Led by HealthX Ventures, the round will accelerate development of KeyCare’s AI-enabled virtual care as demand for access to high-quality, coordinated virtual care continues to surge

KeyCare, the nation’s first Epic-based virtual care company, today announced the close of a $27.4M financing round. The most recent round was led by HealthX Ventures and included participation from 8VC, LRVHealth, BOLD Capital Partners, and Ikigai Venture Partners. Additionally, this financing included a variety of strategic partners, such as WellSpan Health, Allina Health, University of Chicago Ventures, Edge Ventures (investment arm of Emplify Health), and Exact Sciences, Inc. This latest funding round brings KeyCare's total capital raised to over $55 million.

KeyCare’s virtual care medical group, working on their optimized instance of Epic, has become a trusted primary care extension partner for health systems - allowing for easy patient access that improves access and quality of care. Through a fully integrated, 24/7 virtual care model, KeyCare clinicians provide urgent, preventive, chronic, and virtual-first primary care while keeping visits connected to the patient’s home health system, preserving continuity and coordination across the full care journey.

“Over the past year, KeyCare has played an important role in supporting 24/7 urgent care access for UChicago Medicine’s patient population through convenient virtual care,“ said Hannah Levine, Executive Director at UCM Ventures (a venture investment vehicle of the University of Chicago Medical Center). “Evidence indicates that thoughtful virtual care access benefits both patients and providers by enhancing care availability, treatment adherence, and triage efficacy. We appreciate the innovative approach KeyCare brings to healthcare delivery and recognize the value of supporting local Chicago-based initiatives.”

“Access is one of the defining challenges in healthcare,” said Sulabh Agarwal, CEO of KeyCare. “Health systems are under pressure to deliver timely care, but the infrastructure wasn’t designed for how patients actually seek care today. This funding allows us to continue building a tech-first, coordinated virtual care model that works within the existing healthcare ecosystem, not around it.”

KeyCare will use the new capital to deepen its investment in AI-enabled technology, expand operational capacity to meet growing demand from health system partners, and continue scaling its platform to improve patient experience and provider efficiency, all in service of increasing access to high-quality care. By combining Epic’s growing AI toolset with their own AI development, KeyCare will have a powerful and unique virtual care workforce many describe as “Telehealth 2.0”: a scalable, AI-first model designed to increase provider capacity without sacrificing quality.

“As healthcare becomes more digital, integration and coordination matter more than ever,” said Mark Bakken, Founder and Managing Partner at HealthX Ventures. “KeyCare has taken a fundamentally different approach by building a vertically integrated, Epic-based virtual care organization from the ground up. This investment reflects our conviction that AI-enabled virtual care will be a core part of how primary care capacity is rebuilt in this country.”

"This new round of funding is a powerful testament to the confidence our investors and health system partners have in the KeyCare vision, which is proving that virtual urgent and primary care support should not be an isolated, transactional experience, but rather a connected, bridge to the rest of the ecosystem”, said Lyle Berkowitz, MD, Founder and Executive Chairman of KeyCare.

About KeyCare

KeyCare is a national virtual care organization built on Epic, designed to help health systems expand access to high-quality, coordinated care. By integrating deeply with existing clinical workflows and data infrastructure, KeyCare enables care delivery that is timely, efficient, and connected—improving experiences for patients and providers alike. For more information, visit keycare.org.

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"This funding allows us to continue building a tech-first, coordinated virtual care model that works within the existing healthcare ecosystem, not around it." – Sulabh Agarwal, CEO of KeyCare