Other provisions
In late July, the Group reached settlements totalling £217 million (at 30 June 2014 exchange rate) with the UK Financial Conduct Authority (FCA), the United States Commodity Futures Trading Commission (CFTC) and the United States Department of Justice (DoJ) regarding the manipulation of submissions to the British Bankers’ Association (BBA) London Interbank Offered Rate (LIBOR) and Sterling Repo Rate between 2006 and 2009, as well as the associated systems and control failings. In addition to these regulatory settlements, the Group has paid nearly £8 million to the Bank of England to compensate for fees that were underpaid as a direct consequence of the manipulation of the Sterling Repo Rate in 2008 and 2009. All of these costs have been recognised in the first half results.

A further provision of £50 million has been made relating to the past sale of interest rate hedging products to certain small and medium-sized businesses. This brings the amount provided to £580 million, of which £218 million relates to administration costs and £161 million remained unutilised as at 30 June 2014. During the first half, the Group has made good progress in dealing with this issue, having reviewed 95 per cent of the sales currently in scope.

In the course of its business, the Group is engaged in discussions with the PRA, FCA and other UK and overseas regulators and governmental authorities on a range of matters. Provisions are held against the costs expected to be incurred in respect of these discussions and other regulatory investigations. In the second quarter, the Group made further provisions of £225 million in respect of a limited number of matters affecting the Retail division, including potential remediation in relation to legacy sales of investment and protection products and historic systems and controls governing legacy incentive schemes.

Other items
As highlighted at the time of our first quarter results release, we have made a number of changes to the Group’s Defined Benefit pension schemes. These changes and other actions, which are expected to result in a reduced level of volatility in the value of the Group’s Defined Benefit pension schemes in the future, resulted in a £710 million credit in the second quarter.

Taxation
The tax charge for the first half of 2014 was £164 million, reflecting a lower effective tax rate than the UK corporation tax rate, largely as a result of tax exempt gains on sales of businesses in the first quarter.
 


CHIEF FINANCIAL OFFICER’S REVIEW OF FINANCIAL PERFORMANCE (continued)

Capital ratios and risk-weighted assets

   
At 
30 June 
2014 
 
At 
31 Dec 
2013 
 
Change 
             
Fully loaded1
           
Common equity tier 1 capital ratio
 
11.1% 
 
10.3
 
0.8pp 
Total capital ratio
 
16.8% 
 
15.5
 
1.3pp 
Basel III leverage ratio2
 
4.5% 
 
3.8
 
0.7pp 
Risk-weighted assets
 
£256.8bn 
 
£271.9bn 
 
(6)
             
PRA Transitional1
           
Common equity tier 1 capital ratio3
 
11.1% 
 
10.3
 
0.8pp 
Tier 1 capital ratio3
 
14.6% 
 
11.7
 
2.9pp 
Total capital ratio3
 
19.7% 
 
18.8
 
0.9pp 
Risk-weighted assets3
 
£257.4bn 
 
£272.6bn 
 
(6)
             
Shareholders’ equity
 
£39.6bn 
 
£39.0bn 
 

1
31 December 2013 ratios and risk-weighted assets were reported on a pro forma basis and included the benefit of the sales of Heidelberger Leben, Scottish Widows Investment Partnership and the Group’s 50 per cent stake in Sainsbury’s Bank.
2
Estimated in accordance with January 2014 revised Basel III leverage ratio framework.
3
31 December 2013 comparatives reflect PRA transitional rules as at 1 January 2014.

The Group continued to strengthen its capital position, with the fully loaded common equity tier 1 ratio increasing to 11.1 per cent (31 December 2013: 10.3 per cent pro forma). This improvement was driven by a combination of underlying earnings, further dividends from the insurance business, changes to the Group’s Defined Benefit pension schemes, and a reduction in risk-weighted assets. The positive effect of these items was partly offset by charges relating to legacy issues and the ECN exchange offers, each of which reduced the ratio by 0.5 per cent.

Fully loaded risk-weighted assets reduced by 6 per cent, or £15.1 billion, in the first half of the year, to £256.8 billion (31 December 2013: £271.9 billion), primarily due to disposals, the reduction in the run-off portfolio and improving external economic factors.

The Group's fully loaded leverage ratio on a Basel III basis increased to 4.5 per cent from 3.8 per cent (pro forma) in December 2013, with the AT1 issuance in April accounting for 0.5 per cent of the increase. The Group's leverage ratio exceeds the Basel Committee's proposed minimum of 3 per cent. Final calibrations to the ratio will be completed by the Basel Committee during 2017 and will migrate to a Pillar 1 treatment from 2018. The UK Financial Policy Committee is currently consulting with the industry on the establishment of a leverage ratio framework in the UK.
 


 
CHIEF FINANCIAL OFFICER’S REVIEW OF FINANCIAL PERFORMANCE (continued)

Funding and liquidity

   
At 
30 June 
2014 
 
At 
31 Dec 
2013 
 
Change 
             
Loans and advances to customers1
 
£487.1bn 
 
£495.2bn 
 
(2)
Loans and advances to customers (excluding run-off)1
 
£465.8bn 
 
£467.5bn 
 
− 
Run-off assets
 
£25.2bn 
 
£33.3bn 
 
(24)
Non-retail run-off assets
 
£18.0bn 
 
£25.0bn 
 
(28)
Funded assets2
 
£505.6bn 
 
£510.2bn 
 
(1)
Customer deposits3
 
£445.1bn 
 
£438.3bn 
 
Wholesale funding
 
£119.5bn 
 
£137.6bn 
 
(13)
Wholesale funding <1 year maturity
 
£41.5bn 
 
£44.2bn 
 
(6)
Of which money-market funding <1 year maturity4
 
£18.6bn 
 
£21.3bn 
 
(13)
Loan to deposit ratio
 
109% 
 
113% 
 
(4)pp 
Primary liquid assets5
 
£92.3bn 
 
£89.3bn 
 

1
Excludes reverse repos of £4.2 billion (31 December 2013: £0.1 billion).
2
A breakdown of funded assets is shown on page 57.
3
Excludes repos of £nil (31 December 2013: £3.0 billion).
4
Excludes balances relating to margins of £2.2 billion (31 December 2013: £2.3 billion) and settlement accounts of £1.5 billion (31 December 2013: £1.3 billion).
5
Including off-balance sheet liquid assets.

Total loans and advances to customers were £487.1 billion at the end of the first half: 2 per cent lower than the position at 31 December 2013, with continued growth in our key segments offset by reductions in the run-off portfolio and other disposals. In Retail, the mortgage book (excluding specialist book and Intelligent Finance) increased by 2 per cent year-on-year and by 1 per cent in the year to date. The growth in the first half was driven by a 44 per cent increase in gross new mortgage lending, compared to the prior year, to £19.8 billion. In Commercial Banking, SME loans and advances increased 5 per cent year-on-year against a contracting market. Our Consumer Finance business continues to perform very strongly, with UK loans and advances growing by 11 per cent year-on-year and by 8 per cent year to date, driven by the success of our Black Horse motor finance business.

Run-off assets reduced to £25.2 billion in the first half, down 24 per cent from £33.3 billion at December 2013. Disposals from Commercial Banking’s Specialist Finance and Commercial Real Estate (CRE) run-off portfolios, coupled with disposals from the Irish corporate book and foreign exchange movements, accounted for the majority of the £8.1 billion reduction in run-off assets during the first half. In light of the strong progress made in the year to date we now expect to reduce the run-off portfolio to below £20 billion by the end of the year.

Customer deposits amounted to £445.1 billion as at June 2014: an increase of £6.8 billion or 2 per cent from £438.3 billion at 31 December 2013. This has been driven by growth of 2 per cent in Retail relationship deposits, partly offset by an 8 per cent reduction in Retail tactical brands. This growth in deposits, coupled with a reduction in total loans and advances across the Group, led to a 4 percentage point strengthening of the loan to deposit ratio to 109 per cent from 113 per cent at the end of 2013. These movements similarly enabled the Group to reduce its wholesale funding by £18.1 billion, or 13 per cent, to £119.5 billion in the year to date, with 65 per cent of the Group’s wholesale funding at the end of June having a maturity of greater than one year.
 


CHIEF FINANCIAL OFFICER’S REVIEW OF FINANCIAL PERFORMANCE (continued)

The Group’s liquidity position remains strong, with primary liquid assets of £92.3 billion (31 December 2013: £89.3 billion). Primary liquid assets represent approximately 5.0 times our money-market funding with a maturity of less than one year, and approximately 2.2 times our total short-term wholesale funding, in turn providing a substantial buffer in the event of market dislocation. In addition to primary liquid assets, the Group has significant secondary liquidity holdings of £119.2 billion (31 December 2013: £105.4 billion). Total liquid assets represent approximately 5.1 times our short-term wholesale funding.

Audit tender
In our 2013 Annual Report and Accounts we confirmed that we were considering putting the external audit out to tender with a view to appointing a new audit firm, or re-appointing PricewaterhouseCoopers (PwC), with effect from January 2016. The Group has since undertaken a comprehensive tender process which was completed in the second quarter. After careful consideration of the strength of each proposal, the Board accepted the recommendation from the Audit Committee to retain the services of PwC. Accordingly, subject to shareholders’ approval, PwC will be reappointed as Auditor. There will be a mandatory rotation for the 2021 audit (if not earlier).

Conclusion
The Group delivered a strong underlying performance and statutory profits in the first half of 2014 despite further legacy charges, with growth in net interest income and the net interest margin, lower costs and a significant reduction in impairments. The Group also continued to make progress in reducing balance sheet risk and in further strengthening its key capital and leverage ratios in the first half. These achievements support the Group’s positioning as a low risk bank with a strong and sustainable earnings outlook that is well positioned to support the UK economic recovery.

George Culmer
Chief Financial Officer

 


 
UNDERLYING BASIS SEGMENTAL ANALYSIS

Half-year to 30 June 2014
 
Retail 
Commercial  Banking 
Consumer  Finance 
 
Insurance 
 
Run-off  and  Central  items 
 
TSB1
 
Group 
   
£m 
 
£m 
 
£m 
 
£m 
 
£m 
 
£m 
 
£m 
                             
Net interest income
 
3,493 
 
1,234 
 
645 
 
(64)
 
96 
 
400 
 
5,804 
Other income
 
700 
 
984 
 
675 
 
854 
 
163 
 
72 
 
3,448 
Total underlying income
 
4,193 
 
2,218 
 
1,320 
 
790 
 
259 
 
472 
 
9,252 
Total costs
 
(2,207)
 
(1,033)
 
(708)
 
(329)
 
(203)
 
(195)
 
(4,675)
Impairment
 
(276)
 
(29)
 
(78)
 
− 
 
(324)
 
(51)
 
(758)
Underlying profit (loss)
 
1,710 
 
1,156 
 
534 
 
461 
 
(268)
 
226 
 
3,819 
                             
Banking net interest margin
 
2.28% 
 
2.63% 
 
6.69% 
             
2.40% 
Asset quality ratio
 
0.18% 
 
0.05% 
 
0.78% 
             
0.30% 
Return on risk-weighted assets
 
4.82% 
 
1.96% 
 
5.20% 
             
2.90% 
                             
Key balance sheet items
at 30 June 2014
 
£bn 
 
£bn 
 
£bn 
 
£bn 
 
£bn 
 
£bn 
 
£bn 
                             
Loans and advances to customers
 
315.2 
 
104.7 
 
19.9 
     
24.7 
 
22.6 
 
487.1 
Customer deposits
 
284.3 
 
117.2 
 
17.4 
     
2.5 
 
23.7 
 
445.1 
Total customer balances
 
599.5 
 
221.9 
 
37.3 
     
27.2 
 
46.3 
 
932.2 
                             
Risk-weighted assets2
 
70.8 
 
114.0 
 
21.5 
     
46.3 
 
4.8 
 
257.4 

1
See note 5, page 36.
2
Risk-weighted assets under rules prevailing on 1 January 2014.


 


 
UNDERLYING BASIS SEGMENTAL ANALYSIS

Half-year to 30 June 20131
 
Retail 
 
Commercial  Banking 
 
Consumer  Finance 
 
Insurance 
 
Run-off  and  Central  items 
 
TSB2
 
Group 
   
£m 
 
£m 
 
£m 
 
£m 
 
£m 
 
£m 
 
£m 
                             
Net interest income
 
3,036 
 
1,009 
 
670 
 
(49)
 
235 
 
305 
 
5,206 
Other income
 
733 
 
1,154 
 
681 
 
945
 
657 
 
88 
 
4,258 
Total underlying income
 
3,769 
 
2,163 
 
1,351 
 
896
 
892 
 
393 
 
9,464 
Total costs
 
(2,007)
 
(1,024)
 
(665)
 
(337)
 
(442)
 
(274)
 
(4,749)
Impairment
 
(462)
 
(285)
 
(177)
 
− 
 
(830)
 
(59)
 
(1,813)
Underlying profit (loss)
 
1,300 
 
854 
 
509 
 
559
 
(380)
 
60 
 
2,902 
                             
Banking net interest margin
 
1.97% 
 
2.16% 
 
7.04% 
             
2.01% 
Asset quality ratio
 
0.29% 
 
0.55% 
 
1.84% 
             
0.69% 
Return on risk-weighted assets
 
3.21% 
 
1.38% 
 
4.67% 
             
1.95% 
                             
Key balance sheet items
at 30 June 2013
 
£bn 
 
£bn 
 
£bn 
 
£bn 
 
 
£bn 
 
£bn 
 
£bn 
                             
Loans and advances to customers
 
312.6 
 
104.5 
 
19.0 
     
 
43.6 
 
24.2 
 
503.9 
Customer deposits
 
278.8 
 
105.9 
 
20.1 
     
2.8 
 
23.0 
 
430.6 
Total customer balances
 
591.4 
 
210.4 
 
39.1 
     
46.4 
 
47.2 
 
934.5 
                             
Risk-weighted assets3
 
79.5 
 
124.2 
 
22.0 
     
57.5 
 
5.5 
 
288.7 

1
Segment information has been restated to reflect previously announced changes to the Group operating structure implemented from 1 January 2014.
2
See note 5, page 36.
3
Determined under rules prevailing on 31 December 2013.


 


 
UNDERLYING BASIS SEGMENTAL ANALYSIS

Half-year to 31 December 20131
                           
   
£m 
 
£m 
 
£m 
 
£m 
 
£m 
 
£m 
 
£m 
                             
Net interest income
 
3,464 
 
1,104 
 
663 
 
(58)
 
196 
 
310 
 
5,679 
Other income
 
702 
 
1,105 
 
678 
 
919 
 
183 
 
75 
 
3,662 
Total underlying income
 
4,166 
 
2,209 
 
1,341 
 
861 
 
379 
 
385 
 
9,341 
Total costs
 
(2,153)
 
(1,060)
 
(719)
 
(332)
 
(333)
 
(289)
 
(4,886)
Impairment
 
(298)
 
(113)
 
(166)
 
− 
 
(564)
 
(50)
 
(1,191)
Underlying profit (loss)
 
1,715 
 
1,036 
 
456 
 
529 
 
(518)
 
46 
 
3,264 
                             
Banking net interest margin
 
2.22% 
 
2.26% 
 
6.84% 
             
2.23% 
Asset quality ratio
 
0.18% 
 
0.21% 
 
1.68% 
             
0.45% 
Return on risk-weighted assets
 
4.43% 
 
1.69% 
 
4.30% 
             
2.34% 
                             
Key balance sheet items
at 31 December 2013
 
£bn 
 
£bn 
 
£bn 
 
£bn 
 
£bn 
 
£bn 
 
£bn 
                             
Loans and advances to customers
 
314.3 
 
108.0 
 
19.1 
     
30.3 
 
23.5 
 
495.2 
Customer deposits
 
283.2 
 
110.5 
 
18.7 
     
2.8 
 
23.1 
 
438.3 
Total customer balances
 
597.5 
 
218.5 
 
37.8 
     
33.1 
 
46.6 
 
933.5 
                             
Risk-weighted assets3
 
73.1 
 
120.8 
 
20.1 
     
44.1 
 
5.8 
 
263.9 

1
Segment information has been restated to reflect previously announced changes to the Group operating structure implemented from 1 January 2014.
2
See note 5, page 36.
3
Determined under rules prevailing on 31 December 2013.


 


 
UNDERLYING BASIS QUARTERLY INFORMATION

   
Quarter 
ended 
30 June 
2014 
 
Quarter 
ended 
31 Mar 
2014 
   
£m 
 
£m 
         
Net interest income
 
2,993 
 
2,811 
Other income
 
1,730 
 
1,718 
Total underlying income
 
4,723 
 
4,529 
Total underlying income excl. SJP
 
4,723 
 
4,529 
Total costs
 
(2,377)
 
(2,298)
Impairment
 
(327)
 
(431)
Underlying profit
 
2,019 
 
1,800 
Asset sales, liability management and volatile items
 
(1,687)
 
120 
Simplification and TSB costs
 
(362)
 
(466)
Legacy provisions
 
(1,100)
 
− 
Other statutory items
 
624 
 
(85)
Statutory (loss) profit
 
(506)
 
1,369 
         
Banking net interest margin
 
2.48% 
 
2.32% 
Asset quality ratio
 
0.26% 
 
0.35% 
Return on risk-weighted assets
 
3.09% 
 
2.71% 
Cost:income ratio (excl. SJP)
 
50.3% 
 
50.7% 
Cost:income ratio
 
50.3% 
 
50.7% 

   
Quarter 
ended 
31 Dec 
2013 
 
Quarter 
ended 
30 Sept 
2013 
 
Quarter 
ended 
30 June 
2013 
 
Quarter 
ended 
31 Mar 
2013 
   
£m 
 
£m 
 
£m 
 
£m 
                 
Net interest income
 
2,918 
 
2,761 
 
2,653 
 
2,553 
Other income
 
1,868 
 
1,794 
 
1,922 
 
2,336 
Total underlying income
 
4,786 
 
4,555 
 
4,575 
 
4,889 
Total underlying income excl. SJP
 
4,672 
 
4,537 
 
4,525 
 
4,409 
Total costs
 
(2,525)
 
(2,361)
 
(2,341)
 
(2,408)
Impairment
 
(521)
 
(670)
 
(811)
 
(1,002)
Underlying profit
 
1,740 
 
1,524 
 
1,423 
 
1,479 
Asset sales, liability management and volatile items
 
(468)
 
(709)
 
(176)
 
1,073 
Simplification and TSB costs
 
(323)
 
(408)
 
(377)
 
(409)
Legacy provisions
 
(2,130)
 
(750)
 
(575)
 
− 
Other statutory items
 
(98)
 
(97)
 
(201)
 
(103)
Statutory (loss) profit
 
(1,279)
 
(440)
 
94 
 
2,040 
                 
Banking net interest margin
 
2.29% 
 
2.17% 
 
2.06% 
 
1.96% 
Asset quality ratio
 
0.40% 
 
0.51% 
 
0.57% 
 
0.80% 
Return on risk-weighted assets
 
2.55% 
 
2.14% 
 
1.93% 
 
1.96% 
Cost:income ratio (excl. SJP)
 
54.0% 
 
52.0% 
 
51.7% 
 
53.6% 
Cost:income ratio
 
52.8% 
 
51.8% 
 
51.2% 
 
49.3% 


 


 
DIVISIONAL HIGHLIGHTS

RETAIL

Retail offers a broad range of financial service products, including current accounts, savings, personal loans and mortgages, in the UK to retail customers, and now incorporates wealth and small business customers. It is also a distributor of insurance, protection and credit cards, and through Wealth, a range of long-term savings and investment products. We have continued to make progress in delivering our customer-led, multi-brand and multi-channel strategy to be the best bank for customers in the UK, with a primary focus on meeting the needs of our customers through investment in service, products and distribution.

Progress against strategic initiatives
·  
Further success in simplifying the business, improving processes and enhancing the customer experience with Net Promoter Scores increasing by 4 per cent since the end of 2013.
·  
Continued development of our digital capability with our active online user base increasing to over 10 million customers, including more than 4.5 million active mobile users, and the launch of new mobile banking applications.
·  
Continue to attract new customers with net positive switching in the first half of 2014, particularly in our Halifax challenger brand.
·  
Launched innovative products, including the Lloyds Bank ‘Club Lloyds’ proposition, which rewards customers with a combination of credit interest, lifestyle benefits and exclusive mortgage and savings loyalty offers. Over 320,000 customers have joined since launch in March.
·  
Two new unsecured lending products launched in 2014; flexible loans, enabling customers to repay loans without early settlement fees, and e-loans, allowing customers to manage their loan online.
·  
Launched an 18-month cash ISA and extended our ISA Promise to stocks and shares transfers following recent government announcements.
·  
Continuing to exceed our lending commitment to first-time buyers with lending of £5.7 billion to over 43,000 customers. In the first half of the year, we lent £892 million through the Help to Buy mortgage guarantee scheme, in which we are the largest participant, and provided one-in-five of all mortgage loans to customers buying their homes in the UK.
·  
Supported over 52,000 new business start-ups during the first half of 2014, and are continuing to integrate the support of small business customers into the Retail infrastructure.
·  
Continued progress integrating Wealth into the Retail infrastructure with branch referrals up by over 15 per cent compared with the end of 2013.

Financial performance
·  
Underlying profit increased 32 per cent to £1,710 million.
·  
Net interest income increased 15 per cent. Margin performance was strong, increasing 31 basis points year-on-year to 2.28 per cent, driven by improved deposit mix and margin, more than offsetting reduced lending rates.
·  
Other income down 5 per cent, with lower income from branch protection sales and Wealth related fee income due to the residual impact of regulatory changes.
·  
Total costs up 10 per cent to £2,207 million, primarily reflecting timing of recognition of FSCS costs as well as higher indirect overheads previously absorbed in the TSB segment.
·  
Impairment reduced 40 per cent to £276 million, with secured and unsecured charges decreasing consistent with lower impaired loan balances.

Balance sheet
·  
Loans and advances to customers were slightly ahead of December 2013 at £315.2 billion. Lending books open to new business (excludes specialist book and Intelligent Finance) grew 2 per cent year-on-year. Gross new mortgage lending in the first half was £19.8 billion, an increase of 44 per cent compared to the first half of 2013, outperforming market growth.
·  
Customer deposits increased to £284.3 billion with relationship balances (including Lloyds, Halifax and BoS) up 5 per cent year-on-year.
· 
Risk-weighted assets decreased by £2.1 billion to £70.8 billion driven by improving house prices and an improvement in the credit quality of retail assets.

 

RETAIL (continued)

   
Half-year  to 30 June  2014 
 
Half-year  to 30 June  20131
 
Change 
 
Half-year  to 31 Dec  20131
 
Change 
   
£m 
 
£m 
 
 
£m 
 
                     
Net interest income
 
3,493 
 
3,036 
 
15 
 
3,464 
 
Other income
 
700 
 
733 
 
(5)
 
702 
 
− 
Total underlying income
 
4,193 
 
3,769 
 
11 
 
4,166 
 
Total costs2
 
(2,207)
 
(2,007)
 
(10)
 
(2,153)
 
(3)
Impairment
 
(276)
 
(462)
 
40 
 
(298)
 
Underlying profit
 
1,710 
 
1,300 
 
32 
 
1,715 
 
− 
                     
Banking net interest margin
 
2.28% 
 
1.97% 
 
31bp 
 
2.22% 
 
6bp 
Asset quality ratio
 
0.18% 
 
0.29% 
 
(11)bp 
 
0.18% 
 
− 
Return on risk-weighted assets
 
4.82% 
 
3.21% 
 
161bp 
 
4.43% 
 
39bp 

Key balance sheet items
 
At 
30 June 
2014 
 
At 
31 Dec 
20131
 
Change 
   
£bn 
 
£bn 
 
             
Loans and advances to customers
 
315.2 
 
314.3 
 
− 
Customer deposits
 
284.3 
 
283.2 
 
− 
Total customer balances
 
599.5 
 
597.5 
 
− 
             
Risk-weighted assets under rules prevailing on 1 January 2014
 
70.8 
 
72.9 
 
(3)
Risk-weighted assets under rules prevailing on 31 December 2013
     
73.1 
   

1
Restated to reflect previously announced changes to the Group operating structure implemented from 1 January 2014.
2
Includes costs that in 2013 were allocated to TSB but following separation have been charged to Retail. In 2013, the costs allocated to TSB were £105 million in the first half and £112 million in the second half.


 


COMMERCIAL BANKING

Commercial Banking is client led, focusing on SME, Mid Markets, Global Corporates and Financial Institution clients providing products across Lending, Global Transaction Banking, Financial Markets and Debt Capital Markets, and private equity financing through Lloyds Development Capital.

Progress against strategic initiatives
·  
Continued progress towards our 2015 target of delivering sustainable returns on risk-weighted assets of over 2 per cent through the delivery of our low risk, client focused strategy.
·  
Continued to Help Britain Prosper: net growth in SME lending of 5 per cent in the last 12 months, against market contraction of 3 per cent; committed over £6.5 billion to UK customers through Funding for Lending and around £0.6 billion to UK manufacturing in the last six months; and helped clients access £3.9 billion of non-bank lending.
·  
Improved our SME client experience by doubling the lending discretion of our most senior relationship managers and reducing the number of clients per relationship manager. The transfer of small business clients with less complex needs to Retail has enabled our larger SME clients to benefit from improved service from their Relationship Manager.
·  
Increased the number of Mid Markets clients through our local relationship management offering, with particularly strong performance in the Manufacturing, Business Services, and Local Authorities sectors.
·  
Enhanced returns in Global Corporates as a result of continued capital optimisation and a resilient income performance in challenging market conditions.
·  
Year-on-year income growth in Financial Institutions through meeting a broader range of clients’ needs; launched the first Environmental, Social and Governance bond by any UK bank.
·  
Continued to invest in our core infrastructure, implementing significant upgrades to deliver scalability and functionality in our Global Transaction Banking and Financial Markets platforms.

Financial performance
·  
Underlying profit of £1,156 million, up 35 per cent on 2013, driven by strong income growth in Mid Markets and Financial Institutions and significantly lower impairments across all client segments.
·  
Income increased by 3 per cent to £2,218 million as a result of increased net interest income in all client segments offset by a softer performance in other income reflecting difficult financial market conditions.
·  
Net interest margin increased 47 basis points as a result of disciplined pricing of new lending, customer repricing in deposits and a reduction in funding costs helped by the increase in Global Transaction Banking deposits.
·  
Other income decreased 15 per cent due to lower client volumes in Debt Capital Markets and Financial Markets in line with the wider external market.
·  
Asset quality ratio improved 50 basis points reflecting lower gross charges, improved credit quality and continuing progress in executing our strategy of building a low risk commercial bank
·  
Return on risk-weighted assets increased by 58 basis points to 1.96 per cent.

Balance sheet
·  
Lending has decreased by 3 per cent as a result of selective participation in Global Corporates, partially offset by growth in SME and Financial Institutions.
·  
Customer deposits increased by 6 per cent as a result of growth in Global Transaction Banking balances, growing by 11 per cent year-on-year with growth in all client segments.
·  
Risk-weighted assets have decreased by £10 billion with reductions in Credit and Market risk-weighted assets driven by active portfolio optimisation in Global Corporates to improve returns.

 


COMMERCIAL BANKING (continued)

   
Half-year  to 30 June  2014 
 
Half-year  to 30 June  20131
 
Change 
 
Half-year  to 31 Dec  20131
 
Change 
   
£m 
 
£m 
 
 
£m 
 
                     
Net interest income
 
1,234 
 
1,009 
 
22 
 
1,104 
 
12 
Other income
 
984 
 
1,154 
 
(15)
 
1,105 
 
(11)
Total underlying income
 
2,218 
 
2,163 
 
 
2,209 
 
− 
Total costs
 
(1,033)
 
(1,024)
 
(1)
 
(1,060)
 
Impairment
 
(29)
 
(285)
 
90 
 
(113)
 
74 
Underlying profit
 
1,156 
 
854 
 
35 
 
1,036 
 
12 
                     
Banking net interest margin
 
2.63% 
 
2.16% 
 
47bp 
 
2.26% 
 
37bp 
Asset quality ratio
 
0.05% 
 
0.55% 
 
(50)bp 
 
0.21% 
 
(16)bp 
Return on risk-weighted assets
 
1.96% 
 
1.38% 
 
58bp 
 
1.69% 
 
27bp 

Key balance sheet items
 
At 
30 June 
2014 
 
At 
31 Dec 
20131
 
Change 
   
£bn 
 
£bn 
 
             
Loans and advances to customers
 
104.7 
 
108.0 
 
(3)
Debt securities and available-for-sale financial assets
 
1.7 
 
1.7 
 
− 
   
106.4 
 
109.7 
 
(3)
             
Customer deposits
 
117.2 
 
110.5 
 
Risk-weighted assets under rules prevailing on 1 January 2014
 
114.0 
 
124.0 
 
(8)
Risk-weighted assets under rules prevailing on 31 December 2013
     
120.8 
   

1
Restated to reflect previously announced changes to the Group operating structure implemented from 1 January 2014.

 


 
CONSUMER FINANCE

The Consumer Finance division comprises our consumer and corporate Credit Card businesses, along with the Black Horse motor financing and Lex Autolease car leasing businesses in Asset Finance. The Group’s European deposits and Dutch retail mortgage businesses are managed within Asset Finance.

Progress against strategic initiatives
·  
UK loan growth of 11 per cent year-on-year, up from 9 per cent at the first quarter of 2014.
·  
New business growth of 70 per cent within Black Horse, supported by the launch of the Jaguar Land Rover partnership in the first quarter of 2014 and strong underlying business performance.
·  
Growth of 17 per cent in new Lex Autolease vehicle deliveries with leads from the franchise in the first half of 2014 exceeding full year 2013.
·  
Growth in new consumer credit cards including a 5 per cent increase in new accounts opened and an 11 per cent increase in balance transfer volumes from new and existing customers.
·  
Growth in transaction volumes within the Cardnet Acquiring Solutions business, driven in part by new partnerships.
·  
Customer needs re-emphasised as the central driver of our product and service offerings through the launch of the division-wide Customer First operating model.

Financial performance
·  
Underlying profit increased by 5 per cent to £534 million driven by significant reductions in impairment charges across the portfolio and income growth across Asset Finance, partially offset by a fall in income attributable to Cards.
·  
Net interest income reduced by 4 per cent to £645 million driven by new business acquisition within Cards from which benefits are expected to follow in future periods, partly offset by net lending growth in Black Horse and pricing reductions in Online Deposits. Other income was broadly in line with the first half of 2013.
·  
Net interest margin reduced by 35 basis points to 6.69 per cent, reflecting a strong focus on acquiring balance transfers in Cards, coupled with a greater mix of balances from Asset Finance lending, offset by the deposit re-pricing in the Online Deposits business.
·  
Total cost increases of 6 per cent were driven by investment as we began in the second half of 2013 to reposition the portfolio for growth.
·  
Impairment charges reduced by 56 per cent to £78 million driven by both a continued underlying improvement of portfolio quality and the sale of recoveries assets in the Credit Cards and Asset Finance portfolios.
·  
Return on risk-weighted assets increased to 5.20 per cent driven by low levels of impairment across the portfolio and a strong performance within the Asset Finance businesses. We do not expect this trend to continue in the short-term as we focus on investing for sustainable growth and expect a normalisation of impairment charges.

Balance sheet
·  
Net lending increased by 4 per cent since December to £19.9 billion and by 5 per cent year-on-year, driven by growth across both the underlying and the Jaguar Land Rover portfolios within Black Horse.
·  
Operating lease assets increased by 4 per cent since December to £2.9 billion and by 6 per cent year-on-year, reflecting growth in the Lex Autolease fleet where the stock of vehicles has grown by 3 per cent since December and by 5 per cent year-on-year.
·  
Customer deposits reduced by 7 per cent since December, and by 13 per cent year-on-year, within Online Deposits following deposit re-pricing activity.
·  
Risk-weighted assets increased by 7 per cent broadly in line with growth in net lending.


 

CONSUMER FINANCE (continued)
 
   
Half-year  to 30 June  2014 
 
Half-year  to 30 June  20131
 
Change 
 
Half-year  to 31 Dec  20131
 
Change 
   
£m 
 
£m 
 
 
£m 
 
                     
Net interest income
 
645 
 
670 
 
(4)
 
663 
 
(3)
Other income
 
675 
 
681 
 
(1)
 
678 
 
− 
Total underlying income
 
1,320 
 
1,351 
 
(2)
 
1,341 
 
(2)
Total costs
 
(708)
 
(665)
 
(6)
 
(719)
 
Impairment
 
(78)
 
(177)
 
56 
 
(166)
 
53 
Underlying profit
 
534 
 
509 
 
 
456 
 
17 
                     
Banking net interest margin
 
6.69% 
 
7.04% 
 
(35)bp 
 
6.84% 
 
(15)bp 
Asset quality ratio
 
0.78% 
 
1.84% 
 
(106)bp 
 
1.68% 
 
(90)bp 
Return on risk-weighted assets
 
5.20% 
 
4.67% 
 
53bp 
 
4.30% 
 
90bp 

Key balance sheet items
 
At 
30 June 
2014 
 
At 
31 Dec 
20131
 
Change 
   
£bn 
 
£bn 
 
             
Loans and advances to customers
 
19.9 
 
19.1 
 
Customer deposits
 
17.4 
 
18.7 
 
(7)
Operating lease assets
 
2.9 
 
2.8 
 
Total customer balances
 
40.2 
 
40.6 
 
(1)
             
Risk-weighted assets under rules prevailing on 1 January 2014
 
21.5 
 
20.1 
 
Risk-weighted assets under rules prevailing on 31 December 2013
     
20.1 
   

1
Restated to reflect previously announced changes to the Group operating structure implemented from 1 January 2014.

 


 
INSURANCE

Insurance is a core part of Lloyds Banking Group and is focused on four key markets: Corporate Pensions, Protection, Retirement and Home Insurance, to enable our customers to protect themselves today and prepare for a secure financial future.

Progress against strategic initiatives
·  
In Corporate Pensions, where we are a market leader, we have supported almost 1,500 employers, representing more than 140,000 employees, through auto enrolment in the first half of 2014.
·  
Following the recent Budget announcements, we have extended the cooling off period for our annuity clients and as anticipated, we have seen a reduction in demand. We will further develop our product range in the retirement market; with access to over 24 million Retail customers and our broad product offerings, we are very well placed to support the retirement planning of our customers.
·  
We are the largest writer of Home Insurance in the UK and we are progressing plans to increase our share of the underwritten market through bringing a significant proportion of our annual £150 million direct broked business in house, allowing all customers to access our strong claims service.
·  
Customers impacted by the storms and floods in January and February benefited from our high quality claims service with 95 per cent of claims settled so far and more than a quarter of our displaced customers already back in their homes.
·  
We relaunched the Scottish Widows brand in February 2014 demonstrating our continued commitment to being a leader in the life planning and retirement market.
·  
Despite increased investment in our strategic initiatives, overall costs reduced by 2 per cent reflecting ongoing benefits from our Simplification programmes and centralisation of operations within the Group.

Financial performance
·  
Underlying profit was down 18 per cent to £461 million primarily reflecting the £100 million impact, on our existing book, of the Department of Work and Pension’s (DWP) proposed fee cap on corporate pensions.
·  
Excluding the immediate one-off DWP impact, both income and profits are in line with prior year with the benefits arising from our acquisition of attractive, higher yielding assets coupled with improved economics offsetting increased weather-related claims and lower new business income.
·  
The increase in general insurance claims and combined ratio reflects increased weather claims as almost 25,000 of our customers were impacted by storms and floods in January and February.
·  
Operating cash generation has remained robust at £380 million, net of £153 million invested in new business.
·  
As expected Life, Pensions and Investments (LP&I) new business margin has been impacted by competitive pricing in the annuities market and an increasing mix of auto enrolment business.
·  
Funds under management have increased by £1.5 billion, primarily reflecting net inflows on corporate pensions.
·  
As expected LP&I sales (PVNBP) reduced by 14 per cent relative to the significant spike in 2013 pensions volumes as a result of the Retail Distribution Review, however the trend is improving with a strong auto enrolment performance driving an increase relative to the second half of last year.

Capital
·  
The Insurance business has remitted £0.4 billion of dividends to the Group in 2014, in addition to the £0.3 billion of Heidelberger Leben sale proceeds, whilst maintaining a strong capital base. This increased the total dividends paid to the Group in the last 18 months to £2.9 billion.
·  
The estimated capital surplus for Pillar 1 is £2.5 billion (Scottish Widows plc, £2.7 billion for 2013) and for Insurance Groups Directive is £2.7 billion (Insurance Group, £2.9 billion for 2013) with the decrease reflecting the dividends paid over the period.


 


INSURANCE (continued)

   
Half-year  to 30 June  2014 
 
Half-year  to 30 June  20131
 
Change 
 
Half-year  to 31 Dec  20131
 
Change 
   
£m 
 
£m 
 
 
£m 
 
                     
Net interest income
 
(64)
 
(49)
 
(31)
 
(58)
 
(10)
Other income
 
1,029 
 
1,093 
 
(6)
 
1,127 
 
(9)
Insurance claims
 
(175)
 
(148)
 
(18)
 
(208)
 
16 
Total underlying income
 
790 
 
896 
 
(12)
 
861 
 
(8)
Total costs
 
(329)
 
(337)
 
 
(332)
 
Underlying profit
 
461 
 
559 
 
(18)
 
529 
 
(13)
                     
Operating cash generation
 
380 
 
377 
 
 
305 
 
25 
UK LP&I IFRS new business margin
 
1.5% 
 
3.0% 
 
(1.5)pp 
 
2.0% 
 
(0.5)pp 
UK LP&I sales (PVNBP)2
 
4,680 
 
5,430 
 
(14)
 
4,504 
 
General Insurance total GWP
 
604 
 
665 
 
(9)
 
642 
 
(6)
General Insurance combined ratio
 
80% 
 
69% 
 
11pp 
 
77% 
 
3pp 

1
Restated to reflect previously announced changes to the Group operating structure implemented from 1 January 2014.
2
Present value of new business premiums.

Profit by product group

 
Half-year to 30 June 2014
 
Half-year  to 30 June 
2013 
 
Half-year  to 31 Dec 
2013 
 
 
Pensions &  investments 
Protection &  retirement1
General  Insurance 
 
Other2
 
Total 
 
 
Total 
 
Total 
 
 
£m 
£m 
£m 
£m 
£m
 
£m 
 
£m 
 
New business income
107 
42 
− 
151
 
250 
 
173 
 
Existing business income
324 
62 
− 
59 
445
 
395 
 
412 
 
Assumption changes and experience variances
(101)
102 
− 
(6)
(5)
 
(2)
 
72 
 
General Insurance income net of claims
− 
− 
199 
− 
199
 
253 
 
204 
 
Total underlying income
330
206
199
55
790
 
896 
 
861 
 
Total costs
(183)
(65)
(69)
(12)
(329)
 
(337)
 
(332)
 
Underlying profit
147
141
130
43
461
 
559 
 
529 
 
                     
Underlying profit 30 June 20133
198 
186 
175 
− 
559 
         
 
1
Retirement assumption changes and experience variances include the benefit of acquiring from Commercial Banking, £785 million of infrastructure and social housing loans during 2014; bringing total social housing, infrastructure and education loans acquired to £3.1 billion.
 
2
‘Other’ includes the results of the European business in addition to income from return on free assets, interest expense and certain provisions.
 
3
Full 2013 comparator tables for the profit and cash disclosures can be found on the Lloyds Banking Group investor site.

The new business income reduction of £99 million includes a reduction in pensions new business income due to lower volumes relative to the spike in 2013 sales, and lower margins which reflect the low initial contribution levels for auto enrolment schemes. Future automatic increases in contribution levels for these schemes have not been allowed for in calculating our new business income. In addition annuities new business income has reduced following enhancements of the rates offered to customers and reduced volumes subsequent to the annuity changes announced in the 2014 Budget.
 


INSURANCE (continued)

Existing business income has increased by £50 million primarily reflecting returns on an increased value of assets and higher yields following market movements.

Assumption changes and experience variances includes, within protection and retirement, the benefits arising from our acquisition of attractive higher yielding assets to match long duration liabilities, primarily benefiting annuities. This has been offset by the negative impact on our existing pensions and investments book of the DWP’s recent announcement in respect of corporate pensions which incorporated the proposed cap on annual management charges at 0.75 per cent.

General Insurance income has fallen by £54 million due to increased weather claims, the run-off of the closed creditor book and our focus on maintaining margin, and a good quality risk portfolio in a competitive Home market.

Operating cash generation

 
Half-year to 30 June 2014
 
Half-year  to 30 June 
2013 
 
Half-year  to 31 Dec 
2013 
 
Pensions &  investments 
Protection &  retirement 
General  Insurance 
 
Other 
 
Total 
 
 
Total 
 
Total 
 
£m 
£m 
£m 
£m 
£m
 
£m 
 
£m 
Cash invested in new business
(123)
(24)
− 
(6)
(153)
 
(137)
 
(133)
Cash generated from existing business
266 
60 
−  
77 
403
 
339 
 
316 
Cash generated from General Insurance
− 
− 
130 
− 
130
 
175 
 
122 
Operating cash generation
143 
36 
130
71
380
 
377 
 
305 
Intangibles and other adjustments
105 
− 
(28)
81
 
182 
 
224 
Underlying profit
147 
141 
130
43
461
 
559 
 
529 
                   
Operating cash generation 30 June 2013
119 
77 
175 
377 
       
In line with industry practice we introduced an operating cash generation metric at 2013 year end reporting. Operating cash generation is derived from IFRS underlying profit by removing the effect of movements in intangible (non-cash) items and assumption changes. Intangible items include the value of in-force life business, deferred acquisition costs and deferred income reserves.

The Insurance business generated £380 million of cash in the first half of 2014, £3 million higher than prior year. This was due to the increased claims following the January and February storms being more than offset by higher cash from the life existing business.

 


RUN-OFF AND CENTRAL ITEMS

RUN-OFF
 
Half-year 
to 30 June 
2014 
 
Half-year 
to 30 June 
20131
 
Change 
 
Half-year 
to 31 Dec 
20131
 
Change 
   
£m 
 
£m 
 
 
£m 
 
                     
Net interest income
 
(67)
 
128 
     
10 
   
Other income
 
260 
 
896 
 
(71)
 
370 
 
(30)
Total underlying income
 
193 
 
1,024 
 
(81)
 
380 
 
(49)
Total underlying income excl. SJP
 
193 
 
494 
 
(61)
 
248 
 
(22)
Total costs
 
(169)
 
(447)
 
62 
 
(279)
 
39 
Impairment
 
(324)
 
(828)
 
61 
 
(561)
 
42 
Underlying loss
 
(300)
 
(251)
 
(20)
 
(460)
 
35 
Underlying loss excl. SJP
 
(300)
 
(737)
 
59 
 
(592)
 
49 

Key balance sheet items
 
At 
30 June 
2014 
 
At 
31 Dec 
20131
 
Change 
   
£bn 
 
£bn 
 
             
Total assets
 
25.2 
 
33.3 
 
(24) 
Risk-weighted assets under rules prevailing on 1 January 2014
 
24.2 
 
30.6 
 
(21) 
Risk-weighted assets under rules prevailing on 31 December 2013
     
30.7 
   

1
Restated to reflect previously announced changes to the Group operating structure implemented from 1 January 2014.

·  
Run-off includes certain assets previously classified as non-core and the results and gains on sale relating to businesses disposed in 2013 and 2014.
·  
The reduction in total underlying income and costs primarily reflects the disposal of St. James’s Place, Scottish Widows Investment Partnership and a number of other assets.
·  
Impairments reduced by 61 per cent largely driven by lower new impairments and a number of releases in the corporate real estate and specialist finance run-off portfolios. A breakdown of the charge is shown on page 41.

CENTRAL ITEMS

 
Half-year 
to 30 June 
2014 
 
Half-year 
to 30 June 
20131
 
Half-year 
to 31 Dec 
20131
   
£m 
 
£m 
 
£m 
             
Total underlying income (expense)
 
66 
 
(132)
 
(1)
Total costs
 
(34)
 
 
(54)
Impairment
 
− 
 
(2)
 
(3)
Underlying profit (loss)
 
32 
 
(129)
 
(58)

1
Restated to reflect previously announced changes to the Group operating structure implemented from 1 January 2014

·  
Central items include income and expenditure not recharged to divisions, including the costs of certain central and head office functions.
·  
Underlying income in the first half of 2014 includes the benefit relating to the reduction in interest payable following the ECN exchange in the second quarter, which has not been passed on to the divisions.

 


ADDITIONAL INFORMATION

1.         Reconciliation between statutory and underlying basis results

The tables below set out the reconciliation from the statutory results to the underlying basis results, the principles of which are set out on the inside front cover.

       
Removal of:
   
Half-year to 30 June 2014
 
Lloyds 
Banking 
Group 
statutory 
Acquisition 
related and 
other  items1
Volatility 
relating to  the 
insurance 
business 
Insurance 
gross up 
Legal and 
regulatory 
provisions2
Fair value 
unwind 
Underlying 
basis 
   
£m 
 
£m 
 
£m 
 
£m 
 
£m 
 
£m 
 
£m 
                             
Net interest income
 
5,262 
 
(10)
 
− 
 
239 
 
− 
 
313 
 
5,804 
Other income, net of insurance claims
 
2,434 
 
1,135 
 
122 
 
(314)
 
− 
 
71 
 
3,448 
Total underlying income
7,696 
 
1,125 
 
122 
 
(75)
 
− 
 
384 
 
9,252 
Operating expenses3
 
(6,192)
 
321 
 
− 
 
75 
 
1,100 
 
21 
 
(4,675)
Impairment
 
(641)
 
(27)
 
− 
 
− 
 
− 
 
(90)
 
(758)
Profit (loss)
 
863 
 
1,419 
 
122 
 
− 
 
1,100 
 
315 
 
3,819 

       
Removal of:
   
Half-year to 30 June 2013
 
Lloyds 
Banking 
Group 
statutory 
Acquisition 
related and 
other items4
Volatility 
relating to  the 
insurance 
business 
Insurance 
gross up 
Legal and 
regulatory 
provisions2
Fair value 
unwind 
Underlying 
basis 
   
£m 
 
£m 
 
£m 
 
£m 
 
£m 
 
£m 
 
£m 
                             
Net interest income
 
3,270 
 
(12)
 
(7)
 
1,700 
 
− 
 
255 
 
5,206 
Other income, net of insurance claims
 
7,115 
 
(558)
 
(478)
 
(1,821)
 
− 
 
− 
 
4,258 
Total underlying income
 
10,385 
 
(570)
 
(485)
 
(121)
 
− 
 
255 
 
9,464 
Operating expenses3
 
(6,568)
 
1,090 
 
− 
 
121 
 
575 
 
33 
 
(4,749)
Impairment
 
(1,683)
 
194 
 
− 
 
− 
 
− 
 
(324)
 
(1,813)
Profit (loss)
 
2,134 
 
714 
 
(485)
 
− 
 
575 
 
(36)
 
2,902 

       
Removal of:
   
Half-year to 31 December 2013
 
Lloyds 
Banking 
Group 
statutory 
Acquisition 
related and 
other items5
Volatility 
relating to  the 
insurance 
business 
Insurance 
gross up 
Legal and 
regulatory 
provisions2
Fair value 
unwind 
Underlying 
basis 
   
£m 
 
£m 
 
£m 
 
£m 
 
£m 
 
£m 
 
£m 
                             
Net interest income
 
4,068 
 
(2)
 
 
1,230 
 
− 
 
376 
 
5,679 
Other income, net of insurance claims
 
4,025 
 
1,018 
 
(190)
 
(1,253)
 
− 
 
62 
 
3,662 
Total underlying income
 
8,093 
 
1,016 
 
(183)
 
(23)
 
− 
 
438 
 
9,341 
Operating expenses3
 
(8,754)
 
951 
 
− 
 
23 
 
2,880 
 
14 
 
(4,886)
Impairment
 
(1,058)
 
55 
 
− 
 
− 
 
− 
 
(188)
 
(1,191)
Profit (loss)
 
(1,719)
 
2,022 
 
(183)
 
− 
 
2,880 
 
264 
 
3,264 

1
Comprises the effects of asset sales (gain of £94 million), volatile items (gain of £152 million), liability management (loss of £1,376 million),  Simplification costs related to severance, IT and business costs of implementation (£519 million), TSB costs (£309 million), the past service pensions credit (£710 million) and the amortisation of purchased intangibles (£171 million).
2
Comprises the payment protection insurance provision of £600 million (half-year to 30 June 2013: £500 million; half-year to 31 December 2013: £2,550 million) and other regulatory provisions of £500 million (half-year to 30 June 2013: £75 million; half-year to 31 December 2013: £330 million).
3
On an underlying basis, this is described as total costs.
4
Comprises the effects of asset sales (gain of £775 million), volatile items (loss of £302 million), liability management (loss of £97 million),  Simplification costs related to severance, IT and business costs of implementation (£409 million), TSB costs (£377 million), the past service pensions charge (£104 million) and the amortisation of purchased intangibles (£200 million).
5
Comprises the effects of asset sales (loss of £675 million), volatile items (loss of £376 million), liability management (loss of £45 million),  Simplification costs related to severance, IT and business costs of implementation (£421 million), TSB costs (£310 million) and the amortisation of purchased intangibles (£195 million).

 

ADDITIONAL INFORMATION (continued)

2.
Banking net interest margin

Banking net interest margin is calculated by dividing banking net interest income by average interest-earning banking assets. A reconciliation of banking net interest income to Group net interest income showing the items that are excluded in determining banking net interest income follows:

   
Half-year  to 30 June  2014 
 
Half-year 
to 30 June  2013 
 
Half-year 
to 31 Dec  2013 
   
£m 
 
£m 
 
£m 
             
Banking net interest income – underlying basis
 
5,826 
 
5,153 
 
5,688 
Insurance division
 
(64)
 
(49)
 
(58)
Other net interest income (including trading activity)
 
42 
 
102 
 
49 
Group net interest income – underlying basis
 
5,804 
 
5,206 
 
5,679 
Fair value unwind
 
(313)
 
(255)
 
(376)
Banking volatility and liability management gains
 
10 
 
12 
 
Insurance gross up
 
(239)
 
(1,700)
 
(1,230)
Volatility relating to the insurance business
 
− 
 
 
(7)
Group net interest income – statutory
 
5,262 
 
3,270 
 
4,068 

Average interest-earning banking assets are calculated gross of related impairment allowances, and relate solely to customer and product balances in the banking businesses on which interest is earned or paid.

3.
Volatility relating to the insurance business

The Group's statutory result before tax is affected by insurance volatility caused by movements in financial markets, and policyholder interests volatility, which primarily reflects the gross up of policyholder tax included in the Group tax charge.

In the first half of 2014 the Group’s statutory result before tax included negative volatility relating to the insurance business totalling £122 million compared to positive volatility of £485 million in the first half of 2013.

Volatility comprises the following:
   
Half-year  to 30 June  2014 
 
Half-year 
to 30 June  2013 
   
£m 
 
£m 
         
Insurance volatility
 
(133)
 
58 
Policyholder interests volatility1
 
43 
 
407 
Total volatility
 
(90)
 
465 
Insurance hedging arrangements
 
(32)
 
20 
Total
 
(122)
 
485 

1
2013 includes volatility relating to the Group’s interest in St. James’s Place.

Insurance volatility
The Group’s insurance business has policyholder liabilities that are supported by substantial holdings of investments, including equities, property and fixed interest investments, all of which are subject to variations in their value. The value of the liabilities does not move exactly in line with changes in the value of the investments, yet IFRS requires that the changes in both the value of the liabilities and investments be reflected within the income statement. As these investments are substantial and movements in their value can have a significant impact on the profitability of the Group, management believes that it is appropriate to disclose the division’s results on the basis of an expected return in addition to results based on the actual return.

 


 
ADDITIONAL INFORMATION (continued)

3.
Volatility relating to the insurance business (continued)

The annualised expected gross investment returns used to determine the normalised profit of the business, which are based on prevailing market rates and published research into historical investment return differentials, are set out below:

United Kingdom
 
Half-year 
to 30 June  2014 
 
Half-year 
to 30 June  2013 
   
 
         
Investments backing annuity liabilities
 
4.51 
 
3.76 
Equities and property
 
6.48 
 
5.58 
UK Government bonds
 
3.48 
 
2.58 
Corporate bonds
 
4.08 
 
3.18 

A review of investment strategy in the Group’s Insurance business has resulted in investment being made in a wider range of assets. Expected investment returns include appropriate returns for these assets.

The impact on the results due to the actual return on these investments differing from the expected return (based upon economic assumptions made at the beginning of the year, adjusted for significant changes in asset mix) is included within insurance volatility. Changes in market variables also affect the realistic valuation of the guarantees and options embedded within the with-profits funds, the value of the in-force business and the value of shareholders’ funds.

The negative insurance volatility during the period ended 30 June 2014 of £133 million, primarily reflects an adverse performance on equity and cash investments in the period relative to expected return.

Policyholder interests volatility
The application of accounting standards results in the introduction of other sources of significant volatility into the pre-tax profits of the life, pensions and investments business. In order to provide a clearer representation of the performance of the business, and consistent with the way in which it is managed, adjustments are made to remove this volatility from underlying profits. The effect of these adjustments is separately disclosed as policyholder interests volatility.

The most significant of these additional sources of volatility is policyholder tax. Accounting standards require that tax on policyholder investment returns should be included in the Group’s tax charge rather than being offset against the related income. The result is, therefore, to either increase or decrease profit before tax with a related change in the tax charge. Timing and measurement differences exist between provisions for tax and charges made to policyholders. Consistent with the normalised approach taken in respect of insurance volatility, differences in the expected levels of the policyholder tax provision and policyholder charges are adjusted through policyholder interests volatility.

In the first half of 2014, the statutory results before tax included a credit to other income which relates to policyholder interests volatility totalling £43 million (first half of 2013: £407 million) relating to the relatively small movements in market investment returns in the period.

Insurance hedging arrangements
To protect against deterioration in equity market conditions, and the consequent negative impact on the value of in-force business on the Group balance sheet, the Group purchased equity protection using put options in 2013, financed by selling some upside potential from equity market movements. These expired in 2014 and the charge booked on these contracts was £2 million. New protection was acquired in 2014 to replace the expired contracts. On a mark-to-market basis a loss of £30 million was recognised in relation to the new contracts in the first half of 2014. This is offset by positive underlying profit from equity exposure in the insurance business.
 


 
ADDITIONAL INFORMATION (continued)

4.         Number of employees (full-time equivalent)

   
At 
30 June 
2014 
 
At 
31 Dec 
2013 
         
Retail
 
38,066 
 
38,845 
Commercial Banking
 
6,691 
 
6,787 
Consumer Finance
 
3,494 
 
3,404 
Insurance
 
2,009 
 
2,373 
Run-off and Central items
 
32,429 
 
32,766 
TSB
 
7,571 
 
7,140 
   
90,260 
 
91,315 
Agency staff (full-time equivalent)
 
(2,602)
 
(2,338)
Interns/Scholars/Career Academies
 
(304)
 
− 
Total number of employees (full-time equivalent)
 
87,354 
 
88,977 

5.         TSB

The financial results for TSB are presented on a Lloyds Banking Group basis and differ to those reported by TSB for the reasons shown below. Investors in TSB should only rely on financial information published by TSB.

   
Half-year 
to 30 June  2014 
 
Half-year 
to 30 June  2013 
 
Half-year 
to 31 Dec  2013 
Profit before tax:
 
£m 
 
£m 
 
£m 
             
On a Lloyds Banking Group reporting basis (underlying profit)
 
226 
 
60 
 
46 
Recognition of product transfers1
 
(9)
 
(122)
 
(78)
Cost allocation2
 
− 
 
105 
 
112 
TSB dual running costs3
 
(138)
 
− 
 
− 
Volatile items4
 
(14)
 
− 
 
(46)
Defined benefit pension scheme settlement gain5
 
64 
 
− 
 
− 
FSCS levy adjustment6
 
− 
 
(3)
 
13 
Other
 
− 
 
(4)
 
Reported in the TSB results RNS
 
129 
 
36 
 
49 

1
On the Lloyds Banking Group reporting basis, all product transfers to TSB are assumed to have occurred on 1 January 2013.
2
In 2013, TSB was allocated costs on the same basis as the other business segments. In 2014, costs have been charged to TSB in accordance with the Transitional Service Agreement and the costs that were previously allocated to TSB have been charged to the other business segments.
3
This represents corporate head office and similar costs incurred by TSB. The Group has excluded these from underlying profit to provide a more meaningful view of underlying business costs as they represent the duplicated costs of running two corporate head offices. These costs form part of the continuing TSB cost base and are reflected in the Group’s statutory profit before tax.
4
Banking volatility reported below underlying profit in the Lloyds Banking Group results.
5
Following the transfer of employees from employment with Lloyds Banking Group companies to TSB Bank, the defined benefit scheme assets and liabilities have been derecognised from the TSB Bank balance sheet and settled with nil cash consideration, resulting in a one off gain of £64 million.  This is deconsolidated at Lloyds Banking Group level.
6
Adjustment to reflect the change in timing of the FSCS charge.

 


 
RISK MANAGEMENT

 
Page 
Principal risks and uncertainties
38 
Credit risk portfolio
41 
Funding and liquidity management
56 
Capital management
61 

The income statement numbers in this section are presented on an underlying basis.

 


 
PRINCIPAL RISKS AND UNCERTAINTIES

The most significant risks faced by the Group which could impact the success of delivering against the Group’s long-term strategic objectives together with key mitigating actions are outlined below.

Credit risk
Principal risks
As a provider of credit facilities to personal and commercial customers, together with financial institutions and Sovereigns, any adverse changes in the economic and market environment we operate in, or the credit quality and/or behaviour of our borrowers and counterparties would reduce the value of our assets and increase our write-downs and allowances for impairment losses, adversely impacting profitability.

Mitigating actions
·  
Credit policy incorporating prudent lending criteria aligned with the Board approved risk appetite to effectively manage credit risk.
·  
Clearly defined levels of authority ensure we lend appropriately and responsibly with separation of origination and sanctioning activities.
·  
Robust credit processes and controls including well-established committees to ensure distressed and impaired loans are identified early, considered and controlled with independent credit risk assurance.

Conduct risk
Principal risks
As a major financial services provider we face significant conduct risk, including selling products to customers which do not meet their needs; failing to deal with customers’ complaints effectively; not meeting customer expectations; and exhibiting behaviours which do not meet market or regulatory standards.

Mitigating actions
·  
Customer focused conduct strategy implemented to ensure customers are at the heart of everything we do.
·  
Product approval, review process and outcome testing supported by conduct management information.
·  
Clearer customer accountabilities for colleagues, including rewards with customer-centric metrics.
·  
Learn from past mistakes, including root-cause analysis.

Market risk
Principal risks
We face a number of key market risks including credit spreads and interest rate risk across the Banking and Insurance businesses. However, our most significant market risk is from the Defined Benefit Pension Schemes where asset and liability movements impact on our capital position.

Mitigating actions
·  
A rates hedging programme is in place to reduce liability risk.
·  
Board approved pensions risk appetite covering interest rate, credit spreads and equity risks.
·  
Credit assets and alternative assets are being purchased by the schemes as the equities are sold.
·  
Stress and scenario testing.

Operational risk
Principal risks
We face a number of key operational risks including fraud losses and failings in our customer processes. The availability, resilience and security of our core IT systems is the most significant.

Mitigating actions
·  
Regularly review IT system architecture to ensure systems are resilient, readily available for our customers and secure from cyber attack.
·  
Continue to implement actions from IT resilience review conducted in 2013 to reflect enhanced demands on IT both in terms of customer and regulator expectations.
 
 

PRINCIPAL RISKS AND UNCERTAINTIES (continued)

Funding and liquidity
Principal risks
Our funding and liquidity position is supported by a significant and stable customer deposit base. However, a deterioration in either our or the UK’s credit rating affecting the Group’s wholesale funding capacity or a sudden and significant withdrawal of customer deposits could adversely impact our funding and liquidity position.

Mitigating actions
·  
At 30 June 2014 the Group had £92.3 billion of unencumbered primary liquid assets and the Group maintains a further large pool of secondary assets that can be used to access Central Bank liquidity facilities.
·  
The Group carries out daily monitoring against a number of market and Group specific early warning indicators and regularly stress tests its liquidity position against a range of scenarios.
·  
The Group has a contingency funding plan embedded within the liquidity policy which is designed to identify emerging liquidity concerns at an early stage.

Capital risk
Principal risks
Our future capital position is potentially at risk from adverse financial performance and the introduction of higher capital requirements for distinct risks, sectors or as a consequence of specific UK regulatory requirements. For example in 2013, the PRA introduced significant additional capital requirements on an adjusted basis that major UK banks are required to meet.

Mitigating actions
·  
Close monitoring of actual capital ratios to ensure that we comply with current regulatory capital requirements and are well positioned to meet future requirements.
·  
Internal stress testing results to evidence sufficient levels of capital adequacy for the Group under various scenarios.
·  
We can accumulate additional capital in a variety of ways including raising equity via a rights issue or debt exchange and by raising tier 1 and tier 2 capital.

Regulatory risk
Principal risks
Due to the nature of the industry we operate in we have to comply with a complex and demanding regulatory change agenda. Regulatory initiatives we have been working on in the first six months of 2014 include CRD IV, the new FCA Consumer Credit regime and the Dodd-Frank and Foreign Account Tax Compliance Act 2010. The sanctions for failing to comply far outweigh the costs of implementation. We also face the implications of the Banking Reform Act and potential outcomes of the proposed CMA review of Retail current accounts and SME Banking.

Mitigating actions
·  
The Legal, Regulatory and Mandatory Change Committee ensures we drive forward activity to develop plans for regulatory changes and tracks progress against those plans.
·  
Continued investment in our people, processes and IT systems is enabling us to meet our regulatory commitments.
·  
Engagement with the regulatory authorities on forthcoming regulatory changes and market reviews.

 


PRINCIPAL RISKS AND UNCERTAINTIES (continued)

State aid
Principal risks
HM Treasury currently holds 24.9 per cent of the Group’s share capital. We continue to operate without government interference in the day-to-day management decisions, however there is a risk that a change in government priorities could result in the current framework agreement being replaced, leading to interference in the operations of the Group. Failure to meet the EU State aid commitments arising from this government support could lead to sanctions.

Mitigating actions
·  
Most EU State aid commitments now met with the completion of the divestment of TSB Bank outstanding.
·  
Divestment of the TSB business through the Initial Public Offering (IPO) in June 2014 and subsequent sales of its residual holding by the divestment deadline of end December 2015. There is provision for a further date extension to the divestment deadline, depending on market conditions.
·  
38.5 per cent of the existing Ordinary Shares in TSB Bank have been sold to date, with an initial 35.0 per cent sold on 20 June 2014 and the over-allotment option of a further 3.5 per cent taken up on 18 July 2014.

Scottish Independence
Principal risks
The impact of a ‘Yes’ vote in favour of Scottish Independence is uncertain. The outcome could have a significant impact on the legal, regulatory, currency and tax regime to which the Group is currently subject and could also result in Lloyds Banking Group becoming subject to a new regulatory, currency and tax regime in Scotland. The effect of this could be to increase compliance, operational and funding costs for the Group in addition to any transition costs.

Mitigating actions
·  
Monitoring and assessment of the potential impact on customers and the Group’s business of a vote in favour of Scottish Independence with appropriate contingency planning.

 


 
CREDIT RISK PORTFOLIO

·  
The impairment charge decreased by 58 per cent to £758 million in the first half of 2014 compared to the same period in 2013. The impairment charge has decreased across all divisions. 
·  
The impairment charge as a percentage of average loans and advances to customers improved to 0.30 per cent compared to 0.69 per cent during the first half of 2013.  
·  
Impaired loans as a percentage of closing advances reduced to 5.0 per cent at 30 June 2014, from 6.3 per cent at 31 December 2013, mainly driven by improvements in Retail, Commercial Banking and Run-off divisions.

Group impairment charge by division
   
Half-year 
to 30 June 
2014 
 
Half-year 
to 30 June 
2013 
 
Change  since  30 June 
2013 
 
Half-year 
to 31 Dec 
2013 
   
£m 
 
£m 
 
 
£m 
Retail:
               
Secured
 
94 
 
188 
 
50 
 
61 
Loans and overdrafts
 
165 
 
253 
 
35 
 
225 
Other
 
17 
 
21 
 
19 
 
12 
   
276 
 
462 
 
40 
 
298 
Commercial Banking:
               
SME
 
 
72 
 
93 
 
90 
Other
 
24 
 
213 
 
89 
 
23 
   
29 
 
285 
 
90 
 
113 
Consumer Finance:
               
Credit Cards
 
69 
 
138 
 
50 
 
136 
Asset Finance
 
 
32 
 
75 
 
20 
Netherlands
 
 
 
86 
 
10 
   
78 
 
177 
 
56 
 
166 
Run-off:
               
Ireland retail
 
13 
 
21 
 
38 
 
(47)
Ireland commercial real estate
 
56 
 
183 
 
69 
 
36 
Ireland corporate
 
182 
 
181 
 
(1)
 
234 
Corporate real estate and other corporate
 
92 
 
317 
 
71 
 
205 
Specialist finance
 
30 
 
233 
 
87 
 
112 
Other
 
(49)
 
(107)
 
(54)
 
21 
   
324 
 
828 
 
61 
 
561 
TSB
 
51 
 
59 
 
14 
 
50 
Central items
 
− 
 
     
Total impairment charge
 
758 
 
1,813 
 
58 
 
1,191 
                 
Impairment charge as a % of average advances
 
0.30% 
 
0.69% 
     
0.45% 

Total impairment charge comprises:
   
Half-year 
to 30 June 
2014 
 
Half-year 
to 30 June 
2013 
 
Change since  30 June 
2013 
 
Half-year 
to 31 Dec 
2013 
   
£m 
 
£m 
 
 
£m 
Loans and advances to customers
 
756 
 
1,810 
 
58 
 
1,178 
Debt securities classified as loans and receivables
 
− 
 
     
− 
Available-for-sale financial assets
 
 
 
− 
 
13 
Total impairment charge
 
758 
 
1,813 
 
58 
 
1,191 
 


 
CREDIT RISK PORTFOLIO (continued)

Group impaired loans and provisions
At 30 June 2014
 
Loans and   advances to   customers  
Impaired   loans  
Impaired   loans as %  
of closing   advances  
Impairment  provisions1
Impairment  provision 
as % of  impaired  loans2
   
£m  
£m  
%  
£m 
 
                     
                     
Retail:
                   
Secured
 
302,930 
 
4,699 
 
1.6 
 
1,353 
 
28.8 
Loans and overdrafts
 
10,425 
 
729 
 
7.0 
 
257 
 
86.0 
Other
 
4,039 
 
337 
 
8.3 
 
67 
 
22.0 
   
317,394 
 
5,765 
 
1.8 
 
1,677 
 
31.6 
Commercial Banking:
                   
SME
 
27,841 
 
1,744 
 
6.3 
 
498 
 
28.6 
Other
 
78,679 
 
2,310 
 
2.9 
 
1,315 
 
56.9 
   
106,520 
 
4,054 
 
3.8 
 
1,813 
 
44.7 
Consumer Finance:
                   
Credit Cards
 
8,834 
 
593 
 
6.7 
 
213 
 
93.8 
Asset Finance
 
6,321 
 
177 
 
2.8 
 
111 
 
62.7 
Netherlands
 
5,118 
 
81 
 
1.6 
 
37 
 
45.7 
   
20,273 
 
851 
 
4.2 
 
361 
 
74.4 
Run-off:
                   
Ireland retail
 
5,610 
 
930 
 
16.6 
 
617 
 
66.3 
Ireland commercial real estate
 
4,365 
 
4,128 
 
94.6 
 
3,193 
 
77.3 
Ireland corporate
 
3,385 
 
2,970 
 
87.7 
 
2,231 
 
75.1 
Corporate real estate and other corporate
 
7,940 
 
5,300 
 
66.8 
 
2,611 
 
49.3 
Specialist finance
 
7,113 
 
848 
 
11.9 
 
437 
 
51.5 
Other
 
2,104 
 
351 
 
16.7 
 
257 
 
73.2 
   
30,517 
 
14,527 
 
47.6 
 
9,346 
 
64.3 
TSB
 
22,652 
 
216 
 
1.0 
 
90 
 
41.7 
Reverse repos and other items
 
7,758 
               
Total gross lending
 
505,114 
 
25,413 
 
5.0 
 
13,287 
 
54.0 
Impairment provisions
 
(13,287)
               
Fair value adjustments3
 
(482)
               
Total Group
 
491,345 
               

1
Impairment provisions include collective unimpaired provisions.
2
Impairment provisions as a percentage of impaired loans are calculated excluding Retail and Consumer Finance loans in recoveries
(30 June 2014: £430 million in Retail loans and overdrafts, £32 million in Retail other and £366 million in Consumer Finance credit cards).
3
The fair value adjustments relating to loans and advances were those required to reflect the HBOS assets in the Group’s consolidated financial records at their fair value and took into account both the expected losses and market liquidity at the date of acquisition. The unwind relating to future impairment losses requires significant management judgement to determine its timing which includes an assessment of whether the losses incurred in the current period were expected at the date of the acquisition and assessing whether the remaining losses expected at the date of the acquisition will still be incurred. The element relating to market liquidity unwinds to the income statement over the estimated expected lives of the related assets (until 2014 for wholesale loans and 2018 for retail loans) although if an asset is written-off or suffers previously unexpected impairment then this element of the fair value will no longer be considered a timing difference (liquidity) but permanent (impairment). The fair value unwind in respect of impairment losses incurred was £90 million for the period ended 30 June 2014 (30 June 2013: £324 million). The fair value unwind in respect of loans and advances is expected to continue to decrease in future years as fixed-rate periods on mortgages expire, loans are repaid or
written-off, and will reduce to zero over time.
 


 
CREDIT RISK PORTFOLIO (continued)

Group impaired loans and provisions (continued)
At 31 December 2013
 
Loans and   advances to   customers  
Impaired   loans  
Impaired  
loans as %  
of closing   advances  
Impairment  provisions1
Impairment  provision as 
% of impaired  loans2
   
£m  
£m  
%  
£m 
 
                     
                     
Retail:
                   
Secured
 
302,019 
 
5,503 
 
1.8 
 
1,447 
 
26.3 
Loans and overdrafts
 
10,598 
 
819 
 
7.7 
 
285 
 
83.1 
Other
 
4,148 
 
408 
 
9.8 
 
106 
 
28.3 
   
316,765 
 
6,730 
 
2.1 
 
1,838 
 
29.5 
Commercial Banking:
                   
SME
 
27,268 
 
2,194 
 
8.0 
 
623 
 
28.4 
Other
 
83,111
 
2,853 
 
3.4 
 
1,761 
 
61.7 
   
110,379 
 
5,047 
 
4.6 
 
2,384 
 
47.2 
Consumer Finance:
                   
Credit Cards
 
9,008 
 
639 
 
7.1 
 
226 
 
96.6 
Asset Finance
 
5,061 
 
221 
 
4.4 
 
140 
 
63.3 
Netherlands
 
5,478 
 
86 
 
1.6 
 
45 
 
52.3 
   
19,547 
 
946 
 
4.8 
 
411 
 
76.0 
Run-off:
                   
Ireland retail
 
5,944 
 
1,002 
 
16.9 
 
638 
 
63.7 
Ireland commercial real estate
 
5,512 
 
5,087 
 
92.3 
 
3,775 
 
74.2 
Ireland corporate
 
3,918 
 
3,235 
 
82.6 
 
2,305 
 
71.3 
Corporate real estate and other corporate
 
11,571 
 
8,131 
 
70.3 
 
3,320 
 
40.8 
Specialist finance
 
9,017 
 
1,368 
 
15.2 
 
565 
 
41.3 
Other
 
2,519 
 
486 
 
19.3 
 
372 
 
76.5 
   
38,481 
 
19,309 
 
50.2 
 
10,975 
 
56.8 
TSB
 
23,553 
 
227 
 
1.0 
 
99 
 
43.6 
Reverse repos and other items
 
2,779 
               
Total gross lending
 
511,504 
 
32,259 
 
6.3 
 
15,707 
 
50.1 
Impairment provisions
 
(15,707)
               
Fair value adjustments
 
(516)
               
Total Group
 
495,281 
               

1
Impairment provisions include collective unimpaired provisions.
2
Impairment provisions as a percentage of impaired loans are calculated excluding Retail and Consumer Finance loans in recoveries (31 December 2013: £476 million in Retail loans and overdrafts, £34 million in Retail other and £405 million in Consumer Finance credit cards).
 


 
CREDIT RISK PORTFOLIO (continued)

Retail

·  
The Retail impairment charge was £276 million in the first half of 2014, a decrease of 40 per cent against the first half of 2013. The decrease was primarily driven by improving performance across Retail and the sale of recoveries assets on the Loans and Overdrafts portfolios.
·  
The Retail impairment charge, as an annualised percentage of average loans and advances to customers, decreased to 0.18 per cent in the first half of 2014 from 0.29 per cent in the first half of 2013.
·  
Retail impaired loans decreased by £965 million to £5,765 million compared with 31 December 2013 and, as a percentage of closing loans and advances to customers, decreased to 1.8 per cent from 2.1 per cent at 31 December 2013. Impairment provisions as a percentage of impaired loans (excluding unsecured and Retail Business Banking loans in recoveries) increased to 31.6 per cent from 29.5 per cent at 31 December 2013.

 
Secured
·  
The impairment charge decreased by £94 million, to £94 million compared with the first half of 2013. The impairment charge as an annualised percentage of average loans and advances to customers, decreased to 0.06 per cent in the first half of 2014 from 0.13 per cent in the first half of 2013.
·  
Impairment provisions reduced to £1,353 million at 30 June 2014 compared to £1,447 million at 31 December 2013. Impaired loans reduced to £4,699 million at 30 June 2014 compared to £5,503 million at 31 December 2013. As a result of this, impairment provisions as a percentage of impaired loans increased to 28.8 per cent from 26.3 per cent at 31 December 2013.
·  
The impairment provisions held against secured assets reflect the Group’s view of appropriate allowance for incurred losses. The Group holds appropriate impairment provisions for customers who are experiencing financial difficulty, either on a forbearance arrangement or who may be able to maintain their repayments only whilst interest rates remain low.
·  
The value of mortgages greater than three months in arrears (excluding repossessions) decreased by £1,079 million to £7,514 million at 30 June 2014 compared to £8,593 million at 31 December 2013.
·  
The average indexed loan to value (LTV) on the mortgage portfolio at 30 June 2014 decreased to 50.4 per cent compared with 53.3 per cent at 31 December 2013. The average LTV for new mortgages and further advances written in the first half of 2014 was 64.3 per cent compared with 64.0 per cent for 2013 reflecting the Group’s participation in the UK government’s Help to Buy scheme.
·  
The percentage of closing loans and advances with an indexed LTV in excess of 100 per cent decreased to 2.9 per cent at 30 June 2014, compared with 5.4 per cent at 31 December 2013.

Loans and overdrafts
·  
The impairment charge decreased by £88 million, to £165 million compared with the first half of 2013. The annualised impairment charge, as a percentage of average loans and advances to customers, reduced to 3.09 per cent from 4.39 per cent in the first half of 2013.
·  
Impaired loans have decreased by £90 million since 31 December 2013 to £729 million at 30 June 2014 which represents 7.0 per cent of closing loans and advances to customers, compared with 7.7 per cent at 31 December 2013.
·  
Impairment provisions decreased by £28 million, compared with 31 December 2013. This reduction was driven by fewer assets entering arrears and recoveries assets being written-down to the present value of future expected cash flows. Impairment provisions as a percentage of impaired loans in collections increased to 86.0 per cent at 30 June 2014 from 83.1 per cent at 31 December 2013.

 


 
CREDIT RISK PORTFOLIO (continued)

Retail (continued)

The Retail division’s gross loans and advances to customers are analysed in the following table:

   
At 30 June 
2014 
 
At 31 Dec  2013 
   
£m 
 
£m 
         
Mainstream
 
228,554 
 
228,030 
Buy to let
 
51,656 
 
50,346 
Specialist1
 
22,720 
 
23,643 
   
302,930 
 
302,019 
         
Loans
 
8,232 
 
8,282 
Overdrafts
 
2,193 
 
2,316 
Wealth
 
3,079 
 
3,232 
Retail Business Banking
 
960 
 
916 
   
14,464 
 
14,746 
         
Total
 
317,394 
 
316,765 

1
Specialist lending is closed to new business.

Retail mortgages greater than three months in arrears (excluding repossessions)

   
Number of cases
 
Total mortgage accounts %
 
Value of loans1
 
Total mortgage balances %
 
June  2014 
 
Dec  2013 
June  2014 
 
Dec  2013 
June  2014 
 
Dec  2013 
June  2014 
 
Dec  2013 
   
Cases 
 
Cases 
 
 
 
£m 
 
£m 
 
 
                                 
Mainstream
 
44,308 
 
50,437 
 
1.9 
 
2.2 
 
4,906 
 
5,683 
 
2.1 
 
2.5 
Buy to let
 
5,759 
 
6,250 
 
1.2 
 
1.4 
 
771 
 
859 
 
1.5 
 
1.7 
Specialist
 
10,686 
 
11,870 
 
6.8 
 
7.3 
 
1,837 
 
2,051 
 
8.1 
 
8.6 
Total
 
60,753 
 
68,557 
 
2.1 
 
2.3 
 
7,514 
 
8,593 
 
2.5 
 
2.8 

1
Value of loans represents total book value of mortgages more than three months in arrears.

The stock of repossessions decreased to 2,163 cases at 30 June 2014 compared to 2,179 cases at 31 December 2013.
 


 
CREDIT RISK PORTFOLIO (continued)

Retail (continued)

Period end and average LTVs across the Retail mortgage portfolios

At 30 June 2014
 
Mainstream 
 
Buy to let 
 
Specialist 
 
Total 
   
 
 
 
                 
Less than 60%
 
41.8 
 
27.3 
 
26.2 
 
38.1 
60% to 70%
 
19.6 
 
28.3 
 
19.2 
 
21.2 
70% to 80%
 
19.3 
 
21.1 
 
20.4 
 
19.7 
80% to 90%
 
11.9 
 
12.1 
 
17.2 
 
12.3 
90% to 100%
 
4.7 
 
8.6 
 
10.3 
 
5.8 
Greater than 100%
 
2.7 
 
2.6 
 
6.7 
 
2.9 
Total
 
100.0 
 
100.0 
 
100.0 
 
100.0 
Average loan to value:1
               
Stock of residential mortgages
 
47.3 
 
63.4 
 
61.8 
 
50.4 
New residential lending
 
64.5 
 
63.6 
 
n/a 
 
64.3 
Impaired mortgages
 
63.0 
 
84.8 
 
75.9 
 
67.9 
                 
At 31 December 2013
 
Mainstream 
 
Buy to let 
 
Specialist 
 
Total 
   
 
 
 
                 
Less than 60%
 
36.4 
 
19.1 
 
20.1 
 
32.3 
60% to 70%
 
16.6 
 
20.7 
 
15.7 
 
17.2 
70% to 80%
 
19.8 
 
26.5 
 
19.3 
 
20.9 
80% to 90%
 
15.2 
 
15.7 
 
20.1 
 
15.6 
90% to 100%
 
7.4 
 
11.6 
 
14.3 
 
8.6 
Greater than 100%
 
4.6 
 
6.4 
 
10.5 
 
5.4 
Total
 
100.0 
 
100.0 
 
100.0 
 
100.0 
Average loan to value:1
               
Stock of residential mortgages
 
49.9 
 
67.9 
 
66.2 
 
53.3 
New residential lending
 
64.0 
 
64.0 
 
n/a 
 
64.0 
Impaired mortgages
 
67.2 
 
90.4 
 
80.8 
 
72.2 

1
Average loan to value is calculated as total loans and advances as a percentage of the total collateral of these loans and advances.
 


 
CREDIT RISK PORTFOLIO (continued)

Commercial Banking

·  
Commercial Banking impairment charge was £29 million in the first half of 2014, substantially lower than £285 million in the first half of 2013. The material reduction reflects better quality origination, improving economic conditions, continued low interest rates and provision releases. The impairment charge was also lower compared to £113 million in the second half of 2013.
·  
The overall quality of the Commercial Banking portfolio remains good. New business is of good quality and generally better than the back book average. High market liquidity is leading to some relaxation of credit conditions in the marketplace, although the Group remains disciplined within its low risk appetite.
·  
Impairment charge as a percentage of average loans and advances decreased to 0.05 per cent from 0.55 per cent in the first half of 2013, and improved from 0.21 per cent for the half year to 31 December 2013.
·  
Impaired loans reduced substantially by 20 per cent to £4,054 million compared with 31 December 2013 mainly due to disposals and write-offs. As a percentage of closing loans and advances to customers, impaired loans reduced to 3.8 per cent from 4.6 per cent at 31 December 2013.
·  
Impairment provisions reduced to £1,813 million (December 2013: £2,384 million) and includes collective unimpaired provisions of £403 million (December 2013: £436 million).
·  
Impairment provisions as a percentage of impaired loans decreased to 44.7 per cent compared to 47.2 per cent at 31 December driven by the successful execution of exit strategies on a few heavily provided for connections and lower coverage on newly impaired connections.

SME (business customers with turnover from £1 million to £25 million)
·  
Net impairment charge has reduced to £5 million in the first half of 2014 compared to £72 million in the same period during 2013.
·  
The portfolio continues to grow within prudent credit risk appetite parameters. As a result of the Group’s customer driven relationship management, net lending has increased 5 per cent since June 2013. This also reflects the Group’s commitment to the UK economy and the Funding for Lending Scheme. Portfolio credit quality has remained stable or improved across all key metrics. 

Other Commercial Banking

·  
The £78.7 billion of gross loans and advances to customers of the other Commercial Banking comprises different coverage segments (Mid Markets, Global Corporates and Financial Institutions).

Mid Markets (business customers with turnover of £25 million to £750 million, includes social housing book)
·  
Net impairment charge has reduced to £56 million in the first half of 2014 compared to £151 million in the same period during 2013.
·  
Overall credit quality has remained stable during 2014.
·  
The real estate business within the Group’s Mid Markets franchise is focused predominantly upon unquoted private real estate portfolios. Credit quality continues to improve and the number of new impaired connections is minimal. Increased liquidity is being seen in the market but new business propositions continue to be written under robust policy parameters. Concerns around tenant default have reduced in the current environment, however the Group remains aware of the risks associated with tenant default.
 


 
CREDIT RISK PORTFOLIO (continued)

Commercial Banking (continued)

Global Corporate (operates across UK, Europe and North America and serves major corporates)
·  
Net impairment releases of £41 million in the first half of 2014 compares favourably with the impairment charge of £47 million in the same period during 2013.
·  
The portfolio related to trading companies continues to be predominantly investment grade focused; the overall portfolio asset quality remains good; and corporate balance sheets generally remain conservatively structured following a period of de-leveraging through the downturn.
·  
The real estate business within the Group’s Global Corporate portfolio is focused on the larger end of the UK property market with a bias to the quoted publicly listed and funds sector. Portfolio credit quality remains good being underpinned by seasoned management teams with proven asset management skills.

Financial Institutions (UK and International Finance Systems)
·  
Predominantly Investment Grade counterparties with whom relationships are either client focused or held to support the Group’s funding, liquidity or general hedging requirements.
·  
Net impairment charge in Financial Institutions was £9 million compared to £15 million in the same period during 2013.
·  
Overall, portfolio credit quality remains good and the outlook is stable. Trading exposures continue to be predominantly short-term and/or collateralised with inter bank activity mainly undertaken with strong investment grade counterparties.
·  
Notwithstanding the fact that the general improvement in market conditions across the Eurozone appear to have stabilised, the Group continues to adopt a conservative stance maintaining close portfolio scrutiny and oversight. Detailed contingency plans are in place and exposures to financial institutions domiciled in peripheral Eurozone countries remain modest and managed within tight risk parameters.
·  
The majority of funding and risk management activity is transacted with investment grade counterparties including Sovereign central banks and much of it is on a collateralised basis, such as repos and swaps facing a Central Counterparty (CCP). Bilateral derivative transactions with Financial Institution counterparties are typically collateralised under a credit support annex in conjunction with the ISDA Master Agreement. The Group continues to consolidate its counterparty risk via CCPs as part of an ongoing move to reduce bilateral counterparty risk by clearing standardised derivative contracts.
 


 
CREDIT RISK PORTFOLIO (continued)

Consumer Finance

·  
The total Consumer Finance impairment charge was £78 million in the first half of 2014, a decrease of 56 per cent against the first half of 2013. The decrease was driven by both a continued underlying improvement of portfolio quality and the sale of recoveries assets in the Credit Cards and Asset Finance portfolios.
·  
The Consumer Finance impairment charge as an annualised percentage of average loans and advances to customers decreased to 0.78 per cent in the first half of 2014 from 1.84 per cent in the first half of 2013.
·  
Total impaired loans as a percentage of closing loans and advances to customers decreased to 4.2 per cent (£851 million) at 30 June 2014 compared to 4.8 per cent (£946 million) at 31 December 2013.

Credit Cards
·  
The total Cards impairment charge was £69 million in the first half of 2014, a decrease of 50 per cent against the first half of 2013. The decrease was primarily driven by both a continued underlying improvement of portfolio quality and the sale of recoveries assets on the consumer credit cards portfolio.
·  
The Credit Cards impairment charge as an annualised percentage of average loans and advances to customers decreased to 1.58 per cent in the first half of 2014 from 3.14 per cent in the first half of 2013.
·  
Total impaired loans decreased to £593 million at 30 June 2014 compared to £639 million at 31 December 2013.

Asset Finance
·  
The total Asset Finance impairment charge was £8 million in the first half of 2014, a decrease of 75 per cent against the first half of 2013. The decrease was primarily driven by both a continued underlying improvement of portfolio quality and the sale of recoveries assets.
·  
The Asset Finance impairment charge as an annualised percentage of average loans and advances to customers decreased to 0.26 per cent in the first half of 2014 from 1.33 per cent in the first half of 2013.
·  
Total impaired loans decreased to £177 million at 30 June 2014 compared to £221 million at 31 December 2013.

Netherlands
·  
The total Netherlands impairment charge was £1 million in the first half of 2014, a decrease of 86 per cent against the first half of 2013.
·  
Total impaired loans decreased to £81 million at 30 June 2014 compared to £86 million at 31 December 2013.
 


 
CREDIT RISK PORTFOLIO (continued)

Run-off

·  
Run-off impairment charge was £324 million in the first half of 2014, substantially lower than £828 million in the first half of 2013. The material reduction reflects continued proactive management and deleveraging.
·  
The impairment charge as a percentage of average loans and advances decreased to 1.85 per cent from 2.55 per cent in the first half of 2013, and materially improved from 2.12 for the half year to 31 December 2013.
·  
Impaired loans reduced substantially by 25 per cent to £14,527 million compared with 31 December 2013, mainly due to disposals and write-offs. As a percentage of closing loans and advances to customers, impaired loans reduced to 47.6 per cent from 50.2 per cent at 31 December 2013.
·  
Impairment provisions as a percentage of impaired loans increased to 64.3 per cent compared to 56.8 per cent at 31 December driven by continued deterioration in Ireland commercial real estate. Net exposure in Ireland wholesale has fallen to £2.3 billion (31 December 2013: £3.4 billion).

Ireland
·  
The Group continues to reduce its exposure to Ireland with gross loans and advances reducing by £2,014 million during the first half of 2014 mainly due to disposals, write-offs and net repayments.
·  
Total impaired loans decreased by £1,296 million, or 14 per cent to £8,028 million compared with £9,324 million at 31 December 2013. The reduction is driven primarily by commercial real estate and corporate loans.
·  
The most significant contribution to impaired loans in Ireland is the Commercial Real Estate portfolio. 94.6 per cent of the portfolio is now impaired compared to 92.3 per cent at 31 December 2013. The impairment coverage ratio has increased to 77.3 per cent from 74.2 per cent at 31 December 2013 reflecting continued portfolio deterioration and price pressure.
·  
In the Irish retail mortgage portfolio the average indexed loan to value (LTV) at 30 June 2014 decreased to 99.1 per cent compared with 102.3 per cent at 31 December 2013. The percentage of closing loans and advances with an indexed LTV in excess of 100 per cent decreased to 51.1 per cent at 30 June 2014, compared with 53.8 per cent at 31 December 2013.

Corporate real estate and other corporate
·  
Loans and advances to customers include the run-off Corporate Real Estate Business Support Unit (BSU) portfolio. This portfolio predominantly consists of UK real estate loans together with other Corporate loans relating to real estate sectors, supported by trading activities (such as hotels, housebuilders and care homes) which are managed by specialist teams. These assets have been the subject of frequent review, and have been impaired to appropriate levels.
·  
The impairment charge in the first half of 2014 reduced to £92 million compared to £317 million in the same period to 2013 reflecting lower gross charges on a reduced portfolio, some improvement in real estate market conditions in the regions and the continuing proactive management enabling a number of write-backs on previously impaired loans.
·  
The portfolio continues to reduce significantly ahead of expectations (35 per cent reduction in net book value for the first six months of 2014, compared to 24 per cent in the same period last year). Consensual asset sales by customers, loan sales and asset disposals totalled £2.5 billion (net book value) compared with £3.6 billion at 30 June 2013.

Specialist Finance
·  
Gross loans and advances to customers include the Run-off Acquisition Finance (leverage lending) which is classified as Run-off since it is outside the Group’s risk appetite, and the Run-off Asset Based Finance portfolios (which mainly include Ship Finance, Aircraft Finance, Infrastructure and Rail Capital). Total gross loans and advances reduced by £1.9 billion, from £9.0 billion to £7.1 billion at 30 June 2014 mainly due to disposals of £1.6 billion (net book value).
·  
The Run-off Acquisition Finance (leverage lending) portfolio totalled £518 million (net £374 million) as at 30 June 2014. Impairment charges in this portfolio continue to decline significantly, reflecting further material reductions in the size of the portfolio and stabilising market conditions.
·  
Ship Finance gross drawn lending (excluding leasing) totalled £525 million (net £492 million) as at 30 June 2014. Impairment charges are running at significantly lower levels to those experienced in 2013 as the portfolio has continued to reduce through strategic disposals in 2014 which have materially de-risked the residual portfolio.
 


 
CREDIT RISK PORTFOLIO (continued)

Forbearance

The Group operates a number of schemes to assist borrowers who are experiencing financial stress. Forbearance policies are disclosed in Note 54 of the Group’s 2013 Annual Report and Accounts, pages 340 to 345.

Retail forbearance
At 30 June 2014, UK retail secured loans and advances currently or recently subject to forbearance were 1.7 per cent (31 December 2013: 2.0 per cent) of total UK retail secured loans and advances. Further analysis of the forborne loan balances is set out below.

At 30 June 2014, unsecured retail loans and advances currently or recently subject to forbearance were 1.7 per cent (31 December 2013: 1.8 per cent) of total unsecured retail loans and advances. Further analysis of the forborne loan balances is set out below.

UK retail lending
   
Total loans and advances which are currently or recently forborne
 
Total current and recent forborne loans and advances which are impaired1
 
Impairment provisions as % of loans and advances which are currently or recently forborne
   
At June 
2014 
 
At Dec 
2013 
 
At June 
2014 
 
At Dec 
2013 
 
At June 
2014 
 
At Dec 
2013 
   
£m 
 
£m 
 
£m 
 
£m 
 
 
UK secured lending:
                       
Temporary forbearance arrangements
                       
Reduced contractual monthly payment2
 
294 
 
957 
 
90 
 
221 
 
8.0 
 
4.1 
Reduced payment arrangements3
 
1,085 
 
1,336 
 
166 
 
157 
 
2.7 
 
3.2 
   
1,379 
 
2,293 
 
256 
 
378 
 
3.8 
 
3.6 
Permanent treatments
                       
Repair and term extensions4
 
3,858 
 
3,860 
 
212 
 
296 
 
3.2 
 
3.4 
Total
 
5,237 
 
6,153 
 
468 
 
674 
 
3.3 
 
3.5 
                         
UK unsecured lending:
                       
Loans and overdrafts5
 
174 
 
191 
 
157 
 
169 
 
43.9 
 
45.8 

1
£4,769 million of current and recent forborne secured loans and advances were not impaired at 30 June 2014 (31 December 2013: £5,479 million). £17 million of current and recent forborne loans and overdrafts were not impaired at 30 June 2014 (31 December: £22 million).
2
Includes temporary interest only arrangements and short-term payment holidays granted in collections where the customer is currently benefitting from the treatment and where the concession has ended within the previous six months (temporary interest only) and previous 12 months (short-term payment holidays).
3
Includes customers who had an arrangement to pay less than the contractual amount at 30 June 2014 or where an arrangement ended within the previous three months.
4
Includes capitalisation of arrears and term extensions which commenced during the previous 24 months and who remain as customers at 30 June 2014.
5
Includes temporary treatments where the customer is currently benefiting from the change or the treatment has ended within the previous six months. Permanent changes which commenced during the last 24 months for existing customers as at 30 June 2014 are also included.

 


 
CREDIT RISK PORTFOLIO (continued)

Commercial Banking forbearance
A number of options are available to the Group where a customer is facing financial difficulty.

The forbearance strategy in respect of Commercial Banking customers is designed to support the customer and protect the Group; early identification, control and monitoring are key to the success of the process. The granting of a concession is dependent on individual facts and circumstances. Concessions may be provided to help the customer with their day to day liquidity and working capital. The Group may also grant forbearance when it believes that there is a realistic prospect of the customer continuing to be able to repay all facilities in full. The most significant factor in determining whether the Group treats a commercial customer as forborne is the granting of a concession to an obligor who is in financial difficulty.

At 30 June 2014 £6,157 million (December 2013: £7,479 million) of total loans and advances were forborne of which £4,054 million (December 2013: £5,047 million) were impaired. The coverage ratio for forborne loans decreased from 31.8 per cent at 31 December 2013 to 29.4 per cent at 30 June 2014.

The table below sets out the Group’s largest unimpaired forborne loans and advances to commercial customers (exposures over £5 million) as at 30 June 2014 by type of forbearance, together with a breakdown on which exposures are classified as Direct Real Estate:

At 30 June 2014
 
Direct Real  Estate 
 
Other  industry  sector 
 
Total 
   
£m 
 
£m 
 
£m 
Type of unimpaired forbearance:
           
UK1 exposures > £5 million
           
Covenants
 
101 
 
1,000 
 
1,101 
Extensions
 
 
316 
 
323 
Multiple
 
− 
 
272 
 
272 
   
108 
 
1,588 
 
1,696 
Exposures < £5 million and other non-UK1
         
407 
Total
         
2,103 

At 31 December 2013
           
             
Type of unimpaired forbearance:
           
UK1 exposures > £5 million
           
Covenants
 
527 
 
488 
 
1,015 
Extensions
 
69 
 
254 
 
323 
Multiple
 
− 
 
316 
 
316 
   
596 
 
1,058 
 
1,654 
Exposures < £5 million and other non-UK1
         
778 
Total
         
2,432 

1
Based on location of the office recording the transaction.

As part of the Group’s ongoing review and refinement of forbearance reporting, exposures below £5 million were subject to more granular review which led to a reduction in the level of forbearance reported. Previously, all lower quality unimpaired core exposures under £5 million were reported as forborne.

 


 
CREDIT RISK PORTFOLIO (continued)

Consumer Finance forbearance
At 30 June 2014, Consumer Credit Cards loans and advances currently or recently subject to forbearance were 3.0 per cent (31 December 2013: 3.7 per cent) of total Consumer Credit Cards loans and advances. At 30 June 2014, Asset Finance retail loans and advances on open portfolios currently subject to forbearance were 1.3 per cent (31 December 2013: 2.1 per cent) of total Asset Finance retail loans and advances.

Analysis of the forborne loan balances
   
Total loans and advances which are forborne
 
Total forborne loans and advances which are impaired1
 
Impairment provisions as % of loans and advances which are forborne
   
30 June 
2014 
 
31 Dec 
2013 
 
30 June 
2014 
 
31 Dec 
2013 
 
30 June 
2014 
 
31 Dec 
2013 
   
£m 
 
£m 
 
£m 
 
£m 
 
 
                         
Consumer Credit Cards2
 
258 
 
326 
 
137 
 
188 
 
26.7 
 
21.9 
Asset Finance3
 
81 
 
105 
 
65 
 
85 
 
24.1 
 
28.1 

1
£137 million of forborne loans and advances (Consumer Credit Cards: £121 million, Asset Finance: £16 million) were not impaired at 30 June 2014 (31 December 2013: Consumer Credit Cards: £138 million, Asset Finance: £20 million).
2
Includes temporary treatments where the customer is currently benefitting from the change or the treatment has ended within the last six months. Permanent changes which commenced during the last 24 months for existing customers as at 30 June 2014 are also included.
3
Includes retail accounts that are currently on a forbearance treatment and capitalisation of arrears which commenced during the previous 12 months.

 


 
CREDIT RISK PORTFOLIO (continued)

Run-off forbearance

Ireland commercial real estate and corporate
All loans and advances in Ireland commercial real estate and corporate are treated as forborne (30 June 2014: £7,750 million, 31 December 2013: £9,430 million). At 30 June 2014, £7,098 million (December 2013: £8,322 million) were impaired. The coverage ratio increased from 64.5 per cent at 31 December 2013 to 70.0 per cent at 30 June 2014.

Secured retail lending – Ireland
At 30 June 2014, Irish secured loans and advances currently or recently subject to forbearance were 11.9 per cent (31 December 2013: 12.2 per cent) of total Irish retail secured loans and advances. Further analysis of the forborne loan balances is set out below:

   
Total loans and advances which are currently or recently forborne
 
Total current and recent forborne loans and advances which are impaired1
 
Impairment provisions as % of loans and advances which are currently or recently forborne
   
30 June 
 
31 Dec 
 
30 June 
 
31 Dec 
 
30 June 
 
31 Dec 
   
2014 
 
2013 
 
2014 
 
2013 
 
2014 
 
2013 
Ireland Secured lending:
 
£m 
 
£m 
 
£m 
 
£m 
 
 
Temporary forbearance arrangements
                       
Reduced payment arrangements2
 
223 
 
254 
 
203 
 
227 
 
50.3 
 
49.8 
Permanent treatments
                       
Repair and term extensions3
 
445 
 
473 
 
85 
 
102 
 
15.5 
 
14.4 
Total
 
668 
 
727 
 
288 
 
329 
 
27.2 
 
26.7 

1
£380 million of current and recent forborne loans and advances were not impaired at 30 June 2014 (31 December 2013: £398 million).
2
Includes customers who had an arrangement to pay less than the contractual amount at 30 June 2014 or where an arrangement ended within the previous three months.
3
Includes capitalisation of arrears and term extensions which commenced during the previous 24 months and remaining as customers at 30 June 2014.

Corporate real estate, other corporate and Specialist Finance
At 30 June 2014, £6,292 million (December 2013: £12,051 million, restated following a reassessment of the unimpaired exposure breakdown) of total loans and advances were forborne of which £6,148 million (December 2013: £9,499 million) were impaired. The coverage ratio for forborne loans increased from 32.2 per cent at 31 December 2013 to 48.4 per cent at 30 June 2014.

Unimpaired forborne loans and advances were £144 million at 30 June 2014 (December 2013: £2,552 million, restated). The Group previously assumed that all lower quality unimpaired exposures under £5 million were forborne, as were a number of non-material portfolios. As part of the Group’s ongoing review and refinement of forbearance reporting, exposures below £5 million, and non-material portfolios, were subject to more granular review which led to a reduction in the level of forbearance previously reported.

The reduction also related to unimpaired loans and advances over £5 million and reflects the curing of a limited number of high value transactions where forbearance was granted some time ago and the obligor is no longer considered in financial difficulty.
 


 
Run-off forbearance (continued)

The table below sets out the Group’s largest unimpaired forborne loans and advances (exposures over £5 million) as at 30 June 2014 by type of forbearance, together with a breakdown on which exposures are classified as Direct Real Estate:

At 30 June 2014
 
Direct Real  Estate 
 
Other  industry  sector 
 
Total 
   
£m 
 
£m 
 
£m 
             
Type of unimpaired forbearance
           
UK1 exposures > £5 million
           
Covenants
 
11 
 
− 
 
11 
Extensions
 
− 
 
45 
 
45 
Multiple
 
24 
 
58 
 
82 
   
35 
 
103 
 
138 
Exposures < £5 million and other non-UK1
         
Total
         
144 

1
Based on location of the office recording the transaction.

 


 
FUNDING AND LIQUIDITY MANAGEMENT

The Group has significantly transformed its balance sheet in recent years. The continued reduction of the Run-off portfolio and the growth in customer deposits has strengthened the Group’s funding position and reduced exposure to wholesale funding. The Group has a stable deposit base which is diversified across product and customer type.

During the first half of 2014, the Group has continued to experience reducing term issuance costs, demonstrating a stable operating environment. In addition, spreads on outstanding issuance have remained significantly narrower than in previous years. Rating changes on a standalone basis have been positive for the Group however, concerns remain over the potential loss of sovereign support and the wider economy. On 26 March 2014, Fitch affirmed the Lloyds Bank ‘A’ long-term rating, with the rating outlook being revised from ‘stable’ to ‘negative’ due to Fitch’s belief that the probability that sovereign support would be provided is weakening. At the same time, Fitch upgraded the Lloyds Bank viability (standalone) rating from ‘bbb+’ to ‘a-’. On 2 May 2014, Moody’s upgraded Lloyds Bank’s senior rating to A1 citing significant progress on achieving strategic targets, improved asset quality and reduction of the Run-off portfolio.

The combination of a strong balance sheet and access to a wide range of funding markets, including government and central bank schemes, provides the Group with a broad range of options with respect to funding the balance sheet in the future.

Group funding sources
Total funded assets reduced by £4.6 billion to £505.6 billion. The Group loan to deposit ratio has improved to 109 per cent compared with 113 per cent at 31 December 2013, driven by strong deposit growth and a reduction in the Run-off portfolio. Customer deposits increased by £6.8 billion and excluding reverse repos and repos, loans and advances to customers reduced by £8.1 billion primarily driven by a continued reduction in the Run-off portfolio to £25.2 billion (31 December 2013: £33.3 billion).

The increase in customer deposits along with the continued reduction in the Run-off portfolio has enabled the Group to make changes in wholesale funding which reduced by £18.1 billion to £119.5 billion, with the volume with a residual maturity less than one year reducing to £41.5 billion (£44.2 billion at 31 December 2013). The Group’s term funding ratio (wholesale funding with a remaining life of over one year as a percentage of total wholesale funding) reduced to 65 per cent (68 per cent at 31 December 2013) as expected in line with maturities of wholesale term funding and limited term wholesale issuance during the first half of 2014.


 

FUNDING AND LIQUIDITY MANAGEMENT (continued)

Group funding position

   
At 30 June 
2014 
 
At 31 Dec 
2013 
 
Change 
   
£bn 
 
£bn 
 
             
Funding requirement
           
Loans and advances to customers1
 
487.1 
 
495.2 
 
(2)
Loans and advances to banks2
 
3.9 
 
5.1 
 
(24)
Debt securities
 
1.3 
 
1.4 
 
(7)
Reverse repurchase agreements
 
3.2 
 
0.2 
   
Available-for-sale financial assets – secondary3
 
6.7 
 
4.4 
 
52 
Cash balances4
 
3.4 
 
3.9 
 
(13)
Funded assets
 
505.6 
 
510.2 
 
(1)
Other assets5
 
249.3 
 
248.6 
 
− 
   
754.9 
 
758.8 
 
(1)
On balance sheet primary liquidity assets6
           
Reverse repurchase agreements
 
3.6 
 
0.1 
   
Balances at central banks – primary4
 
47.4 
 
46.0 
 
Available-for-sale financial assets – primary
 
43.6 
 
39.6 
 
10 
Trading and fair value through profit and loss
 
(5.6)
 
3.1 
   
Repurchase agreements
 
− 
 
(0.6)
   
   
89.0 
 
88.2 
 
Total Group assets
 
843.9 
 
847.0 
 
− 
Less: other liabilities5
 
(232.3)
 
(227.5)
 
(2)
Funding requirement
 
611.6 
 
619.5 
 
(1)
Funded by
           
Customer deposits7
 
445.1 
 
438.3 
 
Wholesale funding8
 
119.5 
 
137.6 
 
(13)
   
564.6 
 
575.9 
 
(2)
Repurchase agreements
 
1.1 
 
4.3 
 
(74)
Total equity
 
45.9 
 
39.3 
 
17 
Total funding
 
611.6 
 
619.5 
 
(1)

1
Excludes £4.2 billion (31 December 2013: £0.1 billion) of reverse repurchase agreements.
2
Excludes £15.1 billion (31 December 2013: £20.1 billion) of loans and advances to banks within the Insurance business and £2.6 billion (31 December 2013: £0.2 billion) of reverse repurchase agreements.
3
Secondary liquidity assets comprise a diversified pool of highly rated unencumbered collateral (including retained issuance).
4
Cash balances and balances at central banks – primary are combined in the Group’s balance sheet.
5
Other assets and other liabilities primarily include balances in the Group’s Insurance business and the fair value of derivative assets and liabilities.
6
Primary liquidity assets are PRA eligible liquid assets including UK Gilts, US Treasuries, Euro AAA government debt, designated multilateral development bank debt and unencumbered cash balances held at central banks.
7
Excluding repurchase agreements at 31 December 2013 of £3.0 billion. At 30 June 2014: £nil.
8
The Group’s definition of wholesale funding aligns with that used by other international market participants; including interbank deposits, debt securities in issue and subordinated liabilities.


 


 
FUNDING AND LIQUIDITY MANAGEMENT (continued)

Reconciliation of Group funding figure to the balance sheet

At 30 June 2014
 
Included in 
funding 
analysis 
(above) 
 
Repos 
 
Fair value 
and other 
accounting 
methods 
 
Balance 
sheet 
   
£bn 
 
£bn 
 
£bn 
 
£bn 
                 
Deposits from banks
 
10.7 
 
1.1 
 
0.1 
 
11.9 
Debt securities in issue
 
82.2 
 
− 
 
(4.5)
 
77.7 
Subordinated liabilities
 
26.6 
 
− 
 
(0.9)
 
25.7 
Total wholesale funding
 
119.5 
 
1.1 
       
Customer deposits
 
445.1 
 
− 
 
− 
 
445.1 
Total
 
564.6 
 
1.1 
       

At 31 December 2013
 
Included in 
funding 
analysis 
(above) 
 
Repos 
 
Fair value 
and other 
accounting 
methods 
 
Balance 
sheet 
   
£bn 
 
£bn 
 
£bn 
 
£bn 
                 
Deposits from banks
 
12.1 
 
1.9 
 
− 
 
14.0 
Debt securities in issue
 
91.6 
 
− 
 
(4.5)
 
87.1 
Subordinated liabilities
 
33.9 
 
− 
 
(1.6)
 
32.3 
Total wholesale funding
 
137.6 
 
1.9 
       
Customer deposits
 
438.3 
 
3.0 
 
− 
 
441.3 
Total
 
575.9 
 
4.9 
       

Analysis of 2014 total wholesale funding by residual maturity

 
Less 
than 
one 
month 
One to 
three 
months 
Three 
to six 
months 
Six to 
nine 
months 
Nine 
months 
to one 
year 
One to 
two 
years 
Two to 
five 
years 
More 
than 
five 
years 
Total 
at 
30 Jun 
2014 
Total 
at 
31 Dec 
2013 
   
£bn 
 
£bn 
 
£bn 
 
£bn 
 
£bn 
 
£bn 
 
£bn 
 
£bn 
 
£bn 
 
£bn 
                                         
Deposit from banks
 
7.6 
 
1.4 
 
0.5 
 
0.2 
 
0.1 
 
0.2 
 
0.2
 
0.5
 
10.7 
 
12.1 
Debt securities in issue:
                                       
Certificates of deposit
 
2.1 
 
1.6 
 
1.3 
 
0.9 
 
0.9 
 
− 
 
− 
 
− 
 
6.8 
 
9.0 
Commercial paper
 
3.5 
 
1.3 
 
0.7 
 
0.2 
 
− 
 
− 
 
− 
 
− 
 
5.7 
 
4.8 
Medium-term notes1
 
0.1 
 
0.8 
 
1.4 
 
1.6 
 
1.1 
 
6.3 
 
6.2 
 
9.0 
 
26.5 
 
29.1 
Covered bonds
 
− 
 
0.9 
 
2.0 
 
1.0 
 
− 
 
2.7 
 
9.2 
 
12.1 
 
27.9 
 
29.4 
Securitisation
 
0.1 
 
− 
 
3.1 
 
1.4 
 
2.0 
 
5.6 
 
2.4 
 
0.7 
 
15.3 
 
19.3 
   
5.8 
 
4.6 
 
8.5 
 
5.1 
 
4.0 
 
14.6 
 
17.8 
 
21.8 
 
82.2 
 
91.6 
Subordinated liabilities
 
0.6 
 
− 
 
0.6 
 
1.2 
 
1.3 
 
1.3 
 
6.1 
 
15.5 
 
26.6 
 
33.9 
Total wholesale funding2
1
14.0 
 
6.0 
 
9.6 
 
6.5 
 
5.4 
 
16.1 
 
24.1 
 
37.8 
 
119.5 
 
137.6 

1
Medium-term notes include funding from the National Loan Guarantee Scheme (30 June 2014: £1.4 billion; 31 December 2013: £1.4 billion).
2
The Group’s definition of wholesale funding aligns with that used by other international market participants; including interbank deposits, debt securities in issue and subordinated liabilities.


 

FUNDING AND LIQUIDITY MANAGEMENT (continued)
 
Analysis of 2014 term issuance

   
Sterling 
 
US Dollar 
 
Euro 
 
Other 
currencies 
 
Total 
   
£bn 
 
£bn 
 
£bn 
 
£bn 
 
£bn 
                     
Securitisation
 
0.7 
 
− 
 
− 
 
− 
 
0.7 
Medium-term notes
 
− 
 
− 
 
− 
 
− 
 
− 
Covered bonds
 
1.0 
 
− 
 
0.8 
 
− 
 
1.8 
Private placements1
 
0.3 
 
0.5 
 
0.4 
 
0.2 
 
1.4 
Total issuance
 
2.0 
 
0.5 
 
1.2 
 
0.2 
 
3.9 

1
Private placements include structured bonds and term repurchase agreements (repos).

Term issuance for the first half of 2014 totalled £3.9 billion split between securitisations, covered bonds and private placements. Utilisation of the UK government’s Funding for Lending Scheme (FLS) has further underlined the Group’s support to the UK economic recovery, and the Group remains committed to passing the benefits of this low cost funding on to its customers. The Group drew down £3.0 billion under the 2012 scheme, £7.0 billion under the 2013 scheme and £4.0 billion year to date under the 2014 scheme, giving total FLS drawings of £14.0 billion to date. In the 2013 Annual Report and Accounts the Group included drawings from Sainsbury’s Bank of £0.2 billion; as Sainsbury’s Bank is no longer part of the Group this amount is no longer included.

Encumbered assets
The Board monitors and manages total balance sheet encumbrance via a number of risk appetite metrics. During the first half of 2014 the Group had term issuance of £0.7 billion from securitisations and £1.8 billion from covered bonds. Maturities have led to a reduction in externally held notes from residential mortgage backed securitisation and covered bond issuance. The table below summarises the assets encumbered through the Group’s external issuance transactions.

   
Notes 
issued 
 
Assets  encumbered 
   
£bn 
 
£bn 
         
At 30 June 2014
       
Securitisations1
 
14.6 
 
26.7 
Covered bonds2
 
29.4 
 
42.5 
Total
 
44.0 
 
69.2 

At 31 December 2013
       
Securitisations1
 
18.6 
 
31.6 
Covered bonds2
 
30.7 
 
49.6 
Total
 
49.3 
 
81.2 

1
In addition the Group retained internally £38.9 billion (31 December 2013: £38.3 billion) of notes secured with £50.4 billion (31 December 2013: £49.3 billion) of assets.
2
In addition the Group retained internally £7.0 billion (31 December 2013: £7.6 billion) of notes secured with £11.7 billion (31 December 2013: £12.5 billion) of assets.

Total notes issued externally from secured programmes (asset backed securities and covered bonds) have fallen from £49.3 billion (assets encumbered £81.2 billion, pro-rated by programme) at 31 December 2013 to £44.0 billion (assets encumbered £69.2 billion, pro-rated by programme). A total of £45.9 billion (31 December 2013: £45.9 billion) of notes issued under securitisation and covered bond programmes have been retained internally, most of which are held along with whole loans, as eligible collateral at central banks. The Group has encumbered £21.2 billion of assets with the Bank of England within the FLS, under which £14 billion of UK Treasury Bills has been drawn down.
 


FUNDING AND LIQUIDITY MANAGEMENT (continued)

Liquidity portfolio
At 30 June 2014, the Banking business had £92.3 billion (31 December 2013: £89.3 billion) of highly liquid unencumbered assets in its primary liquidity portfolio which are available to meet cash and collateral outflows and PRA regulatory requirements, as illustrated in the table below. A separate liquidity portfolio to mitigate any insurance liquidity risk is managed within the Insurance business. Primary liquid assets of £92.3 billion represent 5.0 times (4.2 times at 31 December 2013) the Group’s money market funding with less than one year maturity (excluding derivative collateral margins and settlement accounts) and are 2.2 times (31 December 2013: 2.0 times) all wholesale funding less than one year maturity, and thus provides a substantial buffer in the event of continued market dislocation.

Primary liquidity
 
At 30 June 
2014 
 
At 31 Dec 
2013 
 
Average 
2014
 
Average 
2013 
   
£bn 
 
£bn 
 
£bn 
 
£bn 
                 
Central bank cash deposits
 
47.4 
 
46.0 
 
64.7 
 
69.4 
Government/MDB bonds1
 
44.9 
 
43.3 
 
42.4 
 
28.2 
Total
 
92.3 
 
89.3 
 
107.1 
 
97.6 

Secondary liquidity
 
At 30 June 
2014 
 
At 31 Dec 
2013 
 
Average 
2014
 
Average 
2013 
   
£bn 
 
£bn 
 
£bn 
 
£bn 
                 
High-quality ABS/covered bonds2
 
7.0 
 
1.4 
 
2.8 
 
2.0 
Credit institution bonds2
 
1.1 
 
0.4 
 
1.4 
 
1.2 
Corporate bonds2
 
0.3 
 
0.1 
 
0.2 
 
0.1 
Own securities (retained issuance)
 
25.0 
 
22.1 
 
23.0 
 
33.3 
Other securities
 
6.5 
 
4.3 
 
5.0 
 
4.8 
Other3
 
79.3 
 
77.1 
 
76.2 
 
75.2 
Total
 
119.2 
 
105.4 
 
108.6 
 
116.6 
                 
Total liquidity
 
211.5 
 
194.7 
       

1
Designated multilateral development bank (MDB).
2
Assets rated A- or above.
3
Includes other central bank eligible assets.

In addition the Banking business had £119.2 billion (31 December 2013: £105.4 billion) of unencumbered secondary assets which are eligible for use in a range of central bank or similar facilities and the Group routinely makes use of as part of its normal liquidity management practices. Future use of such facilities will be based on prudent liquidity management and economic considerations, having regard for external market conditions. The Group considers diversification across geography, currency, markets and tenor when assessing appropriate holdings of primary and secondary liquid assets. This liquidity is managed as a single pool in the centre and is under the control of the function charged with managing the liquidity of the Group. It is available for deployment at immediate notice, subject to complying with regulatory requirements, and is a key component of the Group’s liquidity management process.

The Group notes that the Liquidity Coverage Ratio (LCR) is expected to become the Pillar 1 standard for liquidity in the UK in 2015, and that the PRA has the ability to impose firm specific liquidity requirements. The European Commission is expected to adopt further legislation during 2014 to specify the definition, calibration, calculation and phase-in of the LCR for implementation in 2015. The Group expects some existing secondary liquid assets holdings to be eligible under LCR and to see further transition from primary to secondary LCR eligible assets over the course of 2014. The Group will continue to monitor the new requirements and expects to meet them ahead of the implementation dates.

 


 
CAPITAL MANAGEMENT

The Group remains strongly capitalised with ratios growing in the first six months of 2014 through capital-efficient profit generation, risk-weighted asset reductions and the successful delivery of management actions, in particular the exchange of £5 billion of Enhanced Capital Notes (ECNs) for CRD IV compliant Additional Tier 1 (AT1) securities.

·  
Fully loaded Common Equity Tier 1 (CET1) ratio increased 0.8 percentage points from 10.3 per cent (pro forma) to 11.1 per cent.
·  
CET1 ratio, calculated using 2014 PRA transitional rules, increased 0.8 percentage points from 10.3 per cent (pro forma) to 11.1 per cent.
·  
Fully loaded Basel III leverage ratio was 4.5 per cent, increasing 0.7 percentage points from 3.8 per cent (pro forma).
·  
The leverage ratio exceeds the 3 per cent minimum requirement recommended by the Basel Committee, which is scheduled for implementation in 2018.

Capital position at 30 June 2014
The Group’s capital position as at 30 June 2014 is presented in the following section applying the 2014 CRD IV transitional arrangements, as implemented in the UK by PRA policy statement PS7/13 (PRA transitional rules), and also on a fully loaded CRD IV basis.


 


CAPITAL MANAGEMENT (continued)

 
PRA transitional
 
Fully loaded position
Capital resources
At 30 June 
2014 
 
At 31 Dec  20131,2
 
At 30 June  2014 
 
At 31 Dec  20132
 
£m 
 
£m 
 
£m 
 
£m 
Common equity tier 1
             
Shareholders’ equity
39,601 
 
39,191 
 
39,601 
 
39,191 
Deconsolidation of insurance entities
(1,511)
 
(1,367)
 
(1,511)
 
(1,367)
Adjustment for own credit
165 
 
185 
 
165 
 
185 
Cash flow hedging reserve
705 
 
1,055 
 
705 
 
1,055 
Other adjustments
535 
 
133 
 
535 
 
133 
 
39,495 
 
39,197 
 
39,495 
 
39,197 
               
less: deductions from common equity tier 1
             
Goodwill and other intangible assets
(1,966)
 
(1,979)
 
(1,966)
 
(1,979)
Excess of expected losses over impairment provisions and value adjustments
(714)
 
(866)
 
(714)
 
(866)
Removal of defined benefit pension surplus
(274)
 
(78)
 
(274)
 
(78)
Securitisation deductions
(148)
 
(141)
 
(148)
 
(141)
Significant investments
(2,787)
 
(2,890)
 
(2,959)
 
(3,090)
Deferred tax assets
(4,934)
 
(5,025)
 
(5,009)
 
(5,118)
Common equity tier 1 capital
28,672 
 
28,218 
 
28,425 
 
27,925 
               
Additional tier 1
             
Additional tier 1 instruments
9,477 
 
4,486 
 
5,329 
 
− 
less: deductions from tier 1
             
Significant investments
(677)
 
(677)
 
− 
 
− 
Total tier 1 capital
37,472 
 
32,027 
 
33,754 
 
27,925 
               
Tier 2
             
Tier 2 instruments
13,639 
 
19,870 
 
10,623 
 
15,636 
Eligible provisions
522 
 
349 
 
522 
 
349 
less: deductions from tier 2
             
Significant investments
(1,015)
 
(1,015)
 
(1,692)
 
(1,692)
Total capital resources
50,618 
 
51,231 
 
43,207 
 
42,218 
               
Risk-weighted assets
257,370 
 
272,641 
 
256,752 
 
271,908 
               
Common equity tier 1 capital ratio
11.1% 
 
10.3% 
 
11.1% 
 
10.3% 
Tier 1 capital ratio
14.6% 
 
11.7% 
 
13.1% 
 
10.3% 
Total capital ratio
19.7% 
 
18.8% 
 
16.8% 
 
15.5% 

1
31 December 2013 comparatives reflect PRA transitional rules as at 1 January 2014.
2
31 December 2013 comparatives have been restated to include the pro forma benefit of the sales of Heidelberger Leben, Scottish Widows Investment Partnership and the Group’s 50 per cent stake in Sainsbury’s Bank. 31 December 2013 common equity tier 1 ratios excluding the benefit of these sales were 10.0 per cent fully loaded and 10.1 per cent on transitional rules, while RWAs on transitional rules were £272.1 billion.
 


 
CAPITAL MANAGEMENT (continued)

The key differences between the capital calculation as at 30 June 2014 and the fully loaded equivalent are as follows:

·  
In relation to CET1, there is a small difference due to the results of the calculation of the threshold, under which deferred tax assets reliant on future profitability and arising from temporary differences and significant investments may be risk weighted.
·  
Within AT1 and tier 2 (T2) in 2014 the Group is permitted to include 80 per cent of subordinated debt which does not fully qualify under CRD IV. These instruments are phased out of the calculation at 10 per cent per year until 2022.
·  
The significant investment deduction from AT1 in 2014 will transition to T2 by 2018.

The movements in the CET1, AT1, T2 and total capital positions in the period are shown below. These focus on the transitional capital position, however differences between this and the fully loaded movements are minimal, related to the line items as outlined above.

   
Common  Equity Tier 1 
 
Additional  Tier 1 
 
Tier 2 
 
Total  capital 
   
£m 
 
£m 
 
£m 
 
£m 
                 
At 31 December 20131
 
28,218 
 
3,809 
 
19,204 
 
51,231 
Profit attributable to ordinary shareholders
 
574 
         
574 
Adjustment to above re December 13 pro forma
 
(202)
         
(202)
Pension movements:
               
Deduction of pension asset
 
(196)
         
(196)
Movement through other comprehensive income
 
(479)
         
(479)
Available-for-sale reserve
 
423 
         
423 
Deferred tax asset
 
91 
         
91 
Goodwill and intangible assets deductions
 
13 
         
13 
Excess of expected losses over impairment provisions and value adjustments
 
152 
         
152 
Significant investment deduction
 
103 
         
103 
Eligible provisions
         
173 
 
173 
Subordinated debt movements:
               
Restructuring to ensure CRD IV compliance
     
5,329 
 
(4,006)
 
1,323 
Foreign exchange
     
(116)
 
(423)
 
(539)
Repurchases, redemptions and other
     
(222)
 
(1,802)
 
(2,024)
Other movements
 
(25)
         
(25)
At 30 June 2014
 
28,672 
 
8,800 
 
13,146 
 
50,618 

1
31 December 2013 comparatives reflect CRD IV rules as at 1 January 2014 and are pro forma including the benefit of the sales of Heidelberger Leben, Scottish Widows Investment Partnership and the Group’s 50 per cent stake in Sainsbury’s Bank.

CET1 capital resources have increased by £454 million in the period, mainly due to profit attributable to ordinary shareholders, favourable movements in AFS reserves, reduction in excess of expected losses over impairment provisions and reduction in deferred tax and significant investment deductions partially offset by an increase in the pensions asset deducted from capital and unfavourable pension valuations through other comprehensive income.

AT1 capital resources have increased by £4,991 million in the period, mainly due to the ECN exchange offers which resulted in the issuance of £5.3 billion of CRD IV compliant AT1 instruments. This has been partially offset by other movements in grandfathered Tier 1 subordinated debt, including foreign exchange movements and fair value unwind.
 


 
CAPITAL MANAGEMENT (continued)

As a result of the offers launched in the first half of the year, the Group has met its AT1 requirement under the new capital framework established under CRD IV. Under the exchange offers, the Group repurchased the equivalent of £5 billion nominal (£4 billion regulatory value) of ECNs and issued £5.3 billion of new AT1 securities. In addition to delivering the Group’s AT1 requirement, the exchange offers also increased the Group’s leverage ratios by approximately 50 basis points, improved the Group’s rating agency metrics, and are expected to benefit the Group’s net interest margin in 2014 by approximately 7 basis points. Coupon payments on the new AT1 securities will be accounted for as distributions from reserves. The exchanges resulted in a net accounting charge of approximately £1.1 billion, which has reduced the Group’s first half fully loaded CET1 capital ratio by approximately 50 basis points.

T2 capital resources have decreased by £6,058 million in the period. This is again mainly due to the ECN exchange offers, which resulted in £4.0 billion of existing Tier 2 ECN instruments being redeemed in exchange for the issuance of AT1 instruments as outlined above, together with a reduction in eligible provisions and other movements in T2 subordinated debt, including foreign exchange, fair value unwind, amortisation of dated instruments and other calls/redemptions.

   
PRA transitional rules
 
Prevailing  rules 
Risk-weighted assets
 
At 30 June 
2014 
 
At 31 Dec 
2013 
 
At 31 Dec 
2013 
   
£m 
 
£m 
 
£m 
Divisional analysis of risk-weighted assets:
           
Retail
 
70,800 
 
72,948 
 
73,063 
Consumer Finance
 
21,524 
 
20,136 
 
20,136 
Commercial Banking
 
114,023 
 
123,951 
 
120,843 
Group Operations & Central Items
 
10,719 
 
7,743 
 
13,316 
TSB1
 
4,806 
 
5,591 
 
5,800 
Run-off
 
24,221 
 
30,569 
 
30,692 
Underlying risk-weighted assets
 
246,093 
 
260,938 
 
263,850 
Threshold risk-weighted assets
 
11,277 
 
11,154 
 
− 
Total risk-weighted assets
 
257,370 
 
272,092 
 
263,850 
Movement to fully loaded risk-weighted assets
 
(618)
 
(1,014)
 
− 
Fully loaded CRD IV risk-weighted assets
 
256,752 
 
271,078 
 
263,850 
             
Risk type analysis of risk-weighted assets:
           
Foundation Internal Ratings Based (IRB) Approach
 
79,274 
 
84,882 
 
82,870 
Retail IRB Approach
 
78,796 
 
83,815 
 
85,139 
Other IRB Approach
 
11,590 
 
9,526 
 
9,221 
IRB Approach
 
169,660 
 
178,223 
 
177,230 
Standardised Approach
 
31,856 
 
33,819 
 
41,150 
Credit risk
 
201,516 
 
212,042 
 
218,380 
Counterparty credit risk
 
10,987 
 
11,220 
 
7,794 
Operational risk
 
26,594 
 
26,594 
 
26,594 
Market risk
 
6,996 
 
11,082 
 
11,082 
Underlying risk-weighted assets
 
246,093 
 
260,938 
 
263,850 
Threshold risk-weighted assets
 
11,277 
 
11,154 
 
− 
Total risk-weighted assets
 
257,370 
 
272,092 
 
263,850 
Movement to fully loaded risk-weighted assets
 
(618)
 
(1,014)
 
− 
Fully loaded CRD IV risk-weighted assets
 
256,752 
 
271,078 
 
263,850 

Pro forma PRA transitional rules risk-weighted assets
     
272,641 
   
Pro forma fully loaded risk-weighted assets
     
271,908 
   

1
TSB risk-weighted assets are on a Lloyds Banking Group reporting basis and differ to those reported by TSB as a standalone regulated entity.
 
 
 
CAPITAL MANAGEMENT (continued)

Key differences between risk-weighted assets at December 2013 on the prevailing rules and CRD IV rules are as follows:

·  
Commercial Banking risk-weighted assets increased primarily due to the Credit Value Adjustment (CVA) capital charge and the application of Financial Institution Interconnectedness (FII) rules, partially offset by reductions arising from applying the SME scalar
·  
Group Operations and Central Items risk-weighted asset reduction is substantially due to replacing risk-weighted assets arising from the Deferred Tax Asset with a deduction from Common Equity Tier 1
·  
Threshold risk-weighted assets reflect the element of Significant Investment and Deferred Tax Assets that are permitted to be risk-weighted instead of deducted from Common Equity Tier 1 under CRD IV threshold rules

Key differences between risk-weighted assets at June 2014 and December 2013 under CRD IV rules are as follows:

·  
Retail division risk-weighted assets reduced by £2.1 billion in the year primarily due to improvements in credit quality arising from the impact of positive macroeconomic factors, including favourable movements in UK house prices, and the exit from its joint venture banking operations with Sainsbury’s. These movements are partially offset by risk-weighted asset increases arising from model changes, which also contribute to the risk-weighted assets increase in Consumer Finance.
·  
Commercial Banking risk-weighted assets reduced by £10.0 billion mainly reflecting market risk reductions, credit quality changes and active portfolio management. The market risk-weighted asset reduction of £4.1 billion is mainly due to the removal of a temporary capital buffer applied to the Group’s internal market risk models on completion of specific market risk infrastructure projects.
·  
The increase in risk-weighted assets in Group Operations and Central Items of £3.0 billion is primarily due to equity received in consideration for the disposal of Scottish Widows Investment Partnership (SWIP). This is also the main driver of the increase in other IRB risk-type.
·  
TSB risk-weighted assets were classified from Retail IRB to Standardised approach in the period. This reclassification led to a net reduction of £0.6 billion in TSB risk-weighted assets.
·  
The reduction in Run-off risk-weighted assets of £6.3 billion is mainly due to disposals and other asset reductions.

Risk-weighted assets movement
by key driver
 
Credit  risk 
 
Counter 
party  credit risk 
 
Market  risk 
 
Operational risk 
 
Total 
   
£m 
 
£m 
 
£m 
 
£m 
 
£m 
                     
Risk-weighted assets at
31 December 20131
 
212,042 
 
11,220 
 
11,082 
 
26,594 
 
260,938 
Management of the balance sheet
 
(107)
 
(534)
 
− 
 
− 
 
(641)
Disposals
 
(4,598)
 
(106)
 
− 
 
− 
 
(4,704)
External economic factors
 
(6,381)
 
(54)
 
(867)
 
− 
 
(7,302)
Model and methodology changes
 
421 
 
461 
 
(3,219)
 
− 
 
(2,337)
Regulatory policy changes
 
− 
 
− 
 
− 
 
− 
 
− 
Other
 
139 
 
− 
 
− 
 
− 
 
139 
Risk-weighted assets
 
201,516 
 
10,987 
 
6,996 
 
26,594 
 
246,093 
Threshold risk-weighted assets
                 
11,277 
Total risk-weighted assets
                 
257,370 
Movement to fully loaded risk-weighted assets
                 
(618)
Fully loaded CRD IV risk-weighted assets at 30 June 2014
                 
256,752 

1
31 December 2013 comparatives reflect PRA transitional rules as at 1 January 2014.
 


 
CAPITAL MANAGEMENT (continued)

The risk-weighted asset movements table provides an analysis of the movement in risk-weighted assets in the first six months of 2014 and an insight in to the key drivers of the movements in credit risk risk-weighted assets over the course of the year. The analysis is compiled on a monthly basis through the identification and categorisation of risk-weighted asset movements and is subject to management judgement.

Management of the balance sheet includes risk-weighted asset movements arising from new lending and asset run-off. During the first six months of 2014 risk-weighted assets decreased slightly with increases due to new lending being more than offset by reductions due to repayments.

Disposals include risk-weighted asset reductions arising from the sale of assets, portfolios and businesses. Disposals reduced risk-weighted assets by £4.7 billion, the most significant being the exit from the joint venture banking operation with Sainsbury’s.

External economic factors captures movements driven by changes in the economic environment. The reduction in risk-weighted assets of £7.3 billion is mainly due to changes in risk profile, favourable HPI movements and reductions arising from re-rates and impairments in Commercial Banking and Run-off.

Model and methodology changes include the movement in risk-weighted assets arising from new model implementation, model enhancement and changes in credit risk approach applied to certain portfolios. Model and methodology changes reduced risk-weighted assets by £2.3 billion, primarily due to the previously noted Market Risk reduction. Partially offsetting risk-weighted asset increases arise from model updates in the mortgage models and refinement of risk models for unsecured products in Retail and Consumer Finance.

Within the IRB categories above, risk-weighted asset movements can arise as a result of counterparty default. In such scenarios potential losses crystallise and become impairment provisions or adjustments to capital resources, through expected losses, rather than being risk-weighted.

Leverage ratio
The Basel III reforms include the introduction of a leverage ratio framework designed to reinforce risk based capital requirements with a simple, transparent, non-risk based ‘backstop’ measure. The leverage ratio is defined as tier 1 capital divided by a defined measure of on- and off-balance sheet exposures. The Basel Committee will assess the appropriateness of the proposed 3 per cent minimum requirement for the leverage ratio over the course of the next few years and have indicated that final calibrations, and any further adjustments to the definition of the leverage ratio, will be completed by 2017, with a view to migrating to a Pillar 1 (minimum capital requirement) treatment from 1 January 2018.

The Basel Committee issued a revised Basel III leverage ratio framework in January 2014. In comparison to current CRD IV rules, the revised Basel III leverage ratio framework includes a number of amendments to the calculation of the measures for on- and off-balance sheet exposures, in particular the methodologies applied in determining the exposure measures for derivatives, securities financing transactions (SFTs) and off-balance sheet items. In addition the scope of consolidation has been fully aligned to that applied to the risk-based capital framework, thereby requiring all exposures of the Group’s Insurance businesses to be excluded from the total exposure measure.

The European Commission is currently finalising a delegated act to amend existing CRD IV rules on the calculation of the leverage ratio to align with its interpretation of the revised Basel III leverage ratio framework.

In the UK the Financial Policy Committee has initiated a review of the leverage ratio within the capital framework and is currently consulting with the industry on its proposals.

The PRA has asked the Group to publish a leverage ratio on a fully loaded basis, applying the CRD IV definition of Tier 1 capital and calculating the exposure measure in accordance with the revised Basel III leverage ratio framework, as interpreted through guidance released in March 2014. In addition to the calculation basis specified by the PRA, the Group’s leverage ratio at 30 June 2014 is disclosed in the table below on a fully loaded CRD IV rules basis.
 


CAPITAL MANAGEMENT (continued)

At 30 June 2014
   
Fully loaded 
   
£m 
Basel III rules for leverage ratio
   
Total tier 1 capital for leverage ratio1
   
Common equity tier 1 capital
 
28,425 
Tier 1 subordinated debt
 
5,329 
Total tier 1 capital
 
33,754 
     
Exposure measure2
   
Total statutory balance sheet assets
 
843,940 
Deconsolidation of assets related to Insurance entities
 
(145,106)
Investment in Insurance entities
 
4,666 
Removal of accounting value for derivatives and securities financing transactions
 
(67,467)
Exposure measure for derivatives
 
24,135 
Exposure measure for securities financing transactions
 
36,619 
Off-balance sheet items
 
57,389 
Other regulatory adjustments
 
(9,890)
Total exposure
 
744,286 
     
Leverage ratio
 
4.5% 
     
Pro forma leverage ratio at 31 December 2013
 
3.8% 
     
CRD IV rules for leverage ratio
   
Leverage ratio
 
4.2% 
     
Pro forma leverage ratio at 31 December 2013
 
3.4% 

1
Tier 1 capital is calculated in accordance with CRD IV rules.
2
As required by the PRA, the exposure measure has been estimated in accordance with the revised Basel III leverage ratio framework issued in January 2014, as interpreted through the March 2014 Basel III Quantitative Impact Study instructions and related guidance.

Under the revised Basel III leverage ratio framework, the assets of the Group’s Insurance businesses are removed and only the proportion of the investment in the Group’s Insurance businesses not deducted from tier 1 capital is included in the exposure measure.

Leverage ratio exposure measures for derivatives and securities financing transactions are calculated in accordance with the methodologies prescribed by the revised Basel III leverage ratio framework.

Off-balance sheet items primarily consist of undrawn credit facilities, including facilities that may be cancelled unconditionally at any time without notice. The leverage ratio exposure value for off-balance sheet items is determined by applying set credit conversion factors to the nominal values of the items, based on the classification of the item. In accordance with the requirements of the revised Basel III leverage ratio framework the credit conversion factors applied to off-balance sheet items follow those prescribed by Standardised credit risk rules, subject to a floor of 10 per cent.

Other regulatory adjustments consist of other balance sheet assets that are required under CRD IV rules to be deducted from tier 1 capital. The removal of these assets from the exposure measure ensures consistency is maintained between the capital and exposure components of the ratio.

G-SIB requirements
Although the Group is not currently classified as a Global Systemically Important Bank (G-SIB), by virtue of the leverage exposure exceeding €200 billion, the Group is required to report G-SIB metrics to the Prudential Regulation Authority. The results of the 2013 Basel G-SIBs annual exercise are expected to be made available later this year and the Group’s metrics used within the annual exercise are disclosed on the Group’s website.
 


 
STATUTORY INFORMATION

 
Page 
Condensed consolidated half-year financial statements (unaudited)
 
Consolidated income statement
69 
Consolidated statement of comprehensive income
70 
Consolidated balance sheet
71 
Consolidated statement of changes in equity
73 
Consolidated cash flow statement
76 
   
Notes
 
1
Accounting policies, presentation and estimates
77 
2
Segmental analysis
78 
3
Other income
84 
4
Operating expenses
85 
5
Impairment
86 
6
Taxation
86 
7
Earnings (loss) per share
87 
8
Trading and other financial assets at fair value through profit or loss
87 
9
Derivative financial instruments
88 
10
Loans and advances to customers
89 
11
Allowance for impairment losses on loans and receivables
89 
12
Securitisations and covered bonds
90 
13
Available-for-sale financial assets
91 
14
Other assets
91 
15
Customer deposits
91 
16
Debt securities in issue
92 
17
Other liabilities
92 
18
Post-retirement defined benefit schemes
93 
19
Subordinated liabilities
94 
20
Share capital
94 
21
Other equity instruments
95 
22
Reserves
96 
23
Provisions for liabilities and charges
97 
24
Contingent liabilities and commitments
100 
25
Fair values of financial assets and liabilities
103 
26
Related party transactions
112 
27
Disposal of a non-controlling interest in TSB Banking Group plc
113 
28
Future accounting developments
114 
29
Other information
114 


 


CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED)

CONSOLIDATED INCOME STATEMENT

       
Half-year 
to 30 June  2014 
 
Half-year 
to 30 June  2013 
 
Half-year 
to 31 Dec  2013 
   
Note 
 
£ million 
 
£ million 
 
£ million 
                 
Interest and similar income
     
9,728 
 
10,751 
 
10,412 
Interest and similar expense
     
(4,466)
 
(7,481)
 
(6,344)
Net interest income
     
5,262 
 
3,270 
 
4,068 
Fee and commission income
     
1,836 
 
2,194 
 
1,925 
Fee and commission expense
     
(609)
 
(730)
 
(655)
Net fee and commission income
     
1,227 
 
1,464 
 
1,270 
Net trading income
     
4,588 
 
11,015 
 
5,452 
Insurance premium income
     
3,492 
 
3,851 
 
4,346 
Other operating income
     
(535)
 
2,472 
 
777 
Other income
 
 
8,772 
 
18,802 
 
11,845 
Total income
     
14,034 
 
22,072 
 
15,913 
Insurance claims
     
(6,338)
 
(11,687)
 
(7,820)
Total income, net of insurance claims
     
7,696 
 
10,385 
 
8,093 
Regulatory provisions
     
(1,100)
 
(575)
 
(2,880)
Other operating expenses
     
(5,092)
 
(5,993)
 
(5,874)
Total operating expenses
 
 
(6,192)
 
(6,568)
 
(8,754)
Trading surplus (deficit)
     
1,504 
 
3,817 
 
(661)
Impairment
 
 
(641)
 
(1,683)
 
(1,058)
Profit (loss) before tax
     
863 
 
2,134 
 
(1,719)
Taxation
 
 
(164)
 
(556)
 
(661)
Profit (loss) for the period
     
699 
 
1,578 
 
(2,380)
                 
Profit (loss) attributable to ordinary shareholders
     
574 
 
1,560 
 
(2,398)
Profit attributable to other equity holders1
     
91 
 
− 
 
− 
Profit (loss) attributable to equity holders
     
665 
 
1,560 
 
(2,398)
Profit attributable to non-controlling interests
     
34 
 
18 
 
18 
Profit (loss) for the period
     
699 
 
1,578 
 
(2,380)
                 
Basic earnings (loss) per share
 
 
0.8p 
 
2.2p 
 
(3.4)p 
Diluted earnings (loss) per share
 
 
0.8p 
 
2.2p 
 
(3.4)p 

1
The profit after tax attributable to other equity holders of £91 million (2013: £nil) is offset by a tax credit recorded in reserves of £20 million.


 


CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED) (continued)

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

   
Half-year 
to 30 June  2014 
 
Half-year 
to 30 June  2013 
 
Half-year 
to 31 Dec  2013 
   
£ million 
 
£ million 
 
£ million 
             
Profit (loss) for the period
 
699 
 
1,578 
 
(2,380)
Other comprehensive income
           
Items that will not subsequently be reclassified to profit
or loss:
           
Post-retirement defined benefit scheme remeasurements
(note 18):
           
Remeasurements before taxation
 
(599)
 
981 
 
(1,117)
Taxation
 
120 
 
(226)
 
254 
   
(479)
 
755 
 
(863)
Items that may subsequently be reclassified to profit or loss:
           
Movements in revaluation reserve in respect of available-for-sale financial assets:
           
Change in fair value
 
557 
 
(584)
 
(96)
Income statement transfers in respect of disposals
 
(85)
 
(711)
 
82 
Income statement transfers in respect of impairment
 
 
 
16 
Taxation
 
(51)
 
335 
 
(58)
   
423 
 
(958)
 
(56)
Movements in cash flow hedging reserve:
           
Effective portion of changes in fair value
 
1,008 
 
120 
 
(1,349)
Net income statement transfers
 
(572)
 
(417)
 
(133)
Taxation
 
(86)
 
71 
 
303 
   
350 
 
(226)
 
(1,179)
Currency translation differences (tax: nil)
 
(1)
 
25 
 
(31)
Other comprehensive income for the period, net of tax
 
293 
 
(404)
 
(2,129)
Total comprehensive income for the period
 
992 
 
1,174 
 
(4,509)
             
Total comprehensive income attributable to ordinary shareholders
 
867 
 
1,156 
 
(4,527)
Total comprehensive income attributable to other equity holders
 
91 
 
− 
 
− 
Total comprehensive income attributable to equity holders
 
958 
 
1,156 
 
(4,527)
Total comprehensive income attributable to non-controlling interests
 
34 
 
18 
 
18 
Total comprehensive income for the period
 
992 
 
1,174 
 
(4,509)

 


CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED) (continued)

CONSOLIDATED BALANCE SHEET

       
At 
30 June 
2014 
 
At 
31 Dec 
2013 
Assets
 
Note 
 
£ million 
 
£ million 
             
Cash and balances at central banks
     
50,845 
 
49,915 
Items in course of collection from banks
     
1,664 
 
1,007 
Trading and other financial assets at fair value through profit or loss
 
 
147,187 
 
142,683 
Derivative financial instruments
 
 
27,241 
 
33,125 
Loans and receivables:
           
Loans and advances to banks
     
21,589 
 
25,365 
Loans and advances to customers
 
10 
 
491,345 
 
495,281 
Debt securities
     
1,266 
 
1,355 
       
514,200 
 
522,001 
Available-for-sale financial assets
 
13 
 
50,348 
 
43,976 
Investment properties
     
4,823 
 
4,864 
Goodwill
     
2,016 
 
2,016 
Value of in-force business
     
5,311 
 
5,335 
Other intangible assets
     
2,192 
 
2,279 
Tangible fixed assets
     
7,828 
 
7,570 
Current tax recoverable
     
33 
 
31 
Deferred tax assets
     
4,981 
 
5,104 
Retirement benefit assets
 
18 
 
342 
 
98 
Other assets
 
14 
 
24,929 
 
27,026 
Total assets
     
843,940 
 
847,030 

 


CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED) (continued)

CONSOLIDATED BALANCE SHEET (continued)

       
At 
30 June 
2014 
 
At 
31 Dec 
2013 
Equity and liabilities
 
Note 
 
£ million 
 
£ million 
             
Liabilities
           
Deposits from banks
     
11,851 
 
13,982 
Customer deposits
 
15 
 
445,091 
 
441,311 
Items in course of transmission to banks
     
1,468 
 
774 
Trading and other financial liabilities at fair value through profit or loss
     
63,046 
 
43,625 
Derivative financial instruments
 
 
25,285 
 
30,464 
Notes in circulation
     
1,096 
 
1,176 
Debt securities in issue
 
16 
 
77,729 
 
87,102 
Liabilities arising from insurance contracts and
participating investment contracts
     
84,290 
 
82,777 
Liabilities arising from non-participating investment contracts
     
27,322 
 
27,590 
Unallocated surplus within insurance businesses
     
346 
 
391 
Other liabilities
 
17 
 
29,669 
 
40,607 
Retirement benefit obligations
 
18 
 
1,001 
 
1,096 
Current tax liabilities
     
177 
 
147 
Deferred tax liabilities
     
56 
 
Other provisions
     
3,960 
 
4,337 
Subordinated liabilities
 
19 
 
25,675 
 
32,312 
Total liabilities
     
798,062 
 
807,694 
             
Equity
           
Share capital
 
20 
 
7,146 
 
7,145 
Share premium account
 
22 
 
17,281 
 
17,279 
Other reserves
 
22 
 
11,249 
 
10,477 
Retained profits
 
22 
 
3,925 
 
4,088 
Shareholders’ equity
     
39,601 
 
38,989 
Other equity instruments
 
21 
 
5,329 
 
− 
Total equity excluding non-controlling interests
     
44,930 
 
38,989 
Non-controlling interests
     
948 
 
347 
Total equity
     
45,878 
 
39,336 
Total equity and liabilities
     
843,940 
 
847,030 


 


CONDENSED CONSOLIDATED HALF-YEAR FINANCIAL STATEMENTS (UNAUDITED) (continued)

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

   
Share  capital and 
premium 
Other 
equity 
instruments
 
Other 
reserves 
 
Retained 
profits 
 
Total 
Non- 
controlling
interests 
 
Total
   
£ million 
 
£ million 
 
£ million 
 
£ million 
 
£ million 
 
£ million 
 
£ million 
                             
Balance at 1 January 2014
 
24,424
 
− 
 
10,477 
 
4,088 
 
38,989 
 
347 
 
39,336 
                             
Comprehensive income
                           
Profit for the period
 
– 
 
– 
 
− 
 
665 
 
665 
 
34 
 
699 
Other comprehensive income
                           
Post-retirement defined benefit scheme remeasurements, net of tax
 
– 
 
– 
 
– 
 
(479)
 
(479)
 
– 
 
(479)
Movements in revaluation reserve in respect of available-for-sale financial assets, net of tax
 
– 
 
– 
 
423 
 
– 
 
423 
 
– 
 
423 
Movements in cash flow hedging reserve, net of tax
 
– 
 
– 
 
350 
 
– 
 
350 
 
– 
 
350 
Currency translation differences (tax: nil)
 
– 
 
– 
 
(1)
 
– 
 
(1)
 
– 
 
(1)
Total other comprehensive income
 
– 
 
– 
 
772 
 
(479)
 
293 
 
– 
 
293 
Total comprehensive income
 
– 
 
– 
 
772 
 
186 
 
958 
 
34 
 
992 
Transactions with owners
                           
Dividends
 
– 
 
– 
 
− 
 
− 
 
− 
 
(8)
 
(8)
Distributions on other equity instruments, net of tax
 
– 
 
– 
 
– 
 
(71)
 
(71)
 
– 
 
(71)
Issue of ordinary shares
 
 
– 
 
– 
 
– 
 
 
– 
 
Issue of Additional Tier 1 securities (note 21)
 
– 
 
5,329 
 
– 
 
– 
 
5,329 
 
– 
 
5,329 
Movement in treasury shares
 
– 
 
– 
 
– 
 
(263)
 
(263)
 
– 
 
(263)
Value of employee services:
                           
Share option schemes
 
– 
 
– 
 
– 
 
21 
 
21 
 
– 
 
21 
Other employee award schemes
 
– 
 
– 
 
– 
 
99 
 
99 
 
– 
 
99 
Adjustment on sale of non-controlling interest in TSB (note 27)
 
– 
 
– 
 
− 
 
(135)
 
(135)
 
565 
 
430 
Other changes in non-controlling interests
 
– 
 
– 
 
 
– 
 
– 
 
– 
 
10 
 
10 
Total transactions with owners
 
 
5,329 
 
– 
 
(349)
 
4,983 
 
567 
 
5,550 
Balance at 30 June 2014
 
24,427 
 
5,329 
 
11,249 
 
3,925 
 
44,930 
 
948 
 
45,878 

 


CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) (continued)

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY (continued)

   
Share  capital and 
premium 
 
Other 
reserves 
 
Retained 
profits 
 
Total 
Non- 
controlling 
interests 
 
Total 
   
£ million 
 
£ million 
 
£ million 
 
£ million 
 
£ million 
 
£ million 
                         
Balance at 1 January 2013
 
23,914 
 
12,902 
 
5,080 
 
41,896 
 
685 
 
42,581 
                         
Comprehensive income
                       
Profit for the period
 
– 
 
– 
 
1,560 
 
1,560 
 
18 
 
1,578 
Other comprehensive income
                       
Post-retirement defined benefit scheme remeasurements,
net of tax
 
– 
 
– 
 
755 
 
755 
 
– 
 
755 
Movements in revaluation reserve
in respect of available-for-sale financial assets, net of tax
 
– 
 
(958)
 
– 
 
(958)
 
− 
 
(958)
Movements in cash flow hedging reserve, net of tax
 
– 
 
(226)
 
– 
 
(226)
 
– 
 
(226)
Currency translation differences (tax: nil)
 
– 
 
25 
 
– 
 
25 
 
– 
 
25 
Total other comprehensive income
– 
 
(1,159)
 
755 
 
(404)
 
− 
 
(404)
Total comprehensive income
 
– 
 
(1,159)
 
2,315 
 
1,156 
 
18 
 
1,174 
Transactions with owners
                       
Dividends
 
– 
 
– 
 
– 
 
– 
 
(25)
 
(25)
Issue of ordinary shares
 
493 
 
– 
 
– 
 
493 
 
– 
 
493 
Movement in treasury shares
 
– 
 
– 
 
(361)
 
(361)
 
– 
 
(361)
Value of employee services:
                       
Share option schemes
 
– 
 
– 
 
34 
 
34 
 
– 
 
34 
Other employee award schemes
 
– 
 
– 
 
146 
 
146 
 
– 
 
146 
Change in non-controlling interests
– 
 
– 
 
– 
 
– 
 
(355)
 
(355)
Total transactions with owners
 
493 
 
– 
 
(181)
 
312 
 
(380)
 
(68)
Balance at 30 June 2013
 
24,407 
 
11,743 
 
7,214 
 
43,364 
 
323 
 
43,687 

 


CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) (continued)

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY (continued)

   
Share  capital and 
premium 
 
Other 
reserves 
 
Retained 
profits 
 
Total 
Non- 
controlling 
interests 
 
Total 
   
£ million 
 
£ million 
 
£ million 
 
£ million 
 
£ million 
 
£ million 
                         
Balance at 1 July 2013
 
24,407 
 
11,743 
 
7,214 
 
43,364 
 
323 
 
43,687 
                         
Comprehensive income
                       
(Loss) profit for the period
 
– 
 
– 
 
(2,398)
 
(2,398)
 
18 
 
(2,380)
Other comprehensive income
                       
Post-retirement defined benefit scheme remeasurements,
net of tax
 
– 
 
– 
 
(863)
 
(863)
 
– 
 
(863)
Movements in revaluation reserve
in respect of available-for-sale financial assets, net of tax
 
– 
 
(56)
 
– 
 
(56)
 
− 
 
(56)
Movements in cash flow hedging reserve, net of tax
 
– 
 
(1,179)
 
– 
 
(1,179)
 
– 
 
(1,179)
Currency translation differences (tax: nil)
 
– 
 
(31)
 
– 
 
(31)
 
– 
 
(31)
Total other comprehensive income
– 
 
(1,266)
 
(863)
 
(2,129)
 
− 
 
(2,129)
Total comprehensive income
 
– 
 
(1,266)
 
(3,261)
 
(4,527)
 
18 
 
(4,509)
Transactions with owners
                       
Issue of ordinary shares
 
17 
 
– 
 
– 
 
17 
 
– 
 
17 
Movement in treasury shares
 
– 
 
– 
 
(119)
 
(119)
 
– 
 
(119)
Value of employee services:
                       
Share option schemes
 
– 
 
– 
 
108 
 
108 
 
– 
 
108 
Other employee award schemes
 
– 
 
– 
 
146 
 
146 
 
– 
 
146 
Change in non-controlling interests
– 
 
– 
 
– 
 
– 
 
 
Total transactions with owners
 
17 
 
– 
 
135 
 
152 
 
 
158 
Balance at 31 December 2013
 
24,424 
 
10,477 
 
4,088 
 
38,989 
 
347 
 
39,336 

 


 
CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) (continued)

CONSOLIDATED CASH FLOW STATEMENT

 
 
Half-year 
to 30 June  2014 
 
Half-year 
to 30 June  2013 
 
Half-year 
to 31 Dec  2013 
   
£ million 
 
£ million 
 
£ million 
             
Profit (loss) before tax
 
863 
 
2,134 
 
(1,719)
Adjustments for:
           
Change in operating assets
 
1,723 
 
6,234 
 
10,883 
Change in operating liabilities
 
3,381 
 
(19,518)
 
(24,752)
Non-cash and other items
 
1,651 
 
(6,145)
 
17,376 
Tax received (paid)
 
 
(26)
 
Net cash provided by (used in) operating activities
 
7,620 
 
(17,321)
 
1,790 
             
Cash flows from investing activities
           
Purchase of financial assets
 
(7,363)
 
(25,776)
 
(11,183)
Proceeds from sale and maturity of financial assets
 
1,685 
 
19,647 
 
1,905 
Purchase of fixed assets
 
(1,651)
 
(1,852)
 
(1,130)
Proceeds from sale of fixed assets
 
725 
 
1,444 
 
646 
Acquisition of businesses, net of cash acquired
 
(1)
 
(2)
 
(4)
Disposal of businesses, net of cash disposed
 
536 
 
(586)
 
1,282 
Net cash used in investing activities
 
(6,069)
 
(7,125)
 
(8,484)
             
Cash flows from financing activities
           
Distributions on other equity instruments
 
(91)
 
− 
 
− 
Dividends paid to non-controlling interests
 
(8)
 
(25)
 
− 
Interest paid on subordinated liabilities
 
(1,416)
 
(1,268)
 
(1,183)
Proceeds from issue of subordinated liabilities
 
− 
 
1,500 
 
− 
Proceeds from issue of ordinary shares
 
 
350 
 
− 
Repayment of subordinated liabilities
 
(1,240)
 
(1,821)
 
(621)
Change in non-controlling interests
 
10 
 
 
(2)
Sale of non-controlling interest in TSB
 
430 
 
− 
 
− 
Net cash used in financing activities
 
(2,312)
 
(1,262)
 
(1,806)
Effects of exchange rate changes on cash and cash equivalents
 
 
(12)
 
(41)
Change in cash and cash equivalents
 
(757)
 
(25,720)
 
(8,541)
Cash and cash equivalents at beginning of period
 
66,797 
 
101,058 
 
75,338 
Cash and cash equivalents at end of period
 
66,040 
 
75,338 
 
66,797 

Cash and cash equivalents comprise cash and balances at central banks (excluding mandatory deposits) and amounts due from banks with a maturity of less than three months.


 

1.
Accounting policies, presentation and estimates

These condensed consolidated half-year financial statements as at and for the period to 30 June 2014 have been prepared in accordance with the Disclosure Rules and Transparency Rules of the Financial Conduct Authority (FCA) and with International Accounting Standard 34 (IAS 34), Interim Financial Reporting as adopted by the European Union and comprise the results of Lloyds Banking Group plc (the Company) together with its subsidiaries (the Group). They do not include all of the information required for full annual financial statements and should be read in conjunction with the Group’s consolidated financial statements as at and for the year ended 31 December 2013 which were prepared in accordance with International Financial Reporting Standards (IFRS) as adopted by the European Union. Copies of the 2013 annual report and accounts are available on the Group’s website and are available upon request from Investor Relations, Lloyds Banking Group plc, 25 Gresham Street, London EC2V 7HN.

The British Bankers’ Association’s Code for Financial Reporting Disclosure (the Disclosure Code) sets out disclosure principles together with supporting guidance in respect of the financial statements of UK banks. The Group has adopted the Disclosure Code and these condensed consolidated half-year financial statements have been prepared in compliance with the Disclosure Code’s principles. Terminology used in these condensed consolidated half-year financial statements is consistent with that used in the Group’s 2013 annual report and accounts where a glossary of terms can be found.

The directors consider that it is appropriate to continue to adopt the going concern basis in preparing the condensed consolidated half-year financial statements. In reaching this assessment, the directors have considered projections for the Group’s capital and funding position and have had regard to the factors set out in Principal risks and uncertainties: Funding and liquidity on page 39.

The accounting policies are consistent with those applied by the Group in its 2013 annual report and accounts except as described below.

On 1 January 2014 the Group adopted the following amendments to standards and interpretations:

Amendments to IAS 32 Financial Instruments: Presentation – Offsetting Financial Assets and Financial Liabilities
The amendments to IAS 32 clarify the requirements for offsetting financial instruments and address inconsistencies identified in applying the offsetting criteria used in the standard.

IFRIC 21 Levies
This interpretation clarifies that the obligating event that gives rise to a liability to pay a government levy is the activity that triggers the payment of the levy as set out in the relevant legislation and that operating in a future period, irrespective of the difficulties involved in exiting a market, does not create a constructive obligation to pay a levy.

These changes have not had a significant impact on the Group.

Future accounting developments
Details of those IFRS pronouncements which will be relevant to the Group but which will not be effective at 31 December 2014 and which have not been applied in preparing these condensed consolidated half-year financial statements are set out in note 28.

Critical accounting estimates and judgements
The preparation of the Group’s financial statements requires management to make judgements, estimates and assumptions that impact the application of accounting policies and the reported amounts of assets, liabilities, income and expenses. Due to the inherent uncertainty in making estimates, actual results reported in future periods may include amounts which differ from those estimates. Estimates, judgements and assumptions are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. There have been no significant changes in the basis upon which estimates have been determined, compared to that applied at 31 December 2013.

 


2.
Segmental analysis

Lloyds Banking Group provides a wide range of banking and financial services in the UK and in certain locations overseas.

The Group Executive Committee (GEC) has been determined to be the chief operating decision maker for the Group. The Group’s operating segments reflect its organisational and management structures. GEC reviews the Group’s internal reporting based around these segments in order to assess performance and allocate resources. This assessment includes a consideration of each segment’s net interest revenue and consequently the total interest income and expense for all reportable segments is presented on a net basis. The segments are differentiated by the type of products provided, by whether the customers are individuals or corporate entities and by the geographical location of the customer.

The segmental results and comparatives are presented on an underlying basis, the basis reviewed by the chief operating decision maker. The effects of asset sales, volatile items, liability management and the unwind of acquisition-related fair value adjustments are excluded in arriving at underlying profit.

Following a reorganisation, the Group’s activities are now organised into six financial reporting segments: Retail; Commercial Banking; Consumer Finance; Insurance; TSB; and Run-off and Central items.  The most significant changes to the segmental structure are:

·  
The Wealth business has been integrated into the Retail division;
·  
The Consumer Finance division now includes credit cards, asset finance and the European online deposits businesses; the Retail and Commercial Banking credit cards businesses have transferred into Consumer Finance;
·  
TSB now operates as a standalone listed entity following the IPO;
·  
Run-off manages the remaining portfolio of assets which are outside of the Group’s risk appetite.

Comparative figures have been restated for all of these changes.  The Group’s underlying profit and statutory results are unchanged as a result of these restatements.

Retail offers a broad range of financial service products, including current accounts, savings, personal loans and mortgages, in the UK to retail customers, and now incorporates wealth and small business customers.  It is also a distributor of insurance, protection and credit cards, and through Wealth, a range of long-term savings and investment products. Retail has continued to make progress in delivering its customer-led, multi-brand and multi-channel strategy to be the best bank for customers in the UK with a primary focus on meeting the needs of customers through investment in service, products and distribution.

Commercial Banking is client led, focusing on SME, Mid Markets, Global Corporates and Financial Institution clients providing products across Lending, Global Transaction Banking, Financial Markets and Debt Capital Markets and private equity financing through Lloyds Development Capital.

The Consumer Finance division comprises the Group’s consumer and corporate Credit Card businesses, along with the Black Horse motor financing and Lex Autolease car leasing businesses in Asset Finance.  The Group’s European deposits and Dutch retail mortgage businesses are managed within Asset Finance.

Insurance is a core part of Lloyds Banking Group and is focused on four key markets: Corporate Pensions, Protection, Retirement and Home Insurance, to enable customers to protect themselves today and prepare for a secure financial future.

TSB is a separately listed multi-channel retail banking business with branches in England, Wales and Scotland; it has a digital distribution platform and four telephony contact centres.  It serves retail and small business customers; providing a full range of retail banking products.

 


 
2.
Segmental analysis (continued)

Run-off includes certain assets previously classified as outside of the Group’s risk appetite and the results and gains on sale relating to businesses disposed in 2013 and 2014. Central items include income and expenditure not recharged to divisions, including the costs of certain central and head office functions. Central items also includes the costs of managing the Group’s technology platforms, branch and head office property estate, operations (including payments, banking operations and collections) and sourcing, the costs of which are predominantly recharged to the other divisions. It also reflects other items not recharged to the divisions.

Inter-segment services are generally recharged at cost, with the exception of the internal commission arrangements between the UK branch and other distribution networks and the insurance product manufacturing businesses within the Group, where a profit margin is also charged. Inter-segment lending and deposits are generally entered into at market rates, except that non-interest bearing balances are priced at a rate that reflects the external yield that could be earned on such funds.

For the majority of those derivative contracts entered into by business units for risk management purposes, the business unit recognises the net interest income or expense on an accrual accounting basis and transfers the remainder of the movement in the fair value of the derivative to the central group segment where the resulting accounting volatility is managed where possible through the establishment of hedge accounting relationships. Any change in fair value of the hedged instrument attributable to the hedged risk is also recorded within the central group segment. This allocation of the fair value of the derivative and change in fair value of the hedged instrument attributable to the hedged risk avoids accounting asymmetry in segmental results and leads to accounting volatility in the central group segment where it is managed.

 


 
2.
Segmental analysis (continued)

Half-year to 30 June 2014
 
Net 
interest 
income 
 
Other 
income, net of insurance claims 
Total 
income, 
net of 
insurance 
claims 
Profit 
(loss) 
before tax 
 
External 
revenue 
 
Inter- 
segment 
revenue 
   
£m 
 
£m 
 
£m 
 
£m 
 
£m 
 
£m 
                         
Underlying basis
                       
Retail
 
3,493 
 
700 
 
4,193 
 
1,710 
 
4,497 
 
(304)
Commercial Banking
 
1,234 
 
984 
 
2,218 
 
1,156 
 
1,785 
 
433 
Consumer Finance
 
645 
 
675 
 
1,320 
 
534 
 
1,377 
 
(57)
Insurance
 
(64)
 
854 
 
790 
 
461 
 
859 
 
(69)
TSB
 
400 
 
72 
 
472 
 
226 
 
451 
 
21 
Run-off and Central items
 
96 
 
163 
 
259 
 
(268)
 
283 
 
(24)
Group
 
5,804 
 
3,448 
 
9,252 
 
3,819 
 
9,252 
 
– 
Reconciling items:
                       
Insurance grossing adjustment
 
(239)
 
314 
 
75 
 
– 
       
Asset sales, volatile items and liability management1
 
10 
 
(1,135)
 
(1,125)
 
(1,130)
       
Volatility relating to the insurance business
 
– 
 
(122)
 
(122)
 
(122)
       
Simplification costs
 
– 
 
– 
 
– 
 
(519)
       
TSB costs
 
– 
 
– 
 
– 
 
(309)
       
Payment protection insurance provision
 
– 
 
– 
 
– 
 
(600)
       
Other regulatory provisions
 
– 
 
– 
 
– 
 
(500)
       
Past service credit2
 
– 
 
– 
 
– 
 
710 
       
Amortisation of purchased intangibles
 
– 
 
– 
 
– 
 
(171)
       
Fair value unwind
 
(313)
 
(71)
 
(384)
 
(315)
       
Group – statutory
 
5,262 
 
2,434 
 
7,696 
 
863 
       

1
Includes (i) gains or losses on disposals of assets which are not part of normal business operations; (ii) the net effect of banking volatility, changes in the fair value of the equity conversion feature of the Group’s Enhanced Capital Notes and net derivative valuation adjustments; and (iii) the results of liability management exercises.
2
This represents the curtailment credit of £843 million following the Group’s decision to reduce the cap on pensionable pay (see note 4) partly offset by the cost of other changes to the pay, benefits and reward offered to employees.

 


 
2.
Segmental analysis (continued)

Half-year to 30 June 2013
 
Net 
interest 
income 
 
Other 
income, 
net of  insurance  claims 
 
Total 
income, 
net of 
insurance 
claims 
Profit (loss) 
before tax 
 
External 
revenue 
 
Inter- 
segment 
revenue 
   
£m 
 
£m 
 
£m 
 
£m 
 
£m 
 
£m 
                         
Underlying basis
                       
Retail
 
3,036 
 
733 
 
3,769 
 
1,300 
 
4,107 
 
(338)
Commercial Banking
 
1,009 
 
1,154 
 
2,163 
 
854 
 
1,507 
 
656 
Consumer Finance
 
670 
 
681 
 
1,351 
 
509 
 
1,381 
 
(30)
Insurance
 
(49)
 
945 
 
896 
 
559 
 
1,187 
 
(291)
TSB
 
305 
 
88 
 
393 
 
60 
 
431 
 
(38)
Run-off and Central items
 
235 
 
657 
 
892 
 
(380)
 
851 
 
41 
Group
 
5,206 
 
4,258 
 
9,464 
 
2,902 
 
9,464 
 
– 
Reconciling items:
                       
Insurance grossing adjustment
 
(1,700)
 
1,821 
 
121 
 
– 
       
Asset sales, volatile items and liability management1
 
12 
 
558 
 
570 
 
376 
       
Volatility relating to the insurance business
 
 
478 
 
485 
 
485 
       
Simplification costs
 
– 
 
– 
 
– 
 
(409)
       
TSB costs
 
– 
 
– 
 
– 
 
(377)
       
Past service pensions cost
 
– 
 
– 
 
– 
 
(104)
       
Payment protection insurance provision
 
– 
 
– 
 
– 
 
(500)
       
Other regulatory provisions
 
– 
 
– 
 
– 
 
(75)
       
Amortisation of purchased intangibles
 
– 
 
– 
 
– 
 
(200)
       
Fair value unwind
 
(255)
 
– 
 
(255)
 
36 
       
Group – statutory
 
3,270 
 
7,115 
 
10,385 
 
2,134 
       

1
Includes (i) gains or losses on disposals of assets, including centrally held government bonds, which are not part of normal business operations; (ii) the net effect of banking volatility, changes in the fair value of the equity conversion feature of the Group’s Enhanced Capital Notes and net derivative valuation adjustments; and (iii) the results of liability management exercises.

 


 
2.
Segmental analysis (continued)

Half-year to 31 December 2013
 
Net 
interest 
income 
 
Other 
income, 
net of  insurance  claims 
 
Total 
income, 
net of 
insurance 
claims 
Profit (loss) 
before tax 
 
External 
revenue 
 
Inter- 
segment 
revenue 
   
£m 
 
£m 
 
£m 
 
£m 
 
£m 
 
£m 
                         
Underlying basis
                       
Retail
 
3,464 
 
702 
 
4,166 
 
1,715 
 
4,419 
 
(253)
Commercial Banking
 
1,104 
 
1,105 
 
2,209 
 
1,036 
 
1,452 
 
757 
Consumer Finance
 
663 
 
678 
 
1,341 
 
456 
 
1,391 
 
(50)
Insurance
 
(58)
 
919 
 
861 
 
529 
 
1,252 
 
(391)
TSB
 
310 
 
75 
 
385 
 
46 
 
432 
 
(47)
Run-off and Central items
 
196 
 
183 
 
379 
 
(518)
 
395 
 
(16)
Group
 
5,679 
 
3,662 
 
9,341 
 
3,264 
 
9,341 
 
– 
Reconciling items:
                       
Insurance grossing adjustment
 
(1,230)
 
1,253 
 
23 
 
– 
       
Asset sales, volatile items and liability management1
 
 
(1,018)
 
(1,016)
 
(1,096)
       
Volatility relating to the insurance business
 
(7)
 
190 
 
183 
 
183 
       
Simplification costs
 
– 
 
– 
 
– 
 
(421)
       
TSB costs
 
– 
 
– 
 
– 
 
(310)
       
Payment protection insurance provision
 
– 
 
– 
 
– 
 
(2,550)
       
Other regulatory provisions
 
– 
 
– 
 
− 
 
(330)
       
Amortisation of purchased intangibles
 
– 
 
– 
 
– 
 
(195)
       
Fair value unwind
 
(376)
 
(62)
 
(438)
 
(264)
       
Group – statutory
 
4,068 
 
4,025 
 
8,093 
 
(1,719)
       

1
Includes (i) gains or losses on disposals of assets, including centrally held government bonds, which are not part of normal business operations; (ii) the net effect of banking volatility, changes in the fair value of the equity conversion feature of the Group’s Enhanced Capital Notes and net derivative valuation adjustments; and (iii) the results of liability management exercises.


 


 
2.
Segmental analysis (continued)

Segment external assets
 
At 
30 June 
2014 
 
At 
31 Dec 
2013 
   
£m 
 
£m 
         
Retail
 
317,593 
 
317,146 
Commercial Banking
 
238,099 
 
232,421 
Consumer Finance
 
24,360 
 
25,025 
Insurance
 
145,106 
 
155,378 
TSB
 
26,284 
 
24,084 
Run-off and Central items
 
92,498 
 
92,976 
Total Group
 
843,940 
 
847,030 
         
Segment customer deposits
       
Retail
 
284,273 
 
283,189 
Commercial Banking
 
117,168 
 
113,498 
Consumer Finance
 
17,423 
 
18,733 
TSB
 
23,700 
 
23,100 
Run-off and Central items
 
2,527 
 
2,791 
Total Group
 
445,091 
 
441,311 
         
Segment external liabilities
       
Retail
 
297,999 
 
300,412 
Commercial Banking
 
225,145 
 
211,379 
Consumer Finance
 
21,096 
 
21,868 
Insurance
 
138,947 
 
149,445 
TSB
 
24,221 
 
23,289 
Run-off and Central items
 
90,654 
 
101,301 
Total Group
 
798,062 
 
807,694 


 


3.
Other income

   
Half-year 
to 30 June  2014 
 
Half-year 
to 30 June  2013 
 
Half-year 
to 31 Dec  2013 
   
£m 
 
£m 
 
£m 
             
Fee and commission income:
           
Current account fees
 
466 
 
485 
 
488 
Credit and debit card fees
 
510 
 
475 
 
509 
Other fees and commissions
 
860 
 
1,234 
 
928 
   
1,836 
 
2,194 
 
1,925 
Fee and commission expense
 
(609)
 
(730)
 
(655)
Net fee and commission income
 
1,227 
 
1,464 
 
1,270 
Net trading income
 
4,588 
 
11,015 
 
5,452 
Insurance premium income
 
3,492 
 
3,851 
 
4,346 
Gains (losses) on sale of available-for-sale financial assets
 
85 
 
711 
 
(82)
Liability management1,2
 
(1,376)
 
(97)
 
(45)
Other3,4
 
756 
 
1,858 
 
904 
Other operating income
 
(535)
 
2,472 
 
777 
Total other income
 
8,772 
 
18,802 
 
11,845 

1
In April 2014, the Group completed concurrent Sterling, Euro and Dollar exchange offers with holders of certain series of its Enhanced Capital Notes (ECNs) to exchange the ECNs for new Additional Tier 1 (AT1) securities. In addition the Group completed a tender offer to eligible retail holders outside the United States to sell their Sterling-denominated ECNs for cash. The exchange offers completed with the equivalent of £5.0 billion of ECNs being exchanged for the equivalent of £5.35 billion of AT1 securities, before issue costs. The retail tender offer completed with approximately £58.5 million of ECNs being repurchased for cash. A loss of £1,362 million has been recognised in relation to these exchange and tender transactions in the half-year to 30 June 2014.
2
Losses of £14 million arose in the half-year to 30 June 2014 (half-year to 30 June 2013: £97 million; half-year to 31 December 2013: £45 million) on other transactions undertaken as part of the Group’s management of its wholesale funding and capital.
3
On 31 March 2014 the Group completed the sale of Scottish Widows Investment Partnership, realising a gain of £128 million.
4
During 2013 the Group completed a number of disposals of assets and businesses, including:
- On 15 March 2013 the Group completed the sale of 102 million shares in St. James’s Place plc, reducing the Group’s holding in that company to approximately 37 per cent. The Group realised a gain of £394 million on the sale of those shares and the fair valuation of the Group’s residual stake. On 29 May 2013 the Group completed the sale of a further 77 million shares, generating a profit of £39 million and on 13 December 2013 completed the sale of the remainder of its holding, generating a profit of £107 million.
- On 31 May 2013, the Group sold a portfolio of US RMBS (residential mortgage-backed securities) for a cash consideration of £3.3 billion, realising a profit of £538 million.
- On 30 June 2013 the Group disposed of its Spanish retail banking operations, including Lloyds Bank International S.A.U and Lloyds Investment España SGIIC S.A.U, to Banco Sabadell, S.A. realising a loss of £256 million.
- On 31 December 2013, the Group completed the sale of its Australian operations (which principally comprise Capital Finance Australia Limited, a provider of motor and equipment asset finance, and BOS International (Australia) Limited, a corporate lending business) generating a profit on sale of £49 million.
- On 21 August 2013 the Group announced the sale of its German life insurance business, Heidelberger Lebensversicherung AG, which completed in the first quarter of 2014; an impairment of £382 million was recognised in the half-year to  31 December 2013.


 

4.
Operating expenses

   
Half-year 
to 30 June  2014 
 
Half-year 
to 30 June  2013 
 
Half-year 
to 31 Dec  2013 
   
£m 
 
£m 
 
£m 
             
Administrative expenses
           
Staff costs:
           
Salaries
 
1,873  
 
1,927  
 
1,877  
Social security costs
 
201  
 
202  
 
183  
Pensions and other post-retirement benefit schemes:
           
Past service (credits) charges1
   
(822)
     
104 
     
− 
 
Other
   
292 
     
329 
     
325 
 
   
(530) 
 
433  
 
325  
Restructuring costs
 
108  
 
82  
 
29  
Other staff costs
 
405  
 
364  
 
419  
   
2,057  
 
3,008  
 
2,833  
Premises and equipment:
           
Rent and rates
 
218  
 
229  
 
238  
Hire of equipment
 
7  
 
7  
 
8  
Repairs and maintenance
 
99  
 
92  
 
86  
Other
 
120  
 
162  
 
148  
   
444  
 
490  
 
480  
Other expenses:
           
Communications and data processing
 
595  
 
581  
 
588  
Advertising and promotion
 
162  
 
140  
 
173  
Professional fees
 
243  
 
215  
 
210  
Other
 
641  
 
590  
 
619  
   
1,641  
 
1,526  
 
1,590  
   
4,142  
 
5,024  
 
4,903  
Depreciation and amortisation
 
950  
 
969  
 
971  
Total operating expenses, excluding regulatory provisions
 
5,092  
 
5,993  
 
5,874  
Regulatory provisions:
           
Payment protection insurance provision (note 23)
 
600  
 
500  
 
2,550  
Other regulatory provisions (note 23)
 
500  
 
75  
 
330  
   
1,100  
 
575  
 
2,880  
Total operating expenses
 
6,192  
 
6,568  
 
8,754  

1
On 11 March 2014 the Group announced a change to its defined benefit pension schemes, revising the existing cap on the increases in pensionable pay used in calculating the pension benefit, from 2 per cent to nil with effect from 2 April 2014. The effect of this change was to reduce the Group's retirement benefit obligations recognised on the balance sheet by £843 million with a corresponding curtailment gain recognised in the income statement. This has been partly offset by a charge of £21 million following changes to pension arrangements for staff within the TSB business.
 
In 2013, the Group agreed certain changes to early retirement and commutation factors in two of its principal defined benefit pension schemes, resulting in a curtailment cost of £104 million recognised in the Group’s income statement in the half-year to 30 June 2013.


 


 
5.
Impairment

   
Half-year 
to 30 June  2014 
 
Half-year 
to 30 June  2013 
 
Half-year 
to 31 Dec  2013 
   
£m 
 
£m 
 
£m 
             
Impairment losses on loans and receivables:
           
Loans and advances to customers
 
639 
 
1,680 
 
1,045 
Debt securities classified as loans and receivables
 
− 
 
 
− 
Impairment losses on loans and receivables (note 11)
 
639 
 
1,681 
 
1,045 
Impairment of available-for-sale financial assets
 
 
 
13 
Total impairment charged to the income statement
 
641 
 
1,683 
 
1,058 

6.
Taxation

A reconciliation of the tax (charge) credit that would result from applying the standard UK corporation tax rate to the profit (loss) before tax, to the actual tax charge, is given below:

   
Half-year 
to 30 June  2014 
 
Half-year 
to 30 June  2013 
 
Half-year 
to 31 Dec  2013 
   
£m 
 
£m 
 
£m 
             
Profit (loss) before tax
 
863 
 
2,134 
 
(1,719)
             
Tax (charge) credit thereon at UK corporation tax rate of 21.5 per cent (2013: 23.25 per cent)
 
(186)
 
(496)
 
400 
Factors affecting tax (charge) credit:
           
UK corporation tax rate change
 
− 
 
− 
 
(594)
Disallowed items
 
(113)
 
(81)
 
(86)
Non-taxable items
 
58 
 
72 
 
60 
Overseas tax rate differences
 
(17)
 
19 
 
(135)
Gains exempted or covered by capital losses
 
147 
 
82 
 
(25)
Policyholder tax
 
(23)
 
(216)
 
(35)
Deferred tax on losses no longer recognised following sale of Australian operations
 
− 
 
− 
 
(348)
Deferred tax on Australian tax losses not previously recognised
 
− 
 
43 
 
17 
Adjustments in respect of previous years
 
(19)
 
20 
 
77 
Effect of results of joint ventures and associates
 
(3)
 
 
Other items
 
(8)
 
(1)
 
Tax charge
 
(164)
 
(556)
 
(661)

In accordance with IAS 34, the Group’s income tax expense for the half-year to 30 June 2014 is based on the best estimate of the weighted-average annual income tax rate expected for the full financial year. The tax effects of one-off items are not included in the weighted-average annual income tax rate, but are recognised in the relevant period.


 


7.
Earnings (loss) per share

   
Half-year 
to 30 June  2014 
 
Half-year 
to 30 June  2013 
 
Half-year 
to 31 Dec  2013 
             
Basic
           
Profit (loss) attributable to ordinary shareholders
 
£574m 
 
£1,560m 
 
£(2,398)m 
Tax credit on distributions to other equity holders
 
£20m 
 
− 
 
− 
   
£594m 
 
£1,560m 
 
£(2,398)m 
             
Weighted average number of ordinary shares in issue
 
71,350m 
 
70,672m 
 
71,341m 
Earnings (loss) per share
 
0.8p 
 
2.2p 
 
(3.4)p 
             
Fully diluted
           
Profit (loss) attributable to ordinary shareholders
 
£574m 
 
£1,560m 
 
£(2,398)m 
Tax credit on distributions to other equity holders
 
£20m 
 
− 
 
− 
   
£594m 
 
£1,560m 
 
£(2,398)m 
             
Weighted average number of ordinary shares in issue
 
72,399m 
 
71,514m 
 
71,341m 
Earnings (loss) per share
 
0.8p 
 
2.2p 
 
(3.4)p 


8.         Trading and other financial assets at fair value through profit or loss

   
At 
30 June 
2014 
 
At 
31 Dec 
2013 
   
£m 
 
£m 
         
Trading assets
 
42,126 
 
37,350 
         
Other financial assets at fair value through profit or loss:
       
Treasury and other bills
 
53 
 
54 
Loans and advances to customers
 
20 
 
27 
Debt securities
 
39,227 
 
38,853 
Equity shares
 
65,761 
 
66,399 
   
105,061 
 
105,333 
Total trading and other financial assets at fair value through profit or loss
 
147,187 
 
142,683 

Included in the above is £100,311 million (31 December 2013: £100,706 million) of assets relating to the insurance businesses.

 


 
9.
Derivative financial instruments

   
30 June 2014
 
31 December 2013
   
Fair value 
of assets 
Fair value 
of liabilities 
 
Fair value 
of assets 
 
Fair value 
of liabilities 
   
£m 
 
£m 
 
£m 
 
£m 
                 
Hedging
               
Derivatives designated as fair value hedges
 
4,740 
 
1,015 
 
5,100 
 
1,497 
Derivatives designated as cash flow hedges
 
1,664 
 
3,684 
 
1,687 
 
3,021 
   
6,404 
 
4,699 
 
6,787 
 
4,518 
Trading and other
               
Exchange rate contracts
 
3,683 
 
4,762 
 
4,686 
 
5,671 
Interest rate contracts
 
15,130 
 
14,421 
 
18,479 
 
18,607 
Credit derivatives
 
181 
 
272 
 
208 
 
190 
Embedded equity conversion feature
 
471 
 
− 
 
1,212 
 
– 
Equity and other contracts
 
1,372 
 
1,131 
 
1,753 
 
1,478 
   
20,837 
 
20,586 
 
26,338 
 
25,946 
Total recognised derivative assets/liabilities
 
27,241 
 
25,285 
 
33,125 
 
30,464 

The Group reduces exposure to credit risk by using master netting agreements and by obtaining cash collateral. Of the derivative assets of £27,241 million at 30 June 2014 (31 December 2013: £33,125 million), £16,426 million (31 December 2013: £19,479 million) is available for offset under master netting arrangements. These do not meet the criteria under IAS 32 to enable derivative assets to be presented net of these balances. Of the remaining derivative assets of £10,815 million (31 December 2013: £13,646 million), cash collateral of £2,774 million (31 December 2013: £3,188 million) was held.

The embedded equity conversion feature of £471 million (31 December 2013: £1,212 million) reflects the value of the equity conversion feature contained in the Enhanced Capital Notes issued by the Group in 2009; a gain of £226 million arose from the change in fair value in the half-year to 30 June 2014 (half-year to 30 June 2013: loss of £142 million; half-year to 31 December 2013: loss of £67 million) and is included within net trading income. In addition, £967 million of the embedded derivative, being that portion of the embedded equity conversion feature related to ECNs derecognised pursuant to the Group’s exchange and retail tender transactions completed in April 2014 (see note 3), has been derecognised on completion of those transactions.

 


 
10.
Loans and advances to customers

   
At 
30 June 
2014 
 
At 
31 Dec 
2013 
   
£m 
 
£m 
         
Agriculture, forestry and fishing
 
6,303 
 
6,051 
Energy and water supply
 
3,982 
 
4,414 
Manufacturing
 
6,880 
 
7,650 
Construction
 
7,350 
 
7,024 
Transport, distribution and hotels
 
20,524 
 
22,294 
Postal and communications
 
1,915 
 
2,364 
Property companies
 
40,399 
 
44,277 
Financial, business and other services
 
47,032 
 
44,807 
Personal:
       
Mortgages
 
335,032 
 
335,611 
Other
 
22,456 
 
23,230 
Lease financing
 
3,814 
 
4,435 
Hire purchase
 
6,074 
 
5,090 
   
501,761 
 
507,247 
Allowance for impairment losses on loans and advances (note 11)
 
(10,416)
 
(11,966)
Total loans and advances to customers
 
491,345 
 
495,281 

Loans and advances to customers include advances securitised under the Group's securitisation and covered bond programmes. Further details are given in note 12.


11.
Allowance for impairment losses on loans and receivables

   
Half-year 
to 30 June  2014 
 
Half-year 
to 30 June  2013 
 
Half-year 
to 31 Dec  2013 
   
£m 
 
£m 
 
£m 
             
Opening balance
 
12,091 
 
15,459 
 
14,744 
Exchange and other adjustments
 
(320)
 
429 
 
(138)
Adjustment on disposal of businesses
 
− 
 
(104)
 
(72)
Advances written off
 
(2,047)
 
(2,833)
 
(3,481)
Recoveries of advances written off in previous years
 
283 
 
303 
 
153 
Unwinding of discount
 
(106)
 
(191)
 
(160)
Charge to the income statement (note 5)
 
639 
 
1,681 
 
1,045 
Balance at end of period
 
10,540 
 
14,744 
 
12,091 
             
In respect of:
           
Loans and advances to banks
 
− 
 
 
– 
Loans and advances to customers (note 10)
 
10,416 
 
14,605 
 
11,966 
Debt securities
 
124 
 
136 
 
125 
Balance at end of period
 
10,540 
 
14,744 
 
12,091 

 
 

 

12.
Securitisations and covered bonds

The Group's principal securitisation and covered bond programmes, together with the balances of the loans subject to these arrangements and the carrying value of the notes in issue, are listed in the table below.

 
30 June 2014
 
31 December 2013
 
Loans and 
advances 
securitised 
 
Notes in 
issue 
 
Loans and 
advances 
securitised 
 
Notes in 
issue 
Securitisation programmes1
 
£m 
 
£m 
 
£m 
 
£m 
                 
UK residential mortgages
 
54,431 
 
34,236 
 
55,998 
 
36,286 
Commercial loans
 
9,908 
 
9,960 
 
10,931 
 
11,259 
Credit card receivables
 
6,329 
 
4,174 
 
6,314 
 
3,992 
Dutch residential mortgages
 
4,102 
 
4,232 
 
4,381 
 
4,508 
Personal loans
 
1,820 
 
751 
 
2,729 
 
750 
PPP/PFI and project finance loans
 
471 
 
103 
 
525 
 
106 
   
77,061 
 
53,456 
 
80,878 
 
56,901 
Less held by the Group
     
(38,886)
     
(38,288)
Total securitisation programmes (note 16)
     
14,570 
     
18,613 
                 
Covered bond programmes
               
Residential mortgage-backed
 
51,805 
 
34,641 
 
59,576 
 
36,473 
Social housing loan-backed
 
2,439 
 
1,800 
 
2,536 
 
1,800 
   
54,244 
 
36,441 
 
62,112 
 
38,273 
Less held by the Group
     
(7,024)
     
(7,606)
Total covered bond programmes (note 16)
     
29,417 
     
30,667 
                 
Total securitisation and covered bond programmes
     
43,987 
     
49,280 

1
Includes securitisations utilising a combination of external funding and credit default swaps.

Securitisation programmes
Loans and advances to customers and debt securities classified as loans and receivables include loans securitised under the Group's securitisation programmes, the majority of which have been sold by subsidiary companies to bankruptcy remote structured entities. As the structured entities are funded by the issue of debt on terms whereby the majority of the risks and rewards of the portfolio are retained by the subsidiary, the structured entities are consolidated fully and all of these loans are retained on the Group's balance sheet, with the related notes in issue included within debt securities in issue (note 16).

Covered bond programmes
Certain loans and advances to customers have been assigned to bankruptcy remote limited liability partnerships to provide security to issues of covered bonds by the Group. The Group retains all of the risks and rewards associated with these loans and the partnerships are consolidated fully with the loans retained on the Group's balance sheet and the related covered bonds in issue included within debt securities in issue (note 16).

Cash deposits of £10,927 million (31 December 2013: £13,500 million) held by the Group are restricted in use to repayment of the debt securities issued by the structured entities, the term advances relating to covered bonds and other legal obligations.

Asset-backed conduits
In addition to the structured entities detailed above, the Group sponsors three asset-backed conduits: Argento, Cancara and Grampian, which invest in debt securities (note 13) and client receivables (note 10).

 


 
13.
Available-for-sale financial assets

   
At 
30 June 
2014 
 
At 
31 Dec 
2013 
   
£m 
 
£m 
         
Asset-backed securities
 
1,960 
 
2,178 
Other debt securities:
       
Bank and building society certificates of deposit
 
264 
 
208 
Government securities
 
42,293 
 
38,290 
Corporate and other debt securities
 
3,816 
 
1,855 
   
46,373 
 
40,353 
Equity shares
 
1,151 
 
570 
Treasury and other bills
 
864 
 
875 
Total
 
50,348 
 
43,976 


14.
Other assets

   
At 
30 June 
2014 
 
At 
31 Dec 
2013 
   
£m 
 
£m 
         
Assets arising from reinsurance contracts held
 
655 
 
732 
Deferred acquisition and origination costs
 
121 
 
130 
Settlement balances
 
6,339 
 
2,904 
Corporate pension asset
 
11,414 
 
9,984 
Investments in joint ventures and associates
 
72 
 
101 
Assets of disposal groups
 
− 
 
7,988 
Other assets and prepayments
 
6,328 
 
5,187 
Total other assets
 
24,929 
 
27,026 


15.
Customer deposits

   
At 
30 June 
2014 
 
At 
31 Dec 
2013 
   
£m 
 
£m 
         
Non-interest bearing current accounts
 
42,535 
 
40,802 
Interest bearing current accounts
 
83,619 
 
77,789 
Savings and investment accounts
 
262,309 
 
265,422 
Liabilities in respect of securities sold under repurchase agreements
 
− 
 
2,978 
Other customer deposits
 
56,628 
 
54,320 
Total
 
445,091 
 
441,311 



 
 
16.
Debt securities in issue

 
30 June 2014
 
31 December 2013
 
At fair value 
through 
profit or 
loss 
At 
amortised 
cost 
 
Total 
At fair value 
through  profit or  loss 
 
At 
amortised 
cost 
 
Total 
   
£m 
 
£m 
 
£m 
 
£m 
 
£m 
 
£m 
                         
Medium-term notes issued
 
5,562 
 
20,969 
 
26,531 
 
5,267 
 
23,921 
 
29,188 
Covered bonds (note 12)
 
− 
 
29,417 
 
29,417 
 
– 
 
30,667 
 
30,667 
Certificates of deposit
 
− 
 
6,810 
 
6,810 
 
– 
 
8,866 
 
8,866 
Securitisation notes (note 12)
 
− 
 
14,570 
 
14,570 
 
– 
 
18,613 
 
18,613 
Commercial paper
 
− 
 
5,963 
 
5,963 
 
– 
 
5,035 
 
5,035 
   
5,562 
 
77,729 
 
83,291 
 
5,267 
 
87,102 
 
92,369 


17.
Other liabilities

   
At 
30 June 
2014 
 
At 
31 Dec 
2013 
   
£m 
 
£m 
         
Settlement balances
 
3,538 
 
3,358 
Unitholders’ interest in Open Ended Investment Companies
 
17,311 
 
22,219 
Liabilities of disposal groups
 
− 
 
7,302 
Other creditors and accruals
 
8,820 
 
7,728 
Total other liabilities
 
29,669 
 
40,607 

 


 
18.
Post-retirement defined benefit schemes

 
The Group’s post-retirement defined benefit scheme obligations are comprised as follows:

   
At 
30 June 
2014 
 
At 
31 Dec 
2013 
   
£m 
 
£m 
         
Defined benefit pension schemes:
       
 - Fair value of scheme assets
 
33,864 
 
32,568 
 - Present value of funded obligations
 
(34,306)
 
(33,355)
Net pension scheme liability
 
(442)
 
(787)
Other post-retirement schemes
 
(217)
 
(211)
Net retirement benefit liability
 
(659)
 
(998)

Recognised on the balance sheet as:
       
Retirement benefit assets
 
342 
 
98 
Retirement benefit obligations
 
(1,001)
 
(1,096)
Net retirement benefit liability
 
(659)
 
(998)

The movement in the Group’s net post-retirement defined benefit scheme liability during the period was as follows:

   
£m 
     
At 1 January 2014
 
(998)
Exchange and other adjustments
 
− 
Income statement charge:
   
Regular cost
 
(181)
Curtailments (see below)
 
822 
   
641 
Employer contributions
 
297 
Remeasurement
 
(599)
At 30 June 2014
 
(659)

Included within curtailments is a credit of £843 million following the Group’s decision to reduce the cap on pensionable pay (see note 4); this is partly offset by a charge of £21 million following changes to pension arrangements for staff within the TSB business.

The principal assumptions used in the valuations of the defined benefit pension scheme were as follows:

   
At 
30 June 
2014 
 
At 
31 Dec 
2013 
   
 
         
Discount rate
 
4.32 
 
4.60 
Rate of inflation:
       
Retail Prices Index
 
3.23 
 
3.30 
Consumer Price Index
 
2.23 
 
2.30 
Rate of salary increases
 
0.00 
 
2.00 
Weighted-average rate of increase for pensions in payment
 
2.74 
 
2.80 

The application of the revised assumptions as at 30 June 2014 to the Group’s principal post-retirement defined benefit schemes has resulted in a remeasurement loss of £599 million which has been recognised in other comprehensive income, net of deferred tax of £120 million.

 
19.
Subordinated liabilities

The Group’s subordinated liabilities are comprised as follows:

   
At 
30 June 
2014 
 
At 
31 Dec 
2013 
   
£m 
 
£m 
         
Preference shares
 
889 
 
876 
Preferred securities
 
3,654 
 
4,301 
Undated subordinated liabilities
 
1,776 
 
1,916 
Enhanced Capital Notes
 
3,656 
 
8,938 
Dated subordinated liabilities
 
15,700 
 
16,281 
Total subordinated liabilities
 
25,675 
 
32,312 

The movement in subordinated liabilities during the period was as follows:

   
Half-year 
to 30 June  2014 
 
Half-year 
to 30 June  2013 
 
Half-year 
to 31 Dec  2013 
   
£m 
 
£m 
 
£m 
             
Opening balance
 
32,312 
 
34,092 
 
34,235 
New issues during the period
 
− 
 
1,500 
 
− 
Exchange offer in respect of Enhanced Capital Notes
(notes 3 and 21)
 
(4,961)
 
− 
 
− 
Other repurchases and redemptions during the period
 
(1,240)
 
(1,821)
 
(621)
Foreign exchange and other movements
 
(436)
 
464 
 
(1,302)
At end of period
 
25,675 
 
34,235 
 
32,312 


20.
Share capital

Movements in share capital during the period were as follows:

   
Number of  shares 
   
   
(million) 
 
£m 
         
Ordinary shares of 10p each
       
At 1 January 2014
 
71,368 
 
7,137 
Issued in the period (see below)
 
 
At 30 June 2014
 
71,374 
 
7,138 
         
Limited voting ordinary shares of 10p each
       
At 1 January and 30 June 2014
 
81 
 
Total share capital
     
7,146 

The ordinary shares issued in the period were in respect of employee share schemes.
 


 
21.         Other equity instruments

       
£m 
At 1 January 2014
     
− 
Additional Tier 1 securities issued in the period:
       
Sterling notes (£3,725 million nominal)
     
3,707 
Euro notes (€750 million nominal)
     
619 
US dollar notes ($1,675 million nominal)
     
1,003 
At 30 June 2014
     
5,329 

On 6 March 2014 the Group announced concurrent Sterling, Euro and Dollar exchange offers for holders of certain series of its Enhanced Capital Notes (ECNs) to exchange them for new Additional Tier 1 (AT1) securities. The exchange offers completed in April 2014 and resulted in a total of £5,329 million of AT1 securities being issued, after issue costs.

The AT1 securities are Fixed Rate Resetting Perpetual Subordinated Contingent Convertible Securities with no fixed maturity or redemption date.

The principal terms of the AT1 securities are described below:

·  
The securities rank behind the claims against Lloyds Banking Group plc of (a) unsubordinated creditors, (b) claims which are, or are expressed to be, subordinated to the claims of unsubordinated creditors of Lloyds Banking Group plc but not further or otherwise or (c) whose claims are, or are expressed to be, junior to the claims of other creditors of Lloyds Banking Group, whether subordinated or unsubordinated, other than those whose claims rank, or are expressed to rank, pari passu with, or junior to, the claims of the holders of the AT1 Securities in a winding-up occurring prior to the Conversion Trigger.
·  
The securities bear a fixed rate of interest until the first call date. After the initial call date, in the event that they are not redeemed, the AT1 securities will bear interest at rates fixed periodically in advance for five year periods based on market rates.
·  
Interest on the securities will be due and payable only at the sole discretion of Lloyds Banking Group plc, and Lloyds Banking Group plc may at any time elect to cancel any Interest Payment (or any part thereof) which would otherwise be payable on any Interest Payment Date. There are also certain restrictions on the payment of interest as specified in the terms.
·  
The securities are undated and are repayable, at the option of Lloyds Banking Group plc, in whole at the first call date, or on any fifth anniversary after the first call date. In addition, the AT1 securities are repayable, at the option of Lloyds Banking Group plc, in whole for certain regulatory or tax reasons. Any repayments require the prior consent of the PRA.
·  
The securities convert into ordinary shares of Lloyds Banking Group plc, at a pre-determined price, should the fully loaded Common Equity Tier 1 ratio of the Group fall below 7.0 per cent.

 


 
22.
Reserves

       
Other reserves
   
   
Share 
premium 
   
Available- 
for-sale 
 
Cash flow 
hedging 
 
Merger 
and other 
   
Total 
 
Retained 
profits 
   
£m 
   
£m 
 
£m 
 
£m 
   
£m 
 
£m 
                             
At 1 January 2014
 
17,279 
   
(615)
 
(1,055)
 
12,147 
   
10,477 
 
4,088 
Issue of ordinary shares
 
   
– 
 
– 
 
– 
   
– 
 
– 
Profit for the period
 
– 
   
– 
 
– 
 
– 
   
– 
 
665 
Distributions on other equity instruments, net of tax
 
– 
   
– 
 
– 
 
– 
   
– 
 
(71)
Post-retirement defined benefit scheme remeasurements
(net of tax)
 
– 
   
– 
 
– 
 
– 
   
– 
 
(479)
Movement in treasury shares
 
– 
   
– 
 
– 
 
– 
   
– 
 
(263)
Value of employee
services:
                           
Share option schemes
 
– 
   
– 
 
– 
 
– 
   
– 
 
21 
Other employee award schemes
 
– 
   
– 
 
– 
 
– 
   
– 
 
99 
Change in fair value of available-for-sale assets (net of tax)
 
– 
   
495 
 
– 
 
– 
   
495 
 
– 
Change in fair value of hedging derivatives
(net of tax)
 
– 
   
– 
 
886 
 
– 
   
886 
 
– 
Transfers to income statement (net of tax)
 
– 
   
(72)
 
(536)
 
– 
   
(608)
 
– 
Adjustment on sale of non-controlling interest in TSB (note 27)
 
– 
   
– 
 
– 
 
– 
   
– 
 
(135)
Exchange and other
 
– 
   
– 
 
– 
 
(1)
   
(1)
 
– 
At 30 June 2014
 
17,281 
   
(192)
 
(705)
 
12,146 
   
11,249 
 
3,925 
                             

 


 
23.
Provisions for liabilities and charges

Payment protection insurance
Following the unsuccessful legal challenge by the BBA against the Financial Services Authority (FSA) and the Financial Ombudsman Service (FOS), the Group made provisions totalling £9,825 million between 2011 and 2013 against the costs of paying redress to customers in respect of past sales of PPI policies, including the related administrative expenses.

During 2014 quarterly customer initiated complaints have continued to fall, albeit slightly slower than expected. Significant progress has also been made in the planned proactive mailings. There have been some adverse trends (as detailed below), and a further £600 million has been added to the provision. This brings the total amount provided to £10,425 million, of which approximately £2,280 million relates to anticipated administrative expenses.

As at 30 June 2014, £2,268 million of the provision remained unutilised (22 per cent of total provision) relative to an average monthly spend including administration costs in the last six months of £190 million. The main drivers of the provision are as follows:

·  
Volumes of customer initiated complaints (after excluding complaints from customers where no PPI policy was held) – at 31 December 2013, the provision assumed a total of 3.0 million complaints would be received. In the first six months of 2014, complaint volumes were approximately 30 per cent lower than the same period last year, but higher than expected. As a result the Group is forecasting a slower decline in future volumes than previously expected. This has resulted in a further provision of approximately £290 million. At 30 June 2014, approximately 2.8 million complaints have been received, with the provision assuming approximately 410,000 in the future compared to an average run-rate of approximately 41,000 per month in the last six months, and 39,000 per month in quarter two.

Average monthly complaint volumes – reactive
Q1 2012
Q2 2012
Q3 2012
Q4 2012
Q1 2013
Q2 2013
Q3 2013
Q4 2013
Q1 2014 
Q2 2014 
109,893
130,752
110,807
84,751
61,259
54,086
49,555
37,457
42,259 
39,426 

·  
Proactive mailing resulting from Past Business Reviews (PBR) – the Group is proactively mailing customers where it has been identified that there was a risk of potential mis-sale. At 30 June 2014 over 95 per cent of all PBR customers have been mailed, with some second mailings and case review continuing into the second half of the year. While the response rates of most cohorts are in line with expectations, additional mailings to certain asset finance customers have resulted in a higher response rate. In addition, the PBR mailings are leading to a higher number of policies per customer being reviewed than originally expected. This has resulted in a further provision of approximately £160 million.

·  
Uphold rates per policy of 80 per cent are as expected in the first half of 2014.  The uphold rate for customer initiated complaints in the first half of 2014 was 75 per cent, in line with expectations.

·  
Average redress per policy has been marginally lower than expected in the first half of 2014 resulting in a benefit to the provision of approximately £40 million.

·  
Re-review of previously handled cases – previously reviewed complaints are being assessed to ensure consistency with the current complaint handling policy.  Approximately 590,000 cases are expected to be re-reviewed, consistent with the provision assumptions at December 2013, with this exercise due to commence in the second half of 2014 and running into the first half of 2015.

·  
Expenses – the Group expects to maintain the operation on its current scale for longer than previously expected given the update to volume related assumptions and the re-review of previously handled cases continuing in to 2015.  The estimate for administrative expenses, which comprise complaint handling costs and costs arising from cases subsequently referred to the FOS, has increased by approximately £190 million.

 


 
23.
Provisions for liabilities and charges (continued)

An Enforcement Team of the FCA is investigating the Group’s governance of third party suppliers and potential failings in the PPI complaint handling process. A provision of £50 million is held to cover the likely administration costs of responding to the FCA's inquiries. It is not possible at this stage to make any assessment of what, if any, additional liability may result from the investigation.

Since the commencement of the PPI redress programme in 2011 the Group estimates that it has contacted, settled or provided for approximately 40 per cent of the policies sold since 2000, covering both customer-initiated complaints and actual and expected proactive mailings undertaken by the Group. The total amount provided for PPI represents the Group’s best estimate of the likely future costs, albeit a number of risks and uncertainties remain, in particular complaint volumes, uphold rates, average redress paid, the scope and cost of proactive mailings and remediation, and the outcome of the FCA Enforcement Team investigation. The cost of these factors could differ materially from the Group’s estimates and the assumptions underpinning them and could result in a further provision being required.

Key metrics and sensitivities are highlighted in the table below:

Sensitivities1
To date
unless noted 
Future 
Sensitivity 
       
Customer initiated complaints since origination (m)2
2.8 
0.4 
0.1 = £200m 
Proactive mailing: – number of policies (m)3
2.7 
0.1 
0.1 = £45m 
                              – response rate4
35% 
31% 
1% = £15m 
Average uphold rate per policy5
80% 
82% 
1% = £15m 
Average redress per upheld policy6
£1,600 
£1,550 
£100 = £100m 
Remediation cases (k)
26 
564 
1 case = £770 
Administrative expenses (£m)
1,710 
570 
1 case = £500 
FOS referral rate7
36% 
36% 
1% = £3m 
FOS overturn rate8
57% 
33% 
1% = £2m 

1
All sensitivities exclude claims where no PPI policy was held.
2
Sensitivity includes complaint handling costs.
3
To date volume includes customer initiated complaints.
4
Metric has been adjusted to include mature mailings only, and exclude expected customer initiated complaints. Future response rates are expected to be lower than experienced to date as mailings to higher risk customers have been prioritised.
5
The percentage of complaints where the Group finds in favour of the customer. This is a blend of proactive and customer initiated complaints. The 80 per cent uphold rate is based on the latest six months to June 2014.
6
The amount that is paid in redress in relation to a policy found to have been mis-sold, comprising, where applicable, the refund of premium, compound interest charged and interest at 8 per cent per annum. Actuals are based on six months to June 2014. The reduction in future average redress is due to the mix shifting away from more expensive cases.
7
The percentage of cases reviewed by the Group that are subsequently referred to the FOS by the customer. A complaint is considered mature when six months have elapsed since initial decision. Actuals are based on decisions made by the Group during July to December 2013 and subsequently referred to the FOS.
8
The percentage of complaints referred where the FOS arrive at a different decision to the Group. Actual to date is based on cases overturned in the six months to June 2014. The overturn rate to date is high as it continues to include a significant number of cases assessed prior to the implementation of changes to the case review process during 2013.

Other regulatory provisions
Litigation in relation to insurance branch business in Germany
Clerical Medical Investment Group Limited (CMIG) has received a number of claims in the German courts, relating to policies issued by CMIG but sold by independent intermediaries in Germany, principally during the late 1990s and early 2000s. Following decisions in July 2012 from the Federal Court of Justice (FCJ) in Germany the Group recognised a further provision of £150 million in its accounts for the year ended 31 December 2012 bringing the total amount provided to £325 million. During the year ended 31 December 2013 the Group charged a further £75 million with respect to this litigation increasing the total provision to £400 million; no additional charge has been made in the first half of 2014. The remaining unutilised provision as at 30 June 2014 is £175 million.
 


 
23.
Provisions for liabilities and charges (continued)

However, there are still a number of uncertainties as to the full impact of the FCJ’s decisions, and the validity of any of the claims facing CMIG will turn upon the facts and circumstances in respect of each claim. As a result the ultimate financial effect, which could be significantly different from the current provision, will only be known once there is further clarity with respect to a range of legal issues and factual determinations involved in these claims and/or all relevant claims have been resolved.

LIBOR and other trading rates
On 28 July 2014, the Group announced that it had reached settlements totalling £217 million (at 30 June 2014 exchange rates) to resolve with UK and US federal authorities legacy issues regarding the manipulation several years ago of Group companies’ submissions to the British Bankers’ Association (BBA) London Interbank Offered Rate (LIBOR) and Sterling Repo Rate.

On LIBOR, the Group has reached settlements with the Financial Conduct Authority (FCA) in the United Kingdom, the United States Commodity Futures Trading Commission (CFTC) and the United States Department of Justice (DoJ) in relation to investigations into submissions between May 2006 and 2009 and related systems and controls failings.

The settlements in relation to LIBOR are part of an industry-wide investigation into the setting of interbank offered rates across a range of currencies. Under the settlement, the Group has agreed to pay £35 million, £62 million and £50 million to the FCA, CFTC and DoJ respectively. As part of the settlement with the DoJ, the Group has also entered into a two-year Deferred Prosecution Agreement in relation to one count of wire fraud relating to the setting of LIBOR.

In relation to the BBA Sterling Repo Rate, the Group has reached a settlement with the FCA regarding submissions made between April 2008 and September 2009. This issue involved four individuals who the FCA has concluded manipulated BBA Repo Rate submissions to reduce fees payable under the Special Liquidity Scheme (SLS). The issue was proactively brought to the FCA’s attention when it was identified by the Group as part of its internal investigation into the LIBOR issues.

The Group has agreed to pay £70 million to the FCA in connection with the resolution of the BBA Repo Rate issue and related systems and controls failings. Both the CFTC and DoJ settlements are in respect of LIBOR only and neither agency has taken action regarding the BBA Repo Rate.

The BBA Repo Rate was used by the Bank of England (BoE) to calculate the fees for the SLS. During the period that Lloyds TSB and HBOS used the SLS they paid £1,278 million in fees, just under half of all the fees payable by the industry under the Scheme. As a result of the actions of the four individuals involved, the Group has paid nearly £8 million to compensate the BoE for amounts underpaid (by Lloyds TSB and HBOS and the other banks that used the SLS).

Interest rate hedging products
In June 2012, a number of banks, including the Group, reached agreement with the FSA (now FCA) to carry out a review of sales made since 1 December 2001 of interest rate hedging products (IRHP) to certain small and medium-sized businesses. The Group continues to review those cases within the scope of the agreement with the FCA.

During the first half of 2014, the Group has charged a further £50 million in respect of estimated redress costs, increasing the total amount provided for redress and related administration costs to £580 million (31 December 2013: £530 million). As at 30 June 2014, the Group has utilised £419 million (31 December 2013: £162 million), with £161 million (31 December 2013: £368 million) of the provision remaining. No provision has been recognised in relation to claims from customers which are not covered by the agreement with the FCA, or incremental claims from customers within the scope of the review. These will be monitored and future provisions will be recognised to the extent that an obligation resulting in a probable outflow is identified.
 


 
23.
Provisions for liabilities and charges (continued)

Other regulatory matters
In the course of its business, the Group is engaged in discussions with the PRA, FCA and other UK and overseas regulators and governmental authorities in relation to a range of matters; a provision is held against the costs expected to be incurred as a result of the conclusions reached. In the first half of 2014 the provision was increased by a further £225 million, in respect of a limited number of matters affecting the Retail division, including potential remediation in relation to legacy sales of investment and protection products and historic systems and controls governing legacy incentive schemes. This brings the total amount charged to £525 million of which £117 million had been utilised at 30 June 2014. This increase reflected the Group's assessment of a limited number of matters under discussion, none of which currently is individually considered financially material in the context of the Group.

24.
Contingent liabilities and commitments

Interchange fees
On 24 May 2012, the General Court of the European Union (the General Court) upheld the European Commission’s 2007 decision that an infringement of EU competition law had arisen from arrangements whereby MasterCard issuers charged a uniform fallback multilateral interchange fee (MIF) in respect of cross border transactions in relation to the use of a MasterCard or Maestro branded payment card.

MasterCard has appealed the General Court’s judgment to the Court of Justice of the European Union. MasterCard is supported by several card issuers, including the Group. Judgment is not expected until September 2014.

In parallel:
–  
the European Commission has proposed legislation to regulate interchange fees which continues through the EU legislative process. The legislation is expected to be adopted in the first quarter of 2015, and is expected to come in to force in 2016;
–  
the European Commission has adopted commitments proposed by VISA to settle an investigation into whether arrangements adopted by VISA for the levying of the MIF in respect of cross-border credit card payment transactions also infringe European Union competition laws. VISA has agreed inter alia to reduce the level of interchange fees on cross-border credit card transactions to the interim level (30 basis points). VISA has previously reached an agreement (which expires in 2014) with the European Commission to reduce the level of interchange fees for cross-border debit card transactions to the interim levels agreed by MasterCard;
–  
the new UK payments regulator may exercise its powers, when these come in to force (in April 2015), to regulate domestic interchange fees. The Competition and Markets Authority may also seek to restart an investigation of domestic MIFs. In addition, the FCA has announced that it will carry out a market study in relation to the UK credit cards market in the third quarter of 2014.

The ultimate impact of the investigations and any regulatory or legislative developments on the Group can only be known at the conclusion of these investigations and any relevant appeal proceedings and once regulatory or legislative proposals are more certain.
 


 
24.
Contingent liabilities and commitments (continued)

LIBOR and other trading rates
As set out in more detail in note 23, on 28 July 2014, the Group announced that it had reached settlements totalling £217 million (at 30 June 2014 exchange rates) to resolve with UK and US federal authorities legacy issues regarding the manipulation several years ago of Group companies’ submissions to the British Bankers’ Association (BBA) London Interbank Offered Rate (LIBOR) and Sterling Repo Rate. The settlements in relation to LIBOR are part of an industry-wide investigation into the setting of interbank offered rates across a range of currencies.

The Group continues to cooperate with various other government and regulatory authorities, including the Serious Fraud Office, the European and Swiss Competition Commissions, and a number of US State Attorneys General, in conjunction with their investigations into submissions made by panel members to the bodies that set LIBOR and various other interbank offered rates.

Certain Group companies, together with other panel banks, have also been named as defendants in private lawsuits, including purported class action suits, in the US in connection with their roles as panel banks contributing to the setting of US Dollar and Japanese Yen LIBOR. The claims have been asserted by plaintiffs claiming to have had an interest in various types of financial instruments linked to US Dollar and Japanese Yen LIBOR.  The allegations in these cases, the majority of which have been coordinated for pre-trial purposes in two sets of multi-district litigation proceedings (MDL) in the US District Court for the Southern District of New York (the ‘District Court’), are substantially similar to each other. The lawsuits allege violations of the Sherman Antitrust Act, the Racketeer Influenced and Corrupt Organizations Act (RICO) and the Commodity Exchange Act (CEA), as well as various state statutes and common law doctrines. Certain of the plaintiffs’ claims have been dismissed by the District Court, and many of these cases have been stayed by order of the District Court.

The Group is also reviewing its activities in relation to the setting of certain foreign exchange daily benchmark rates and related matters, following the FCA’s publicised initiation of an investigation into other financial institutions in relation to this activity. The Group is co-operating with the FCA and other regulators and is providing information about the Group’s review to those regulators. In addition, the Group, together with a number of other banks, was named as a defendant in several actions filed in the District Court between late 2013 and February 2014, in which the plaintiffs alleged that the defendants manipulated WM/Reuters foreign exchange rates in violation of US antitrust laws. On 31 March 2014, plaintiffs effectively withdrew their claims against the Group (but not against all defendants) by filing a superseding consolidated and amended pleading against a number of other defendants without naming any Group entity as a defendant.

It is currently not possible to predict the scope and ultimate outcome on the Group of the various outstanding regulatory investigations not encompassed by the settlements, any private lawsuits or any related challenges to the interpretation or validity of any of the Group’s contractual arrangements, including their timing and scale.

Financial Services Compensation Scheme
The Financial Services Compensation Scheme (FSCS) is the UK’s independent statutory compensation fund of last resort for customers of authorised financial services firms and pays compensation if a firm is unable or likely to be unable to pay claims against it. The FSCS is funded by levies on the authorised financial services industry. Each deposit-taking institution contributes towards the FSCS levies in proportion to their share of total protected deposits on 31 December of the year preceding the scheme year, which runs from 1 April to 31 March.

Following the default of a number of deposit takers in 2008, the FSCS borrowed funds from HM Treasury to meet the compensation costs for customers of those firms. Although the substantial majority of this loan will be repaid from funds the FSCS receives from asset sales, surplus cash flow or other recoveries in relation to the assets of the firms that defaulted, any shortfall will be funded by deposit-taking participants of the FSCS. The amount of future levies payable by the Group depends on a number of factors including the amounts recovered by the FSCS from asset sales, the Group’s participation in the deposit-taking market at 31 December, the level of protected deposits and the population of deposit-taking participants.
 


 
24.
Contingent liabilities and commitments (continued)

Investigation into Bank of Scotland and report on HBOS
The FSA’s enforcement investigation into Bank of Scotland plc’s Corporate division between 2006 and 2008 concluded with the publication of a Final Notice on 9 March 2012. No financial penalty was imposed on the Group or Bank of Scotland plc. On 12 September 2012 the FSA confirmed it was starting work on a public interest report on HBOS. That report is currently expected to be published in 2014.

US-Swiss tax programme
The US Department of Justice (the DoJ) and the Swiss Federal Department of Finance announced on 29 August 2013 a programme (the Programme) for Swiss banks to obtain resolution concerning their status in connection with on-going investigations by the DoJ into individuals and entities that use foreign (i.e. non-U.S.) bank accounts to evade U.S. taxes and reporting requirements, and individuals and entities that facilitate or have facilitated the evasion of such taxes and reporting requirements. Swiss banks that choose to participate notified the DoJ of their election to categorise their relevant banking operations according to one of a number of defined categories under the Programme.

The Group, which carried out private banking operations in Switzerland prior to disposing of these operations in November 2013, has notified the DoJ of its elected categorisation on the basis that while it believes it has operated in full compliance with all US federal tax laws, there remains the possibility that certain of its clients may not have declared their assets in compliance with such laws. The Group is completing due diligence under the terms of the Programme. However, at this time, it is not possible to predict the ultimate outcome of the Group’s participation in the Programme, including the timing and scale of any fine finally payable to the DoJ.

Tax authorities
The Group provides for potential tax liabilities that may arise on the basis of the amounts expected to be paid to tax authorities. This includes open matters where Her Majesty's Revenue and Customs (HMRC) adopt a different interpretation and application of tax law which might lead to additional tax. The Group has an open matter in relation to a claim for group relief of losses incurred in its former Irish banking subsidiary, which ceased trading on 31 December 2010. In the second half of 2013 HMRC informed the Group that their interpretation of the UK rules, permitting the offset of such losses, denies the claim; if HMRC’s position is found to be correct management estimate that this would result in an increase in current tax liabilities of approximately £600 million and a reduction in the Group’s deferred tax asset of approximately £400 million. The Group does not agree with HMRC's position and, having taken appropriate advice, does not consider that this is a case where additional tax will ultimately fall due.

Other legal actions and regulatory matters
In addition, during the ordinary course of business the Group is subject to other threatened and actual legal proceedings (including class or group action claims brought on behalf of customers, shareholders or other third parties), and regulatory challenges, investigations and enforcement actions, both in the UK and overseas. All such material matters are periodically reassessed, with the assistance of external professional advisers where appropriate, to determine the likelihood of the Group incurring a liability. In those instances where it is concluded that it is more likely than not that a payment will be made, a provision is established to management's best estimate of the amount required to settle the obligation at the relevant balance sheet date. In some cases it will not be possible to form a view, either because the facts are unclear or because further time is needed properly to assess the merits of the case and no provisions are held against such matters. However the Group does not currently expect the final outcome of any such case to have a material adverse effect on its financial position, operations or cash flows.

 


 
24.
Contingent liabilities and commitments (continued)

Contingent liabilities and commitments arising from the banking business
   
At 
30 June 
2014 
 
At 
31 Dec 
2013 
   
£m 
 
£m 
         
Contingent liabilities
       
Acceptances and endorsements
 
48 
 
204 
Other:
       
Other items serving as direct credit substitutes
 
308 
 
710 
Performance bonds and other transaction-related contingencies
 
2,276 
 
1,966 
   
2,584 
 
2,676 
Total contingent liabilities
 
2,632 
 
2,880 
         
Commitments
       
Documentary credits and other short-term trade-related transactions
 
85 
 
54 
Forward asset purchases and forward deposits placed
 
454 
 
440 
         
Undrawn formal standby facilities, credit lines and other commitments to lend:
       
Less than 1 year original maturity:
       
Mortgage offers made
 
10,844 
 
9,559 
Other commitments
 
57,502 
 
55,002 
   
68,346 
 
64,561 
1 year or over original maturity
 
40,626 
 
40,616 
Total commitments
 
109,511 
 
105,671 

Of the amounts shown above in respect of undrawn formal standby facilities, credit lines and other commitments to lend, £52,393 million (31 December 2013: £56,292 million) was irrevocable.

25.
Fair values of financial assets and liabilities

The valuations of financial instruments have been classified into three levels according to the quality and reliability of information used to determine those fair values.

Level 1 portfolios
Level 1 fair value measurements are those derived from unadjusted quoted prices in active markets for identical assets or liabilities. Products classified as level 1 predominantly comprise equity shares, treasury bills and other government securities.

Level 2 portfolios
Level 2 valuations are those where quoted market prices are not available, for example where the instrument is traded in a market that is not considered to be active or valuation techniques are used to determine fair value and where these techniques use inputs that are based significantly on observable market data. Examples of such financial instruments include most over-the-counter derivatives, financial institution issued securities, certificates of deposit and certain asset-backed securities.

Level 3 portfolios
Level 3 portfolios are those where at least one input which could have a significant effect on the instrument’s valuation is not based on observable market data. Such instruments would include the Group’s venture capital and unlisted equity investments which are valued using various valuation techniques that require significant management judgement in determining appropriate assumptions, including earnings multiples and estimated future cash flows. Certain of the Group’s asset-backed securities and derivatives, principally where there is no trading activity in such securities, are also classified as level 3.
 


25.
Fair values of financial assets and liabilities (continued)

Valuation control framework
Key elements of the valuation control framework, which covers processes for all levels in the fair value hierarchy including level 3 portfolios, include model validation (incorporating pre-trade and post-trade testing), product implementation review and independent price verification. Formal committees meet quarterly to discuss and approve valuations in more judgemental areas.

Transfers into and out of level 3 portfolios
Transfers out of level 3 portfolios arise when inputs that could have a significant impact on the instrument’s valuation become market observable; conversely, transfers into the portfolios arise when consistent sources of data cease to be available.

Valuation methodology
For level 2 and level 3 portfolios, there is no significant change to what was disclosed in the Group’s 2013 annual report and accounts in respect of the valuation methodology (techniques and inputs) applied to such portfolios.

The table below summarises the carrying values of financial assets and liabilities presented on the Group’s balance sheet. The fair values presented in the table are at a specific date and may be significantly different from the amounts which will actually be paid or received on the maturity or settlement date.

   
30 June 2014
 
31 December 2013
   
Carrying 
value 
 
Fair 
value 
 
Carrying 
value 
 
Fair 
value 
   
£m 
 
£m 
 
£m 
 
£m 
Financial assets
               
Trading and other financial assets at fair value through profit or loss
 
147,187 
 
147,187 
 
142,683 
 
142,683 
Derivative financial instruments
 
27,241 
 
27,241 
 
33,125 
 
33,125 
Loans and receivables:
               
Loans and advances to banks
 
21,589 
 
21,647 
 
25,365 
 
25,296 
Loans and advances to customers
 
491,345 
 
485,189 
 
495,281 
 
486,495 
Debt securities
 
1,266 
 
1,140 
 
1,355 
 
1,251 
Available-for-sale financial instruments
 
50,348 
 
50,348 
 
43,976 
 
43,976 
Financial liabilities
               
Deposits from banks
 
11,851 
 
11,901 
 
13,982 
 
14,101 
Customer deposits
 
445,091 
 
445,702 
 
441,311 
 
441,855 
Trading and other financial liabilities at fair value through profit or loss
 
63,046 
 
63,046 
 
43,625 
 
43,625 
Derivative financial instruments
 
25,285 
 
25,285 
 
30,464 
 
30,464 
Debt securities in issue
 
77,729 
 
82,111 
 
87,102 
 
90,803 
Liabilities arising from non-participating investment contracts
 
27,322 
 
27,322 
 
27,590 
 
27,590 
Financial guarantees
 
48 
 
48 
 
50 
 
50 
Subordinated liabilities
 
25,675 
 
29,282 
 
32,312 
 
34,449 

The carrying amount of the following financial instruments is a reasonable approximation of fair value: cash and balances at central banks, items in the course of collection from banks, items in course of transmission to banks and notes in circulation.

The Group manages valuation adjustments for its derivative exposures on a net basis; the Group determines their fair values on the basis of their net exposures. In all other cases, fair values of financial assets and liabilities measured at fair value are determined on the basis of their gross exposures.

The following table provides an analysis of the financial assets and liabilities of the Group that are carried at fair value in the Group’s consolidated balance sheet, grouped into levels 1 to 3 based on the degree to which the fair value is observable.
 


 
25.
Fair values of financial assets and liabilities (continued)

 
Valuation hierarchy
   
Level 1 
 
Level 2 
 
Level 3 
 
Total 
   
£m 
 
£m 
 
£m 
 
£m 
                 
At 30 June 2014
               
Trading and other financial assets at fair value
through profit or loss:
               
Loans and advances to customers
 
− 
 
27,250 
 
− 
 
27,250 
Loans and advances to banks
 
− 
 
6,996 
 
− 
 
6,996 
Debt securities:
               
Government securities
 
20,013 
 
712 
 
− 
 
20,725 
Other public sector securities
 
− 
 
895 
 
1,077 
 
1,972 
Bank and building society certificates of deposit
 
− 
 
2,339 
 
− 
 
2,339 
Asset-backed securities:
               
Mortgage-backed securities
 
25 
 
789 
 
52 
 
866 
Other asset-backed securities
 
− 
 
833 
 
− 
 
833 
Corporate and other debt securities
 
461 
 
17,664 
 
1,988 
 
20,113 
   
20,499 
 
23,232 
 
3,117 
 
46,848 
Equity shares
 
64,077 
 
12 
 
1,788 
 
65,877 
Treasury and other bills
 
216 
 
− 
 
− 
 
216 
Total trading and other financial assets at fair value through profit or loss
 
84,792 
 
57,490 
 
4,905 
 
147,187 
Available-for-sale financial assets:
               
Debt securities:
               
Government securities
 
42,263 
 
30 
 
− 
 
42,293 
Bank and building society certificates of deposit
 
− 
 
264 
 
− 
 
264 
Asset-backed securities:
               
Mortgage-backed securities
 
− 
 
1,168 
 
− 
 
1,168 
Other asset-backed securities
 
− 
 
792 
 
− 
 
792 
Corporate and other debt securities
 
729 
 
3,087 
 
− 
 
3,816 
   
42,992 
 
5,341 
 
− 
 
48,333 
Equity shares
 
50 
 
772 
 
329 
 
1,151 
Treasury and other bills
 
852 
 
12 
 
− 
 
864 
Total available-for-sale financial assets
 
43,894 
 
6,125 
 
329 
 
50,348 
Derivative financial instruments
 
46 
 
25,002 
 
2,193 
 
27,241 
Total financial assets carried at fair value
 
128,732 
 
88,617 
 
7,427 
 
224,776 
Trading and other financial liabilities at fair value
through profit or loss
               
Liabilities held at fair value through profit or loss
 
− 
 
5,562 
 
12 
 
5,574 
Trading liabilities:
               
Liabilities in respect of securities sold under repurchase agreements
 
− 
 
51,699 
 
− 
 
51,699 
Short positions in securities
 
3,255 
 
258 
 
− 
 
3,513 
Other
 
− 
 
2,260 
 
− 
 
2,260 
   
3,255 
 
54,217 
 
− 
 
57,472 
Total trading and other financial liabilities at fair value through profit or loss
 
3,255 
 
59,779 
 
12 
 
63,046 
Derivative financial instruments
 
19 
 
24,250 
 
1,016 
 
25,285 
Financial guarantees
 
− 
 
− 
 
48 
 
48 
Total financial liabilities carried at fair value
 
3,274 
 
84,029 
 
1,076 
 
88,379 

There were no transfers between level 1 and level 2 during the period.
 


25.
Fair values of financial assets and liabilities (continued)

 
Valuation hierarchy
   
Level 1 
 
Level 2 
 
Level 3 
 
Total 
   
£m 
 
£m 
 
£m 
 
£m 
                 
At 31 December 2013
               
Trading and other financial assets at fair value
through profit or loss:
               
Loans and advances to customers
 
– 
 
21,110 
 
– 
 
21,110 
Loans and advances to banks
 
– 
 
8,333 
 
– 
 
8,333 
Debt securities:
               
Government securities
 
20,191 
 
498 
 
– 
 
20,689 
Other public sector securities
 
– 
 
1,312 
 
885 
 
2,197 
Bank and building society certificates of deposit
 
– 
 
1,491 
 
– 
 
1,491 
Asset-backed securities:
               
Mortgage-backed securities
 
30 
 
768 
 
– 
 
798 
Other asset-backed securities
 
171 
 
756 
 
– 
 
927 
Corporate and other debt securities
 
244 
 
18,689 
 
1,687 
 
20,620 
   
20,636 
 
23,514 
 
2,572 
 
46,722 
Equity shares
 
64,690 
 
53 
 
1,660 
 
66,403 
Treasury and other bills
 
 
108 
 
– 
 
115 
Total trading and other financial assets at fair value through profit or loss
 
85,333 
 
53,118 
 
4,232 
 
142,683 
Available-for-sale financial assets:
               
Debt securities:
               
Government securities
 
38,262 
 
28 
 
– 
 
38,290 
Bank and building society certificates of deposit
 
– 
 
208 
 
– 
 
208 
Asset-backed securities:
               
Mortgage-backed securities
 
– 
 
1,263 
 
– 
 
1,263 
Other asset-backed securities
 
– 
 
841 
 
74 
 
915 
Corporate and other debt securities
 
56 
 
1,799 
 
– 
 
1,855 
   
38,318 
 
4,139 
 
74 
 
42,531 
Equity shares
 
48 
 
147 
 
375 
 
570 
Treasury and other bills
 
852 
 
23 
 
– 
 
875 
Total available-for-sale financial assets
 
39,218 
 
4,309 
 
449 
 
43,976 
Derivative financial instruments
 
235 
 
29,871 
 
3,019 
 
33,125 
Total financial assets carried at fair value
 
124,786 
 
87,298 
 
7,700 
 
219,784 
Trading and other financial liabilities at fair value
through profit or loss
               
Liabilities held at fair value through profit or loss
 
– 
 
5,267 
 
39 
 
5,306 
Trading liabilities:
               
Liabilities in respect of securities sold under repurchase agreements
 
– 
 
28,902 
 
– 
 
28,902 
Short positions in securities
 
6,473 
 
417 
 
– 
 
6,890 
Other
 
– 
 
2,527 
 
– 
 
2,527 
   
6,473 
 
31,846 
 
– 
 
38,319 
Total trading and other financial liabilities at fair value through profit or loss
 
6,473 
 
37,113 
 
39 
 
43,625 
Derivative financial instruments
 
119 
 
29,359 
 
986 
 
30,464 
Financial guarantees
 
– 
 
– 
 
50 
 
50 
Total financial liabilities carried at fair value
 
6,592 
 
66,472 
 
1,075 
 
74,139 

 


25.
Fair values of financial assets and liabilities (continued)

Movements in level 3 portfolio
The tables below analyse movements in the level 3 financial assets portfolio.

 
Trading 
and other 
financial  assets at fair 
value through 
profit or loss 
 
Available- 
for-sale 
financial 
assets 
 
Derivative 
assets 
 
Total 
financial 
assets 
carried at 
fair value 
   
£m 
 
£m 
 
£m 
 
£m 
                 
At 1 January 2014
 
4,232 
 
449 
 
3,019 
 
7,700 
Exchange and other adjustments
 
− 
 
(9)
 
(10)
 
(19)
Gains recognised in the income statement within other income
 
167 
 
(78)
 
277 
 
366 
Gains recognised in other comprehensive income within the revaluation reserve in respect of available-for-sale financial assets
 
− 
 
15 
 
− 
 
15 
Purchases
 
432 
 
199 
 
10 
 
641 
Sales
 
(367)
 
(173)
 
(1,072)
 
(1,612)
Transfers into the level 3 portfolio
 
441 
 
− 
 
22 
 
463 
Transfers out of the level 3 portfolio
 
− 
 
(74)
 
(53)
 
(127)
At 30 June 2014
 
4,905 
 
329 
 
2,193 
 
7,427 
Gains recognised in the income statement within other income relating to those assets held at 30 June 2014
 
140 
 
− 
 
50 
 
190 

 
Trading 
and other 
financial 
assets at fair 
value through 
profit or loss 
 
Available- 
for-sale 
financial 
assets 
 
Derivative 
assets 
 
Total 
financial 
assets 
carried at 
fair value 
   
£m 
 
£m 
 
£m 
 
£m 
                 
At 1 January 2013
 
3,306 
 
567 
 
2,358 
 
6,231 
Exchange and other adjustments
 
 
21 
 
10 
 
35 
Gains (losses) recognised in the income statement within other income
 
173 
 
(1)
 
55 
 
227 
Gains recognised in other comprehensive income within the revaluation reserve in respect of available-for-sale financial assets
 
− 
 
34 
 
− 
 
34 
Purchases
 
301 
 
27 
 
200 
 
528 
Sales
 
(159)
 
(207)
 
(9)
 
(375)
Transfers into the level 3 portfolio
 
265 
 
 
415 
 
681 
Transfers out of the level 3 portfolio
 
− 
 
− 
 
(49)
 
(49)
At 30 June 2013
 
3,890 
 
442 
 
2,980 
 
7,312 
Gains recognised in the income statement within other income relating to those assets held at 30 June 2013
 
152 
 
− 
 
52 
 
204 

 


 
25.
Fair values of financial assets and liabilities (continued)

Movements in level 3 portfolio
The tables below analyse movements in the level 3 financial liabilities portfolio.

 
Trading and  other financial  liabilities 
at fair value  through profit  or loss 
 
Derivative 
liabilities 
 
Financial 
guarantees 
 
Total 
financial 
liabilities 
carried at 
fair value 
   
£m 
 
£m 
 
£m 
 
£m 
                 
At 1 January 2014
 
39 
 
986 
 
50 
 
1,075 
Exchange and other adjustments
 
− 
 
(5)
 
− 
 
(5)
(Gains) losses recognised in the income statement
within other income
 
(2)
 
78 
 
(2)
 
74 
Additions
 
− 
 
 
− 
 
Redemptions
 
(25)
 
(53)
 
− 
 
(78)
Transfers into the level 3 portfolio
 
− 
 
 
− 
 
At 30 June 2014
 
12 
 
1,016 
 
48 
 
1,076 
Gains (losses) recognised in the income statement within other income relating to those liabilities held at 30 June 2014
 
− 
 
(78)
 
− 
 
(78)

   
Derivative 
liabilities 
 
Financial 
guarantees 
 
Total 
financial 
liabilities 
carried at 
fair value 
   
£m 
 
£m 
 
£m 
             
At 1 January 2013
 
543 
 
48 
 
591 
Exchange and other adjustments
 
 
− 
 
(Gains) losses recognised in the income statement
within other income
 
(44)
 
 
(42)
Additions
 
203 
 
− 
 
203 
Redemptions
 
(25)
 
(1)
 
(26)
Transfers into the level 3 portfolio
 
248 
 
− 
 
248 
Transfers out of the level 3 portfolio
 
(1)
 
− 
 
(1)
At 30 June 2013
 
927 
 
49 
 
976 
Gains (losses) recognised in the income
statement within other income relating to those
liabilities held at 30 June 2013
 
43 
 
(2)
 
41 

 


 
25.
Fair values of financial assets and liabilities (continued)

           
At 30 June 2014
               
Effect of reasonably possible alternative assumptions2
 
Valuation technique(s)
Significant unobservable inputs
 
Range1
 
Carrying 
value 
 
Favourable 
changes 
Unfavourable 
changes 
           
£m 
 
£m 
 
£m 
           
Trading and other financial assets at fair value through profit or loss
         
Debt securities
Discounted cash flow
Credit spreads (bps)
 
n/a3
 
20 
 
 
(5)
Asset-backed securities
Lead manager or broker quote
n/a
n/a
 
68 
 
− 
 
(2)
Equity and venture capital investments
Market approach
Earnings multiple
 
3.8/14.3 
 
2,280 
 
50 
 
(52)
 
Underlying asset/net asset value (incl. property prices)4
n/a
 
n/a 
 
188 
 
36 
 
(18)
Unlisted equities
and property
partnerships in the life funds
Underlying asset/net asset value (incl. property prices)4
n/a
 
n/a 
 
2,349 
 
− 
 
− 
           
4,905 
       
Available-for-sale financial assets
               
Equity and venture capital investments
Underlying asset/net asset value (incl. property prices)4
n/a
 
n/a 
 
329 
 
21 
 
(16)
           
329 
       
Derivative financial assets
                 
Embedded equity conversion feature
Lead manager or broker quote
Equity conversion feature spread (bps)
140/331 
 
471 
 
22 
 
(23)
Interest rate
derivatives
Discounted cash flow
Inflation swap rate – funding component (bps)
 
2/189 
 
1,335 
 
27 
 
(15)
 
Option pricing model
Interest rate
volatility
 
3%/120%
 
387 
 
 
(7)
           
2,193 
       
Financial assets carried at fair value
     
7,427 
       
Trading and other financial liabilities at fair value through profit or loss
       
12 
 
− 
 
− 
Derivative financial liabilities
                 
Interest rate
derivatives
Discounted cash flow
Inflation swap rate – funding component (bps)
 
2/189 
 
752 
 
− 
 
− 
 
Option pricing model
Interest rate
volatility
 
3%/120% 
 
264 
 
− 
 
− 
         
1,016 
       
Financial guarantees
       
48 
       
Financial liabilities carried at fair value
     
1,076 
       

1
The range represents the highest and lowest inputs used in the level 3 valuations.
2
Where the exposure to an unobservable input is managed on a net basis, only the net impact is shown in the table.
3
A single pricing source is used.
4
Underlying asset/net asset values represent fair value.
 


 
25.
Fair values of financial assets and liabilities (continued)

           
At 31 December 2013
               
Effect of reasonably possible alternative assumptions2
 
Valuation technique(s)
Significant unobservable inputs
 
Range1
 
Carrying 
value 
 
Favourable 
changes 
Unfavourable 
changes 
                     
           
£m 
 
£m 
 
£m 
Trading and other financial assets at fair value through profit or loss
         
Debt securities
Discounted cash flow
Credit spreads (bps)
 
n/a3
 
18 
 
 
(2)
Equity and venture capital investments
Market approach
Earnings multiple
 
0.2/14.6 
 
2,132 
 
70 
 
(70)
 
Underlying asset/net asset value (incl. property prices)4
n/a
 
n/a 
 
130 
 
– 
 
– 
Unlisted equities
and property
partnerships in the life funds
Underlying asset/net asset value (incl. property prices)4
n/a
 
n/a 
 
1,952 
 
– 
 
– 
           
4,232 
       
Available-for-sale financial assets
               
Asset-backed
securities
Lead manager
or broker quote/consensus pricing
n/a
 
n/a 
 
74 
 
– 
 
– 
Equity and venture capital investments
Underlying asset/net asset value (incl. property prices)4
n/a
 
n/a 
 
375 
 
28 
 
(19)
           
449 
       
Derivative financial assets
                 
Embedded equity conversion feature
Lead manager or broker quote
Equity conversion feature spread (bps)
199/420 
 
1,212 
 
59 
 
(58)
Interest rate
derivatives
Discounted cash flow
Inflation swap rate – funding component (bps)
 
62/192 
 
1,461 
 
66 
 
(39)
 
Option pricing model
Interest rate
volatility
 
3%/112%
 
346 
 
 
(7)
           
3,019 
       
Financial assets carried at fair value
     
7,700 
       
Trading and other financial liabilities at fair value through profit or loss
       
39 
 
 
(1)
Derivative financial liabilities
                 
Interest rate
derivatives
Discounted cash flow
Inflation swap rate – funding component (bps)
 
62/194 
 
754 
 
– 
 
– 
 
Option pricing model
Interest rate
volatility
 
3%/112% 
 
232 
 
– 
 
– 
         
986 
       
Financial guarantees
       
50 
       
Financial liabilities carried at fair value
     
1,075 
       

1
The range represents the highest and lowest inputs used in the level 3 valuations.
2
Where the exposure to an unobservable input is managed on a net basis, only the net impact is shown in the table.
3
A single pricing source is used.
4
Underlying asset/net asset values represent fair value.
 


25.
Fair values of financial assets and liabilities (continued)

 
Unobservable inputs
Significant unobservable inputs affecting the valuation of debt securities, unlisted equity investments and derivatives are as follows:

–  
Interest rates and inflation rates are referenced in some derivatives where the payoff that the holder of the derivative receives depends on the behaviour of those underlying references through time.
 
–  
Credit spreads represent the premium above the benchmark reference instrument required to compensate for lower credit quality; higher spreads lead to a lower fair value.
 
–  
Volatility parameters represent key attributes of option behaviour; higher volatilities typically denote a wider range of possible outcomes.
–  
Earnings multiples are used to value certain unlisted equity investments; a higher earnings multiple will result in a higher fair value.

Reasonably possible alternative assumptions
Valuation techniques applied to many of the Group’s level 3 instruments often involve the use of two or more inputs whose relationship is interdependent. The calculation of the effect of reasonably possible alternative assumptions included in the table above reflects such relationships.

 
Debt securities
Reasonably possible alternative assumptions have been determined in respect of the Group’s structured credit investment by flexing credit spreads.

 
Derivatives
Reasonably possible alternative assumptions have been determined in respect of the Group’s derivative portfolios as follows:

(i)
In respect of the embedded equity conversion feature of the Enhanced Capital Notes, the sensitivity was based on the absolute difference between the actual price of the Enhanced Capital Note and the closest, alternative broker quote available plus the impact of applying a 10 basis points increase/decrease in the market yield used to derive a market price for similar bonds without the conversion feature. The effect of interdependency of the assumptions is not material to the effect of applying reasonably possible alternative assumptions to the valuations of derivative financial instruments.
 
(ii)
Uncollateralised inflation swaps are valued using appropriate discount spreads for such transactions. These spreads are not generally observable for longer maturities. The reasonably possible alternative valuations reflect flexing of the spreads for the differing maturities to alternative values.
 
(iii)
Swaptions are priced using industry standard option pricing models. Such models require interest rate volatilities which may be unobservable at longer maturities. To derive reasonably possible alternative valuations these volatilities have been flexed within a range.

Unlisted equity, venture capital investments and investments in property partnerships
The valuation techniques used for unlisted equity and venture capital investments vary depending on the nature of the investment. Reasonably possible alternative valuations for these investments have been calculated by reference to the approach taken, as appropriate to the business sector and investment circumstances and as such the following inputs have been considered:

–  
for valuations derived from earnings multiples, consideration is given to the risk attributes, growth prospects and financial gearing of comparable businesses when selecting an appropriate multiple;
 
–  
the discount rates used in discounted cash flow valuations; and
 
–  
in line with International Private Equity and Venture Capital Guidelines, the values of underlying investments in fund investments portfolios.
 
26.
Related party transactions

UK government
In January 2009, the UK government through HM Treasury became a related party of the Company following its subscription for ordinary shares issued under a placing and open offer. As at 30 June 2014, HM Treasury held a 24.9 per cent interest in the Company’s ordinary share capital and consequently HM Treasury remained a related party of the Company during the half-year to 30 June 2014; this percentage holding has reduced from 32.7 per cent at 31 December 2013 following the UK government’s sale of 5,555 million shares on 31 March 2014.

In accordance with IAS 24, UK government-controlled entities are related parties of the Group. The Group regards the Bank of England and entities controlled by the UK government, including The Royal Bank of Scotland Group plc, Northern Rock (Asset Management) plc and Bradford & Bingley plc, as related parties.

The Group has participated in a number of schemes operated by the UK government and central banks and made available to eligible banks and building societies.

National Loan Guarantee Scheme
The Group has participated in the UK government’s National Loan Guarantee Scheme, which was launched on 20 March 2012. Through the scheme, the Group is providing eligible UK businesses with discounted funding, subject to continuation of the scheme and its financial benefits, and based on the Group’s existing lending criteria. Eligible businesses who have taken up the funding benefit from a 1 per cent discount on their funding rate for a pre-agreed period of time.

Business Growth Fund
In May 2011 the Group agreed, together with The Royal Bank of Scotland plc (and three other non-related parties), to commit up to £300 million of equity investment by subscribing for shares in the Business Growth Fund plc which is the company created to fulfil the role of the Business Growth Fund as set out in the British Bankers’ Association’s Business Taskforce Report of October 2010. At 30 June 2014, the Group had invested £95 million (31 December 2013: £64 million) in the Business Growth Fund and carried the investment at a fair value of £83 million (31 December 2013: £52 million).

Big Society Capital
In January 2012 the Group agreed, together with The Royal Bank of Scotland plc (and two other non-related parties), to commit up to £50 million each of equity investment into the Big Society Capital Fund. The Fund, which was created as part of the Project Merlin arrangements, is a UK social investment fund. The Fund was officially launched on 3 April 2012 and the Group had invested £23 million in the Fund by 31 December 2013 and invested a further £4 million during the half-year to 30 June 2014.

Funding for Lending
In August 2012, the Group announced its support for the UK government's Funding for Lending Scheme and confirmed its intention to participate in the scheme. The Funding for Lending Scheme represents a further source of cost effective secured term funding available to the Group. The initiative supports a broad range of UK based customers, providing householders with more affordable housing finance and businesses with cheaper finance to invest and grow. In November 2013, the Group entered into extension letters with the Bank of England to take part in the extension of the Funding for Lending Scheme until the end of January 2015. The extension of the Funding for Lending Scheme focuses on providing businesses with cheaper finance to invest and grow. At 30 June 2014, the Group had drawn down £14 billion under the Funding for Lending Scheme. £4 billion of this has been drawn under the extension, out of which £2 billion was drawn in June 2014.
 


 
26.
Related party transactions (continued)

Enterprise Finance Guarantee
The Group participates in the Enterprise Finance Guarantee Scheme which was launched in January 2009 as a replacement for the Small Firms Loan Guarantee Scheme. The scheme is a UK government-backed loan guarantee, which supports viable businesses with access to lending where they would otherwise be refused a loan due to a lack of lending security. The Department for Business Innovation and Skills provides the lender with a guarantee of up to 75 per cent of the capital of each loan subject to the eligibility of the customer within the rules of the scheme. As at 30 June 2014, the Group had offered 6,212 loans to customers, worth a total of £508 million. The Group entities, Lloyds Bank plc, TSB Bank plc, Lloyds TSB Commercial Finance Limited and Bank of Scotland plc contracted with The Secretary of State for Business, Innovation and Skills (formerly the Secretary of State for Business, Enterprise and Regulatory Reform).

On 1 April 2014, the Group committed to the sixth tranche of the scheme, and amended and restated agreements, which have the purpose of expanding the scope of situations in which lenders will be able to use the Enterprise Finance Guarantee Scheme to facilitate lending to SME customers, including overdrafts. The annual base lending limit allocated to the Group for the financial year 1 April 2014 to 31 March 2015 is £80 million.

Help to Buy
On 7 October 2013, Bank of Scotland plc entered into an agreement with The Commissioners of Her Majesty's Treasury by which it agreed that the Halifax Division of Bank of Scotland plc would participate in the Help to Buy Scheme with effect from 11 October 2013 and that Lloyds Bank plc would participate from 3 January 2014. The Help to Buy Scheme is a scheme promoted by the government and is aimed to encourage participating lenders to make mortgage loans available to customers who require higher loan-to-value mortgages. Halifax and Lloyds are currently participating in the Scheme whereby customers borrow between 90 per cent and 95 per cent of the purchase price.

In return for the payment of a commercial fee, HM Treasury has agreed to provide a guarantee to the lender to cover a proportion of any loss made by the lender arising from a higher loan-to-value loan being made. By 30 June 2014, £969 million had been advanced under this scheme.

Central bank facilities
In the ordinary course of business, the Group may from time to time access market-wide facilities provided by central banks.

Other government-related entities
There were no significant transactions with other UK government-controlled entities (including UK government-controlled banks) during the year that were not made in the ordinary course of business or that were unusual in their nature or conditions.

Other related party transactions
Other related party transactions for the half-year to 30 June 2014 are similar in nature to those for the year ended 31 December 2013.

27.
Disposal of a non-controlling interest in TSB Banking Group plc

In June 2014, the Group disposed of a 35 per cent interest in TSB Banking Group plc (TSB) for a consideration of £430 million, after directly attributable costs of £25 million. As the Group has retained a 65 per cent interest, TSB continues to be consolidated by the Group. Accordingly, the gross assets and liabilities of TSB are recognised on the Group’s balance sheet and a non-controlling interest of £565 million, representing the minorities’ share of TSB’s net assets, is recognised. The shortfall of £135 million between the consideration received and share of net assets sold has been deducted from shareholders’ equity.

In addition to the sale of up to 35 per cent of TSB, the prospectus permitted the Group to sell 3.5 per cent of TSB through an over-allotment option. This option was exercised by the underwriters on 18 July 2014 and, as a result, a further reserves transfer of approximately £10 million will be recognised in the third quarter of 2014.
 


 
28.
Future accounting developments

The following pronouncements may have a significant effect on the Group’s financial statements but are not applicable for the year ending 31 December 2014 and have not been applied in preparing these financial statements. Save as disclosed below, the full impact of these accounting changes is being assessed by the Group.

Pronouncement
Nature of change
IASB effective date
IFRS 9 Financial Instruments1
Replaces IAS 39 Financial Instruments: Recognition and Measurement.
IFRS 9 requires financial assets to be classified into three measurement categories, fair value through profit and loss, fair value through other comprehensive income and amortised cost, on the basis of the objectives of the entity’s business model for managing its financial assets and the contractual cash flow characteristics of the instruments. The requirements for derecognition are broadly unchanged from IAS 39. The standard also retains most of the IAS 39 requirements for financial liabilities except for those designated at fair value through profit or loss whereby that part of the fair value change attributable to the entity’s own credit risk is recorded in other comprehensive income. The classification and measurement change is not expected to have a significant impact on the Group.
IFRS 9 also replaces the existing IAS 39 ‘incurred loss’ impairment approach with an expected credit loss approach. Loan commitments and financial guarantees not measured at fair value through profit or loss are also in scope. Those changes may result in an increase in the Group’s balance sheet provisions for credit losses at the initial application date (1 January 2018) depending upon the composition of the Group’s amortised cost financial assets, as well as the general economic conditions and the future outlook.
The hedge accounting requirements of IFRS 9 are more closely aligned with risk management practices and follow a more principle-based approach than IAS 39. The general hedging change is not expected to have a significant impact on the Group.
Annual periods beginning on or after 1 January 2018
IFRS 15 Revenue from Contracts with Customers1
Replaces IAS 18 Revenue and IAS 11 Construction Contracts. IFRS 15 establishes principles for reporting useful information about the nature, amount, timing and uncertainty of revenue and cash flows arising from an entity’s contracts with customers. Revenue is recognised at an amount that reflects the consideration to which the entity expects to be entitled in exchange for goods and services. Financial instruments, leases and insurance contracts are out of scope and so this standard is not expected to have a significant impact on the Group.
Annual periods beginning on or after 1 January 2017

1
As at 30 July 2014, these pronouncements are awaiting EU endorsement.

29.         Other information

The financial information in these condensed consolidated half-year financial statements does not constitute statutory accounts within the meaning of section 434 of the Companies Act 2006. Statutory accounts for the year ended 31 December 2013 have been delivered to the Registrar of Companies. The auditors’ report on those accounts was unqualified, did not include an emphasis of matter paragraph and did not include a statement under section 498 of the Companies Act 2006.
 


 
STATEMENT OF DIRECTORS’ RESPONSIBILITIES

The directors listed below (being all the directors of Lloyds Banking Group plc) confirm that to the best of their knowledge these condensed consolidated half-year financial statements have been prepared in accordance with International Accounting Standard 34, Interim Financial Reporting, as adopted by the European Union, and that the half-year management report herein includes a fair review of the information required by DTR 4.2.7R and DTR 4.2.8R, namely:

 
·  
an indication of important events that have occurred during the six months ended 30 June 2014 and their impact on the condensed consolidated half-year financial statements, and a description of the principal risks and uncertainties for the remaining six months of the financial year; and
 
·  
material related party transactions in the six months ended 30 June 2014 and any material changes in the related party transactions described in the last annual report.
 

Signed on behalf of the board by





António Horta-Osório
Group Chief Executive
30 July 2014

Lloyds Banking Group plc board of directors:

Executive directors:
António Horta-Osório (Group Chief Executive)
George Culmer (Chief Financial Officer)
Juan Colombás (Chief Risk Officer)

Non-executive directors:
Lord Blackwell (Chairman)
Anita Frew (Deputy Chairman)
Carolyn Fairbairn
Simon Henry
Dyfrig John CBE
Nicholas Luff
Nicholas Prettejohn
Anthony Watson CBE
Sara Weller
 


 
INDEPENDENT REVIEW REPORT TO LLOYDS BANKING GROUP PLC

Report on the condensed consolidated half-year financial statements

Our conclusion
We have reviewed the condensed consolidated half-year financial statements, defined below, in the 2014 half-year results of Lloyds Banking Group plc for the six months ended 30 June 2014. Based on our review, nothing has come to our attention that causes us to believe that the condensed consolidated half-year financial statements are not prepared, in all material respects, in accordance with International Accounting Standard 34 as adopted by the European Union and the Disclosure and Transparency Rules of the United Kingdom's Financial Conduct Authority.
This conclusion is to be read in the context of what we say in the remainder of this report.

What we have reviewed
The condensed consolidated half-year financial statements, which are prepared by Lloyds Banking Group plc, comprise:

·  
the consolidated income statement for the six months ended 30 June 2014;
·  
the consolidated statement of comprehensive income for the six months ended 30 June 2014;
·  
the consolidated balance sheet as at 30 June 2014;
·  
the consolidated statement of changes in equity for the six months ended 30 June 2014;
·  
the consolidated cash flow statement for the six months ended 30 June 2014; and
·  
the explanatory notes to the condensed consolidated half-year financial statements.

As disclosed in note 1, the financial reporting framework that has been applied in the preparation of the full annual financial statements of the group is applicable law and International Financial Reporting Standards (IFRSs) as adopted by the European Union.

The condensed consolidated half-year financial statements included in the 2014 half-year results have been prepared in accordance with International Accounting Standard 34, ‘Interim Financial Reporting’, as adopted by the European Union and the Disclosure and Transparency Rules of the United Kingdom's Financial Conduct Authority.

What a review of condensed consolidated financial statements involves
We conducted our review in accordance with International Standard on Review Engagements (UK and Ireland) 2410, ‘Review of Interim Financial Information Performed by the Independent Auditor of the Entity’ issued by the Auditing Practices Board for use in the United Kingdom. A review of interim financial information consists of making enquiries, primarily of persons responsible for financial and accounting matters, and applying analytical and other review procedures.

A review is substantially less in scope than an audit conducted in accordance with International Standards on Auditing (UK and Ireland) and, consequently, does not enable us to obtain assurance that we would become aware of all significant matters that might be identified in an audit. Accordingly, we do not express an audit opinion.

We have read the other information contained in the 2014 half-year results and considered whether it contains any apparent misstatements or material inconsistencies with the information in the condensed consolidated half-year financial statements.
 


 
INDEPENDENT REVIEW REPORT TO LLOYDS BANKING GROUP PLC (continued)

Responsibilities for the condensed consolidated half-year financial statements and the review

Our responsibilities and those of the directors
The 2014 half-year results, including the condensed consolidated half-year financial statements, are the responsibility of, and have been approved by, the directors. The directors are responsible for preparing the 2014 half-year results in accordance with the Disclosure and Transparency Rules of the United Kingdom's Financial Conduct Authority.

Our responsibility is to express to the company a conclusion on the condensed consolidated half-year financial statements in the 2014 half-year results based on our review. This report, including the conclusion, has been prepared for and only for the company for the purpose of complying with the Disclosure and Transparency Rules of the Financial Conduct Authority and for no other purpose. We do not, in giving this conclusion, accept or assume responsibility for any other purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by our prior consent in writing.

PricewaterhouseCoopers LLP
Chartered Accountants
30 July 2014
London

Notes:

(a)
The maintenance and integrity of the Lloyds Banking Group plc website is the responsibility of the directors; the work carried out by the auditors does not involve consideration of these matters and, accordingly, the auditors accept no responsibility for any changes that may have occurred to the financial statements since they were initially presented on the website.
(b)
Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

 



 





CONTACTS


For further information please contact:

INVESTORS AND ANALYSTS
Charles King
Investor Relations Director
020 7356 3537
charles.king@lloydsbanking.com

Douglas Radcliffe
Head of Operations and Reporting
020 7356 1571
douglas.radcliffe@finance.lloydsbanking.com


CORPORATE AFFAIRS
Matthew Young
Group Corporate Affairs Director
020 7356 2231
matt.young@lloydsbanking.com

Ed Petter
Group Media Relations Director
020 8936 5655
ed.petter@lloydsbanking.com












Copies of this news release may be obtained from Investor Relations, Lloyds Banking Group plc, 25 Gresham Street, London EC2V 7HN. The full news release can also be found on the Group’s website – www.lloydsbankinggroup.com.

Registered office: Lloyds Banking Group plc, The Mound, Edinburgh, EH1 1YZ
Registered in Scotland no. 95000
 



 
Signatures
 
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
 
                                                                                                                                                LLOYDS BANKING GROUP plc
                                                                                                                                                (Registrant)
 
 
 
                                                                                                                                                 By: Charles King
                                                                                                                                                 Name: Charles King
 
                                     Title: Investor Relations Director
                                                                                      
                                           
                                                                                                                                                                                       
Date: 31 July 2014